Gran Hotel La Florida5.0 out of 5.0
Recent guest reviews
The very first remark is at the excellent location. Situate at the top of Mount Tibidago it offers magnificent views. We were particularly pleased with the views from the hotel restaurant while we enjoyed breakfast. The breakfast spread is not as extravagant as most 5 star hotels but you will definitely not be left hungry and we found it sufficient. The room was spacious with high ceilings and little balconies where you can catch the sun and enjoy the views. There were no tea or coffee making facilities in the room but I suppose if you bring your own tea bags or coffee the hotel should be able to provide you with hot water (if you are particular about the early morning cuppa!) or of course order room service. Although we didn’t use the spa we did visit the pool and gym. The indoor pool is longer than average and was the perfect temperature. The ladies changing rooms were massive but parts of it did look like work was still being done. There was no scrimping on towels and plenty of toiletries available. This was our first time in Barcelona and the reception staff took the time to explain to us the different ways of getting to and from the hotel and the city including maps and contact details if we needed any help. On the first night, we went to the Sagrat Cor church, which I would recommend, and the amusement park both of which are just around the corner. The following days we took the shuttle bus to the city and our driver was most informative and helpful. He is definitely an asset to the hotel (unfortunately I dont remember his name). The return shuttle is around 3.30 pm so it does shorten the time you have to spend in the city unless you take a taxi back or a bus.
We have been several times to this amazing hotel already and this one for the 1st time with 7 years old kids and it was great. They truly could feel like at home with a very kind staff and you don't get that kind of feeling often in hotels of that type. I can only further recommend this place. And if you can try to have city views room on second floor with high windows.
We stayed at the Gran Hotel La Florida for 3 nights from Friday 29th Dec - Monday 1st Jan. The hotel is in an amazing location, with stunning views over Barcelona and, on the evening when we arrived, I remember thinking how pretty it looked lit up on the top of the hill. The member of staff who checked us in was very accommodating and helpful and, on the whole, many staff members were really lovely. We were especially fond of the waiter on our first night in Café 1925, and service from the bar staff in the lounge was excellent as well. The hotel smells delightful and, when we passed comment about this to a member of staff, he mentioned that the scent can be bought for 25 euro from the L'Occitane shop. I thought he was joking, but he insisted it's true. I did not investigate further but soon learnt that everything in this hotel is available at cost!! Our room was bright and spacious, but not what we were expecting from a 5* hotel. We had a very large and comfortable double bed but the touches that make the difference between 4* and 5* were missing. Here are a few examples: - The air conditioning was poor, or not working. We did report this to reception but did not notice any improvement and resorted to opening the window to let in fresh air. - The bulb in the bedside light was not working on arrival. We took the bulb out and left it on the bedside table, but it was not replaced until the last evening of our visit. - There was an absence of tea and coffee making facilities or anything complimentary, aside from 2 small bottles of water and a chocolate with the turn down service - We were missing slippers in our room and, when we requested them, we were told they were in our room. It took a little persuading to convince staff that this was not the case. - Room service was very expensive, somewhat unreliable and not especially good. We only ordered toast and hot drinks (anything more was approx. 27 euro per person) but the toast was always cold and the coffee was from a machine. On one occasion we received someone else's breakfast an hour earlier than the breakfast we had ordered. On another occasion we received tea without milk and were told it was because we hadn't requested the milk - despite placing the same order the day before and receiving milk. And, finally, on another occasion we didn't receive our room service because they had taken down the wrong room number, despite my partner ordering in person and showing our room key. Then, when it did arrive, we had the wrong drinks but, by that time, we were just grateful to have received it. - Many of the English channels on the TV did not work for the majority of our stay. - Our room was also next to a staff room, with a door that would bang and squeak often as staff were going in and out The indoor pool and facilities were the main reason why we chose this hotel, but we were sorely disappointed with the facilities and only visited once. The indoor pool was very cold and the saunas were tucked away in separate male/female changing areas. The complimentary bus, which we had read leaves 3 times a day, only had one departure time from the hotel and one return time from Barcelona centre. However, the public bus was fantastic for 3 euro per person. It runs every 20 minutes and doesn't stop until it reaches Placa de Catalunya. The communal areas in the hotel reception and bar area are lovely, relaxing places to sit and enjoy a drink in the evening. However, this was let down by the toilets, which did not have any hand soap for the duration of our visit, were not always clean and had hooks hanging off walls. I should mention that I have never left a comment on TripAdvisor before but, having paid for, and expected, a 5* experience I am disappointed that this is not what we received. I suspect our experience may have been exacerbated by the Christmas period but, even so, I would expect a 5* hotel to be of a consistently exceptional standard. I felt we paid 5* prices for, at best, a 4* experience and will not be visiting here again. P.S. We also booked via booking.com with the promise of a free complimentary drink on arrival and priority late check-out. We requested both of these prior to arrival but did not hear back. We did get the late check-out but were not given priority, and had to double check again on the morning of departure.
