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Novotel Basel City

Property class: 4

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Photo gallery for Novotel Basel City

A modern lobby with circular ceiling lights, a bar area, seating arrangements, and a reception desk.
An outdoor seating area with sofas, chairs, and tables, surrounded by greenery and a building facade.
A modern hotel bathroom with a glass-enclosed shower, a vanity with a mirror, and a bed in the adjacent room.
A modern bar area with a curved counter, bar stools, and ambient lighting.
A modern bar area with seating and a well-stocked bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Grosspeterstrasse 12, Basel, BS, 4052
  • Place, Basel University
    ‪2 min walk‬
  • Place, Basel Art Museum
    ‪15 min walk‬
  • Place, Basel Zoo
    ‪17 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪11 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds (Next)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Twin Room, 2 Twin Beds (Next)

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Family Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(46 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, a desk, a TV, and a lamp.

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Basel

Located in Sankt Alban, Novotel Basel City is adjacent to Basel University and within a 10-minute stroll of BIS Tower. This 4-star hotel has 145 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Basel University - 2 min walk - 0.1 miles
  • Basel Art Museum - 15 min walk - 0.8 miles
  • Basel Zoo - 17 min walk - 0.9 miles
  • Basler Muenster - 18 min walk - 1.0 mile
  • St. Jakobshalle - 2 min drive - 1.3 miles

Getting around

  • Basel SBB Station - 10 min walk
  • Bhfeingang Gundeldingen Tram Stop - 14 min walk
  • EuroAirport Airport (BSL) - 23 min drive

Restaurants

  • ‪Kaffeemacher - ‬13 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Lora - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Thai Square - ‬8 min walk

About this property

Novotel Basel City

At Novotel Basel City, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is offered for CHF 26 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, a library, and express check-out.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Dryers, free minibar items, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,066 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 31 per person
  • Self parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

Are free cancellation options available at Novotel Basel City?

Novotel Basel City offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Basel City?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Novotel Basel City on Sep 18, 2026 start from $180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Novotel Basel City?

This hotel is situated in Sankt Alban within a short 15-minute walk of Basel Art Museum and also 19 minutes on foot from Basler Muenster. You'll also find Munsterplatz and Basel Zoo less than a mile away.

Is parking available on site at Novotel Basel City?

Yes, parking is offered for CHF 26 per night. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Novotel Basel City have a casino on the premises?

No, Novotel Basel City doesn't have a casino.

Will I find an indoor pool at Novotel Basel City?

No, there is no indoor pool at this hotel.

Is Novotel Basel City good for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a free minibar (limited items) as well as a restaurant.

Does Novotel Basel City have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Basel City feature a restaurant that includes a breakfast menu?

Yes, Novotel Basel City serves buffet breakfast each morning for a surcharge from its restaurant.

Will Novotel Basel City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Basel City for a fee of CHF 20 per pet, per night.

Does Novotel Basel City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Novotel Basel City?

The closest major airport to Novotel Basel City is EuroAirport Airport (BSL), which is 7.9 mi away (23 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 7.9 mi away (23-minute drive).

Are there rooms with balconies that I can book at Novotel Basel City?

No, you won't find guestrooms with balconies at Novotel Basel City.

Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 481 out of 819 reviews
Rating 8 - Good. 260 out of 819 reviews
Rating 6 - Okay. 58 out of 819 reviews
Rating 4 - Poor. 11 out of 819 reviews
Rating 2 - Terrible. 9 out of 819 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and understanding. Room and amenities were great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

candace

Liked: Cleanliness, staff & service, amenities
Excellent with great staff and location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Yuvaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Family stay
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Clean and tidy hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Carlos

Great location,
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All standard options available for breakfast. Close to tram stop
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aymen

Liked: Cleanliness, staff & service, amenities
Staff were supportive, and the service was brilliant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Aymen

Liked: Cleanliness, staff & service, amenities
The staff were so friendly and supportive
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and tidy. Very relaxing!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Can not recommend this place enough from a location perspective, it is perfect for visiting Colmar or Strasbourg. You’re bang in the middle of so many places to see. Pity the hotel doesn’t do lunch in the afternoon, but otherwise could not fault, the staff were incredibly friendly and kind too!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Hoi Kwan

Liked: Cleanliness, staff & service, amenities
everything is prefect, the breakfast was really good, the staffs was nice
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
Room was Good, found the restaurant / room service menu very limited. Staff were fantastic!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfadt was hot and plentiful. A bit of a queue for a single coffee machine but not that.much to complain about
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hari

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Andrea

Liked: Amenities
Nice hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Staff were brilliant, really helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tiha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

HUONG

Liked: Amenities
Nice hotel and breakfast
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

keith

Liked: Cleanliness, amenities, property conditions & facilities
Location was key for all 13 of our party to stay here ,Rooms was top notch ,staff was freindly and very helpful,breakfast was spot on .
Stayed 4 nights in May 2025
Verified review

8/10 Good

Ka Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly staff. Close to the station and a tram around the corner.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fiona Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, short walk to transport and restaurants, lovely staff.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely, great location and amenities.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Lais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to visit Basel
Stayed 3 nights in Dec 2023