Gran Hotel La Florida5.0 out of 5.0
Recent guest reviews
I loved the hotel ; the rooms were clean , all the hotel smells good , the view was WOW , the room was spacious .. parking was 17,50 .. breakfast we paid 23 w discount ...Gisele at the front desk is the BEST !
This hotel advertised is its own website there will be guaranteed upgrade if book thru their website. We reserved a room and write to the hotel and seek for double confirmation to the upgrade, the hotel response with written confirmation. When we check in, to great surprise, the manager in front desk deny the upgrade notwithstanding the written confirmation is shown to him. Extreme irresponsible behaviour. The room is shabby and the toilet sting. 3 star hotel is already a compliment to the hotel. Watch out and don't expect anything beyond 3 star facilities.
Just to say that despite the fact that the hotel is 5 stars (I would categorized it as 4 stars), the employees there doesn’t have a 5 stars level for sure (the reception only). The hotel has magnificent location in the mountain and kids will be so happy to be nearby Attraction Park. We arrived 1300 LT to the hotel and the hotel said that they don’t have any room ready yet and they will not accept us till 1500 LT. We waited two hours in the lobby with kids and when 1500 LT came, they took another guests before us and this made us so angry because we knew that they have bad service from the beginning. NO sorry was said from any one including the manager. we received rooms around 1530 and the day almost gone! The parking is something to take care of it. They will charge 19 or I believe 23 Eur per night for parking while you can just park your car free just in 25 meters away from the hotel. Every hotel in the world will accept babies!! This hotel made us put the baby who has only 5 months old to sleep with us! They didn’t give us any baby crib to put the baby in. This in my opinion put our baby in danger and we have to be awake or say (sleep with tension that we don’t harm the baby). In general, good building, good location, very poor service. I will never go back or recommend this hotel
We stayed at the hotel for 5 days , 5 days to remember. The quality of the hotel , cleanliness and service is exceptional. Alex , Xavier and Gisela make us very welcome and we can't wait to go back ! Breakfast was really good , the room was spotless: a big thank you and we can't wait to come back . David and the family
Just got back from a three night break and have to say a lovely place away from the madding crowd of the city. The staff were so helpfull on arrival all the way through until we left. They have a shuttle bus into the city but gets filled up very quickly so book as soon as you can even a few days before you want too. The front of house staff were pleasant and always attentive. The taxis rides can mount up and are approx €30 each way. So you might want to factor this in. The food was lovely though a tad on the dear side but no more than you would find in a hotel of this quality. Recommend room service for a dinner. This wasn't as expensive as I thought and made a change. Would recommend this to all and will be back again I have no doubt.just one note. Don't forget to factor in the €21 / day car parking if you have a car but agin do your homework to see if this is for you Great time and pleasant stay. Well done all for making us welcome at your hotel and city
we stayed at the hotel for 4 nights and our experience was very satisfying. Hotel is about 45 minutes away from the airport and located about 500 meters above sea level, hence the view from the hotel was absolutely breathtaking. However, the down side to this is getting to the Barcelona city centre can be bit costly unless you book the hotel shuttle bus service in advance. We tried to book the bus on arrival but unfortunately it was fully booked and only managed to get it booked for the last day of our holiday. Taxis are widely available and it will generally cost you between 25 euros one way. (to the city centre) So, word of advise, make sure to book your shuttle bus before you get to the hotel. All other services provided by the hotel are quite satisfying. Staff are courteous and very friendly. It is a crime if we don't mention the lady who always smile and go an extra mile to help her guest, called Gisele. Thank you so much for all your help to re-arrange our flights!!
We had two days in Barcelona and I have always wanted to stay at this hotel. It did not disappoint. The family room is spacious and very well appointed. Views are beautiful. Indoor and outdoor pools both lovely. We had food on the terrace and enjoyed it but 14 Euros for a cocktail is excessive. However it does not compare to the 6 Euros I was charged for a tea bag. The hotel has a nice ambience and is only 25 mins from central Barcelona. A taxi costs 25 Euros from the hotel to Placa Catalunya. The hotel does have a free shuttle to the centre of town but it only runs three times a day and the bus only had 6 seats. No space for our family of four. We will definitely return but the remote location means that the hotel has a captive audience!
hotel situated at Tibidabo mountain with small park near it. room was big and clean with big terrace and fantastic view from it on Barcelona and sea.swimming pool was closed for cleaning(( restaurants was fantastic and staff was helpfull
this is the best hotel i have ever stayed. It is great for business or leisure. People are warm and friendly from the heart. Location is fantastic with panoramic view of Barcelona! Make sure you do not miss it!
This hotel sits up on top of a mountain with a spectacular view overlooking Barcelona. It is located about a 20 minute taxi ride from the city (cost is about 15-20 Euros) each way. The hotel is well kept and the room was a good size and had a 2 small balconies overlooking the city. The room had all I needed (was there for business), nice size shower and tub, spacious plan, nice balconies with a small table and 2 chairs. I did not try to spa but it looked very nice. The food was very good and the staff was very friendly and accommodating. If you like a quiet location only a short distance from the city this is a good choice. I would stay here again.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 1134 reviews