Holiday Inn Basingstoke by IHG

4.0 star property
Suburban hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Basingstoke by IHG

Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
Grove Road, Basingstoke, England, RG21 3EE
  • Festival Place
    ‪2 min drive‬
  • The Anvil
    ‪2 min drive‬
  • Milestones Museum
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

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Room options

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

About the neighborhood

Basingstoke

Festival Place is within a mile (2 km) of Holiday Inn Basingstoke by IHG, and other popular sites like The Anvil are within a couple of miles (3 km). This 4-star hotel has 86 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Wote Street Willy - 15 min walk - 0.9 miles
  • Festival Place - 2 min drive - 1.1 miles
  • The Anvil - 2 min drive - 1.1 miles
  • Milestones Museum - 3 min drive - 2.3 miles
  • Basingstoke Leisure Park - 4 min drive - 2.5 miles

Getting around

  • Basingstoke Station - 8 min drive
  • Farnborough (FAB) - 33 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪The Maidenhead Inn - ‬18 min walk
  • ‪The Tea Bar - ‬17 min walk
  • ‪Mayflower Chinese Restaurant - ‬17 min walk
  • ‪Duck & Tipple - ‬18 min walk

About this property

Holiday Inn Basingstoke by IHG

Suburban hotel with a 24-hour front desk and a restaurant
Holiday Inn Basingstoke by IHG features free WiFi in public areas, meeting rooms, and a conference center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Electric kettles, safes, and phones are also standard.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Open Lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (807 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar, and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-8:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is GB 207421736.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses wind, solar, and geothermal energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Basingstoke By Ihg Basingstoke
Holiday Inn Basingstoke by IHG Hotel
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke by IHG Basingstoke
Holiday Inn Basingstoke by IHG Hotel Basingstoke

Frequently asked questions

Are free cancellation options available at Holiday Inn Basingstoke by IHG?

Holiday Inn Basingstoke by IHG offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do near Holiday Inn Basingstoke by IHG?

This hotel is located in Basingstoke, a short 19-minute walk from Wote Street Willy and also 17 minutes on foot from Willis Museum. You'll also find The Anvil and Festival Place within a short drive.

Is parking available on site at Holiday Inn Basingstoke by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Basingstoke by IHG have a casino on the premises?

No, Holiday Inn Basingstoke by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Basingstoke by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Basingstoke by IHG?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a pillow menu as well as a bar.

Are there hot tubs at Holiday Inn Basingstoke by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Basingstoke by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Basingstoke by IHG serves an English breakfast for a surcharge each morning at Open Lobby.

Will Holiday Inn Basingstoke by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Basingstoke by IHG though service animals are welcome.

Does Holiday Inn Basingstoke by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Basingstoke by IHG?

The closest major airport to Holiday Inn Basingstoke by IHG is Farnborough (FAB), which is 18.8 mi away (33 minutes by car). Another top airport is Southampton (SOU), which is around 24.2 mi away.

Are there rooms with balconies at Holiday Inn Basingstoke by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Basingstoke by IHG.

Does Holiday Inn Basingstoke by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Basingstoke by IHG.

Holiday Inn Basingstoke by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 228 out of 538 reviews
Rating 8 - Good. 184 out of 538 reviews
Rating 6 - Okay. 75 out of 538 reviews
Rating 4 - Poor. 31 out of 538 reviews
Rating 2 - Terrible. 20 out of 538 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible overpriced decaying relic

A terrible decaying relic that should probably be pulled down. Greeted by parking eye if you get fined for pushing the wrong button (tough) Then proceeding through automatic doors trying to rattle themselves off the hinges. No investment this century. Beds are ridiculously uncomfortable, Just about every surface is heavily stained, Lights make no sense, hugely overpriced at a push 2 star hotel. Would avoid at all costs. 2 star property with 4 star price tag, much better available for alot less nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Chien-Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities, room comfort

Visiting friends

The hotel was in a great place for us as we were visiting friends. The room was clean and everything was good for my disabled husband. We had breakfast both morning and the food was good even offering to cook fried or poached eggs fresh. Sumira was the waitress and she was very attentive and friendly. Kate was in reception when we checked out and she also was very friendly and helpful. All in all a good experience will be returning.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good. Excellent access to food and drinks
Stayed 1 night in Feb 2025

8/10 Good

Gillian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.
Stayed 4 nights in Jan 2025

2/10 Terrible

Rami

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was cold; the heater didn't work, and they tried moving us to 2 other rooms, with the same results, and dirtier rooms that smelled like mold
Stayed 1 night in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

OUTDATED AND COLD

Room did not have heating, one small portable heater available that did not heat up the room. Bathroom was freezing even with the towel heater on. Hot water took about 5 minutes to start. Not a great experience. Hotel was clean and tidy though and staff were friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Do Not Stay here in the winter!

We arrived on a very cold day, quite cold from travelling. The hotel was not that warm in the reception or bar area. No heating was on in our room, and it took a long time to start to warm up. it was a guaranteed booking, and even if we had not turned up we would have paid. Since it was one of the coldest days ( so far) of the winter, someone could have put the heating on. The bathroom was a disaster - only a small towel rail to heat it, and 3 outside walls plus an outside vented extractor. Totally impossible to bath, or shower as very cold. We made a complaint and are awaiting a result. no doubt for most nights it would have been acceptable, but with ice everywhere, a bit more thought would have made things so much better. Food in the evening pretty dire - tinned soup and a roll with no butter - really for £6? I will not stay in Holiday Inns again, although my past experiences have all been good ,
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent all round.

Rated all as excellent. You can trust Basingstoke Holiday Inn. It was an excellent room with nice lighting ambience. Breakfast (full English), you guessed it - excellent. James Hubbuck.
Stayed 1 night in Dec 2024

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and nice breakfast
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good priced hotel

Nice hotel, friendly staff. Noise from room above and doors slamming. Will stay again, but bring my own pillow. Pillows are lumpy.
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff who are very friendly helpful and guest oriented. The rooms are clean, comfy bed, good food options but could do with some improvements to the structure.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights sleep.

Clean, good size comfortable room with easy parking.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Holiday Inn Basingstoke

an older IHG hotel, reception, bar and restaurant area were clean and modern. The room was tired and in need of updating
Stayed 1 night in Nov 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Kery

Liked: Staff & service
Disliked: Room comfort

The good, bad and ugly

Good location. Free parking. Very friendly staff. Lack of heating in the room. Radiators wouldnt turn on and air system was useless. The room was cold. Room a little tired Bed was uncomfortable. Mattress needs changing as the edges were lumpy and you rolled back into the middle of the bed. Duvet & sheets were soft and warm. Room was dusty in parts. Room not hoovered properly & i found several maltesers around the bed. Obviously from previous occupier. Tv was a good size. I've stayed in this hotel a few times and its always been fine. This was a disappointing stay this time. Glad only 1 nightas not sure i could have stayed a 2nd night.
Stayed 1 night in Nov 2024

8/10 Good

Mingle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Yue

Stayed 3 nights in Sep 2024

10/10 Excellent

marilyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Nice staff. Good location with Parking facilities.
Stayed 4 nights in Sep 2024