4/10 Poor
Verified traveler
Jun 30, 2025
Great location but lacking in the basics
My wife & I stayed for a couple of nights in a small double. Central location & friendly staff at the front desk. Breakfast buffet was lovely. Room was broadly clean & in good condition apart from the wardrobe which had been ignored by housekeeping and some of the skirting which was detached from the wall. Terrible drain smells emanated from the shower trap & despite our offer to be moved to another room, we were told it would be rectified while we were out sightseeing all day. Unfortunately, we were left reeling when the smell returned overnight & woke us both up at 5am. We politely mentioned it on check-out & received a polite apology from the gentleman at the front desk but disappointingly no offer of anything remotely approaching a credit for a future stay or discount. In the circumstances, that left a bitter taste (to accompany the rancid smell) & we will not be returning, which is a shame because we adore Barcelona and the area as a place to stay
Verified traveler
Stayed 2 nights in Jun 2025