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Hotel Metropol Basel

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Basel Zoo

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Photo gallery for Hotel Metropol Basel

Reception
Exterior detail
View from property
Interior detail
Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Elisabethenanlage 5, Basel, 4002
  • Basel Zoo
    ‪6 min walk‬
  • Basler Muenster
    ‪12 min walk‬
  • Marktplatz
    ‪15 min walk‬
  • Basel (BSL-EuroAirport)
    ‪8 min drive‬

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Room options

View all photos for Double Room (First)

Double Room (First) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (First)

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Style)

Double Room (Style) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (Style)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

About the neighborhood

Basel

Located in Sankt Alban, Hotel Metropol Basel is a leisurely stroll from popular sights such as Basel Zoo and Basler Muenster. The 46 rooms at this 4-star hotel include coffee makers, flat-screen TVs, and memory foam beds.

What's nearby

  • Basel Zoo - 6 min walk - 0.4 miles
  • Basler Muenster - 12 min walk - 0.7 miles
  • Marktplatz - 15 min walk - 0.8 miles
  • Congress Center Basel - 3 min drive - 1.1 miles
  • St. Jakobshalle - 3 min drive - 1.7 miles

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 23 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬1 min walk
  • ‪Confiserie Bachmann - ‬1 min walk

About this property

Hotel Metropol Basel

Hotel with a 24-hour fitness center, a quick walk to Basel Zoo
Guests of Hotel Metropol Basel enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Valet parking is available for CHF 30 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include free newspapers and laundry facilities.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle on request
  • Self parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 30 per person

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Self parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Is free cancellation available at Hotel Metropol Basel?

Hotel Metropol Basel offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Metropol Basel?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on Jun 10, 2025 start from $221.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Metropol Basel?

This hotel is situated in Sankt Alban, just steps from Via Gottardo and BIS Tower, and within a short walk of Basel Zoo. You'll also find Basel Art Museum and Munsterplatz less than a mile away.

Will I be able to park at Hotel Metropol Basel?

Yes, valet parking is offered for CHF 30 per night.

Does Hotel Metropol Basel have a casino at the property?

No, Hotel Metropol Basel doesn't have a casino.

Will I find an indoor pool at Hotel Metropol Basel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Metropol Basel?

Amenities that appeal to couples at this hotel include a memory foam mattress, a turndown service, and slippers.

Are there hot tubs at Hotel Metropol Basel?

No, this hotel doesn't have a spa tub.

Does Hotel Metropol Basel have a restaurant with a breakfast menu?

Hotel Metropol Basel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Metropol Basel allow pets to stay free of charge?

No, pets aren't allowed at Hotel Metropol Basel though service animals are welcome.

Does Hotel Metropol Basel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Metropol Basel?

The closest major airport to Hotel Metropol Basel is EuroAirport Airport (BSL), which is 5.5 mi away (23 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 5.5 mi away (23-minute drive).

Are there rooms with balconies at Hotel Metropol Basel?

No, there aren't any guestrooms with balconies at Hotel Metropol Basel.

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 277 out of 595 reviews
Rating 8 - Good. 241 out of 595 reviews
Rating 6 - Okay. 52 out of 595 reviews
Rating 4 - Poor. 17 out of 595 reviews
Rating 2 - Terrible. 8 out of 595 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel In a wonderful location

A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel, peabody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, excellent location next to train station but facing away from crowded area. Directly next to tons of transportation - which is free for tourists! Breakfast was nice in gorgeous panoramic dining room. To clear up the piece about the dual front desks - the hotels are CONNECTED -its a 10 second walk to the other hotel. I didn't have the need to do so. Very happy with stay, will be back for sure.
Stayed 2 nights in Feb 2025

10/10 Excellent

machiko

Liked: Cleanliness, amenities, property conditions & facilities
Self check-in can be a bit fiddly but everything else is very decent and close to Basel SBB station (where a basement level supermarket is). Staff from adjacent (associated) hotels would help you if needed. Comfortable bed, big screen & complementary espresso machine. Happy to stay again.

4/10 Poor

Briana

Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place to stay for one night after a flight and this hotel was perfectly placed. Easy assess late at night with clear info on check in process. Room clean and beds comfy. Fit the bill. Recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Woking

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness
Hotel is in an excellent location and the rooms are reasonable and clean. No reception service between certain hours and you are directed to the larger sister hotel around the corner. Breakfast was adequate but service was slightly lacking.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Stayed 2 nights in Dec 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find from the train station. Staff efficient but not really friendly As described
Stayed 1 night in Dec 2024

10/10 Excellent

Yee Lin

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort

Not excellent but not terrible either

Overall a comfortable stay with large, comfortable, warm rooms. When we arrived there were no staff on reception despite advice that there would be until 10:30 so we had to go to the hotel next door to check-in. Unfortunately, because there are no staff at night, smokers congregate in the canopied entrance with the doors constantly opening and thus all the communal areas stank of cigarettes. This did dissipate by the following day but it wasn’t a great arrival especially as the smokers made little effort to move as we tried to lug our suitcases through them up the staircase.
Stayed 2 nights in Nov 2024

8/10 Good

IAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult series of steps from street to reception with no one to help.
Stayed 1 night in Nov 2024

6/10 Okay

chris

Traveled with partner
This is not a 4 star property; at best it's 2 stars. The elevator did not work so we had to haul the luggage up 2 floors. Room and reception area is sparse, with minimal staff on duty. Very good location close to the train station and trams to downtown are frequent.
Stayed 1 night in Oct 2024

8/10 Good

lek

Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Automated check-in works, but there are also friendly staff. Rooms are comfortable, and the price/quality ratio is good. Breakfast is pretty basic and pre-cutting the loaves means they can be a little stale
Stayed 1 night in Oct 2024

10/10 Excellent

Roberta T.

Traveled with partner
IMMACULATE, squeaky clean room!! Room was snug; small but well organized. Bed was very comfortable, linens pristine. No AC that we could find but fine for Oct. Shower had good water pressure but glass shield only 1/2 way so water all over the floor. (As Americans we remain puzzled by these 1/2 walls and yearn for a full shower door!!) Front desk staff left at about 6 p.m. deferring to sister property Hotel Euler. We appreciated the full breakfast buffet. Plenty of restaurants close by for dinner. Perfect for a comfortable overnight near the train station.
Stayed 1 night in Oct 2024

8/10 Good

Alistair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel right through. Nice size room. Lovely shower. Friendly efficient staff. Centre of Basel, but very quiet. 5 minute walk to railway station, and 5 minute walk from airport bus drop off. Definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

HI DAE

Stayed 2 nights in Oct 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is hard to imagine a more convenient location, with the train station just around the corner, and major attractions just a few stops away on Basel’s excellent tram network. The BaselCard you receive upon check-in means you travel for free anywhere you please on city transport.
Stayed 2 nights in Oct 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

To check in we had to go to the connected hotel around the corner but after that the location near the station and not too far from the old town was excellent. The service that we received from the staff was excellent. The room was large and well appointed. The continental breakfast was better than average.
Stayed 1 night in Oct 2024

10/10 Excellent

Zicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location near the train station and bus to the airport, plus excellent public transportation for getting around the city. The staff was super nice and helpful. I would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early morning, luggage storage was not an issue, recieved our Basel city pass which we were able to use straight away. Very helpful staff. Great location from Train station.
Stayed 1 night in Oct 2024

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