Granted, this hotel is not downtown and it is a 25 minute taxi ride on winding roads. But this is a hotel that you don't want to leave anyway! Front desk staff were professional and helpful, room was gorgeous, comfortable, clean and fabulous view (402). Spa was heavenly, and food delicious. Hotel and property is beautiful, with great pool and fitness center. Recommend 100%
Very very disappointed. Service very slow and food quality very low. If you have the chance go stay at the Arts otherwise you will be very disappointed. Cant believe how bad this is! For an international hotel The clientele was very local as well
We wanted to stay in this hotel but unfortunately we were discriminated right after our booking. Persons of reduced mobility in a wheelchair have to pay an enormous extra to be guests of this hotel because they have to book a more expensive category. This is discrimination. We do not support hotels with a policy like that. Many other hotels in the whole world do not force handicapped guests to pay more.
We spent 3 days seminar in this hotal. Rooms are spacious, full of light likewise for the meeting rooms. Great view on Barcelona and the sea. Excellent service. Enjoy the swimming pool and food. I can only recommend this hotel restaurant. It would be lovely for a wedding or other celebration.
Very good hotel, spacious family room and big bath, shower and toilet area. Breakfast reasonable, not as in 5 stars hotels but we liked it. the furniture is basic so not not expect luxury furniture. The views from the top of the mountain are excellent. You can get by taxi to Barcelona city centre in 2-5 minutes for 20 euros. They still use old fashioned key rather than key-cards. Saloon area in nice, staff nice. The only bad thing was the cold eater in the closed pool. I saw previous reviews and comments from the hotel that they are following standards... whatever the standards are, very cold water but the Jacuzzi is nice. If I ago again to Barcelona, I will definitely stay again there, especially if I get a good deal like the one I had
Me and my husband booked this place for our mini moon in October 2017. The hotel is FANTASTIC! The location is absolutely great. The staff members were a delight, Although one of the concierge guys just seemed confused all the time but in the cutest way. We got one of the Suites on the 6th floor which overlooked the whole of Barcelona from our balcony which also had a private Jacuzzi. The rooms were cleaned every day to perfection, I literally had no complaints with house keeping. It is such a special hotel. We hired a car for our trip and found it to be much more relaxing not having to wake up at a certain time to catch the hotel shuttle bus to the city center every day. If you can, then hire a car! You won't regret it. The hotel is not Muslim friendly, which meant eating options were very limited and my husband who is a fussy eater, barely ate anything during our holiday. That was a shame. THE SPA IS TO DIE FOR!!! Make sure you try the LO'ccitane Spa which was just divine! I had a full body massage and facial done and honestly the highlight of my trip! Thank you for making our trip so special. Mr & Mrs Bari x
My wife and I stayed at the hotel for our honeymoon for 6 night. Upon arrival we were attended to quickly and with efficiency. If your looking for a quick stop over for 1 or 2 nights then this isn’t for you. It’s outside Barcelona but looks out over the city with amazing views. It’s relaxed and quiet with a very good service from front desk to house keeping. A short 20 mins bus or the hotel courtesy bus of 15 mins takes you direct to the centre and its busy down there so the hotel offers a great escape after a day in the centre. The view from the pool area is amazing, the staff are very very helpful and after reading a number of negative reviews for various reasons i find it unjustified in my opinion. I did notice a floor tile on the veranda broken and the next day it had been repaired, the towels were 5 star and the robes fitted me for once being 6 ft most hotels don’t cater for robes for my size. The breakfast was excellent and offered a full range for all. The park next door added some real fun and wasn’t intrusive with noise so don’t be put off by that. I do fully intend to go back but this time will spend more time round the pool relaxing if the weathers warmer as the layout is well thought out and looks very comfortable. Great for romantic/honeymoons and also for families. The staff were always on hand and the chap ( i’ve Forgotten his name) who drove us the Barcelona on two occasion was very knowledgable and offered great advice. Lovely hotel and charming staff and its easily an undiscovered gem of a hotel, with views that are etched on my memeory forever. Thank you La Florida for making my honeymoon, my wife was overjoyed with the hotel.
- Free WiFi in rooms and public areas
- Onsite dining
Located in Sarria-Sant Gervasi within a 15-minute walk of Tibidabo Amusement Park, Gran Hotel La Florida is within a few miles (5 km) of CosmoCaixa. This 70-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and an indoor pool. In the mountains, it's also near Park Guell and Monastery of Pedralbes.
Enjoy dining at the hotel's 2 onsite restaurants: Barcelonas specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner; Cafe 1925 offers relaxing ocean views. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.
All of Gran Hotel La Florida's 70 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Guests can expect free WiFi and plasma TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. In-room massages are available, and rooms also include desks.
Guests of Gran Hotel La Florida enjoy a full-service spa, a nightclub, and an indoor pool. Parking is EUR 21 per night (EUR 21 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle during limited hours for EUR 99 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a health club, and a sauna.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 1236 reviews