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Holiday Inn Basingstoke by IHG

4.0 star property
Suburban hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Basingstoke by IHG

Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Exterior
Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Grove Road, Basingstoke, England, RG21 3EE
  • Festival Place
    ‪2 min drive‬
  • The Anvil
    ‪2 min drive‬
  • Milestones Museum
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

About the neighborhood

Basingstoke

Festival Place is within a mile (2 km) of Holiday Inn Basingstoke by IHG, and other popular sites like The Anvil are within a couple of miles (3 km). This 4-star hotel has 86 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Festival Place - 2 min drive - 1.1 miles
  • The Anvil - 2 min drive - 1.1 miles
  • Basing House - 3 min drive - 2.1 miles
  • Milestones Museum - 3 min drive - 2.3 miles
  • Basingstoke Leisure Park - 4 min drive - 2.5 miles

Getting around

  • Basingstoke Station - 8 min drive
  • Farnborough (FAB) - 33 min drive

Restaurants

  • ‪The Maidenhead Inn - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪The Meldiz Turkish Restaurant - ‬18 min walk
  • ‪The Post Box - ‬17 min walk
  • ‪The White Hart - ‬15 min walk

About this property

Holiday Inn Basingstoke by IHG

Suburban hotel with a 24-hour front desk and a restaurant
Holiday Inn Basingstoke by IHG features free WiFi in public areas, meeting rooms, and a conference center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Electric kettles, safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Open Lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (807 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar, and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-8:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is GB 207421736.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses wind, solar, and geothermal energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Basingstoke By Ihg Basingstoke
Holiday Inn Basingstoke by IHG Hotel
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke by IHG Basingstoke
Holiday Inn Basingstoke by IHG Hotel Basingstoke

Frequently asked questions

Are free cancellation options available at Holiday Inn Basingstoke by IHG?

Holiday Inn Basingstoke by IHG offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do near Holiday Inn Basingstoke by IHG?

This hotel is located in Basingstoke, a short 17-minute walk from Willis Museum and also 19 minutes on foot from Wote Street Willy. You'll also find The Anvil and Festival Place within a short drive.

Will I be able to park at Holiday Inn Basingstoke by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Basingstoke by IHG have a casino on the premises?

No, Holiday Inn Basingstoke by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Basingstoke by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Basingstoke by IHG?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a pillow menu as well as a bar.

Does Holiday Inn Basingstoke by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Basingstoke by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Basingstoke by IHG serves an English breakfast for a surcharge each morning at Open Lobby.

Will Holiday Inn Basingstoke by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Basingstoke by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Basingstoke by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Basingstoke by IHG?

The closest major airport to Holiday Inn Basingstoke by IHG is Farnborough (FAB), which is 18.8 mi away (33 minutes by car). Another top airport is Southampton (SOU), which is around 24.2 mi away.

Are there rooms with balconies that I can book at Holiday Inn Basingstoke by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Basingstoke by IHG.

Does Holiday Inn Basingstoke by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Basingstoke by IHG.

Holiday Inn Basingstoke by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 233 out of 562 reviews
Rating 8 - Good. 192 out of 562 reviews
Rating 6 - Okay. 80 out of 562 reviews
Rating 4 - Poor. 33 out of 562 reviews
Rating 2 - Terrible. 24 out of 562 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Stayed 1 night in Jun 2025

8/10 Good

Phyllis

Stayed 1 night in Jun 2025

8/10 Good

C J

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Short staffed so difficult to find someone for help. Duty manager/receptionist was clearing dinner tables when we arrived and the bar tender had a queue so nobody to check us in.
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my one night stay. Thank you l
Stayed 1 night in May 2025

8/10 Good

Gill

Liked: Cleanliness
Comfortable room although none have walk in shower. Did look a little tired but friendly and helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Lesley

Liked: Staff & service, amenities, property conditions & facilities
Comfortable and lovely staff. Ground floor room which suited my mobility. The room was clean and airy, but sadly the bathroom could have used a bit more cleaning! (The lower toilet bowl was stained, and I don't think anyone had cleaned the bathroom door in some time! It was splashed and grubby.)
Stayed 2 nights in May 2025

6/10 Okay

Caroline

Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Don't stay on ground floor

Was woken at 0500 by the person in the room above getting up. They were not doing anything loud but the floor creaked so badly it made me wake up. I checked in late after a long day on the road and did not need this.....
Stayed 1 night in May 2025

10/10 Excellent

Benedict

Stayed 1 night in May 2025

4/10 Poor

Andy

Liked: Staff & service
Disliked: Property conditions & facilities
Dated hotel no money spent on it. Several big spiders in my room.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan, Bournemouth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Tarpit

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Guy

Liked: Cleanliness
Disliked: Room comfort

Theft of food

Not impressed with the room size. Bed too soft and low. Was surprised and shocked by the fact that a family group of 4 adults were allowed to fill plastic containers with everything from the breakfast buffet to the detriment of other guests. They emptied the bacon, sausage serving trays, also eggs , cereals milk and eventually coffee in thermos flasks. Your other guest had to wait until your staff filled them again. Should this hotel group wish to make profits in the future , your staff should not pander to guests effectively stealing your offered food. Oh yes, they had also filled their plates to overflowing before eating. Disgusting.
Stayed 1 night in Apr 2025

10/10 Excellent

ravinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Good choice in dining options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Apr 2025

4/10 Poor

MARK

Disliked: Property conditions & facilities, room comfort

Lack of Investment

The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel for short stays

It's a very nice hotel, situated well not expensive our breakfast was lovely lots of choice
Stayed 1 night in Mar 2025

10/10 Excellent

Kaysha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again, very friendly staff.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not going back, heating not working, no hot water

Room was cold - no heating - unit had a spanner - needed servicing. Restaurant closed, but bar fish and chips were lovely. No hot water in the room - very unhappy about this. Breakfast was luke warm not hot. Expected better for the price from a Holiday Inn.
Stayed 1 night in Mar 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Business traveler
Liked: Amenities
Always consistently good, staff always pleasant helpful and friendly.
Stayed 2 nights in Mar 2025