2/10 Terrible
Laurel
Sep 23, 2025
Without a check in staff, I had to wait outside until 3pm instead of possibly waiting in a lobby. I couldn’t work the codes. After finding a number to talk to someone in Munich, I was told I had to pay the city tax separately. I could not complete that step as the security code for my credit card was not providing me the code. I finally had to forfeit the hotel and find another place to stay. Why all fees are not included in one total is frustrating!!I am now out a lot of money for a room I couldn’t use and I wasted hours that I could have spent touring Barcelona!
Laurel
Stayed 1 night in Sep 2025





























