Close to downtown and Rainey St. tried to upsell everything.
Loved our stay at the Fairmont. The room and facilities were excellent. Would have gotten five stars if it were not for the food and service at the Restaurant..Absolutely horrible! My daughter ordered Mac and cheese that looked like it came straight out a velveeta box and that thing was packed with salt! All in all we had a great stay but the food offerings were just extremely disappointing!
The hotel was very clean and modern. All the staff were very friendly.
Great place to stay in Austin. Hotel is really nice. Great pool.
Staff was wonderful. Hotel offers great amenities like 24 hour room service. Hotel is clean and very pretty. In the center of all the popular Austin destinations.
Lovely rooms, great service, nice hot tub outdoors. Only odd thing was no sheet on the bed except for the one attached to the comforter.
Will not stay here again….. as a travel agent you look for a good hotel for my client… do not want them to stay here… too many issues
If this place wasn’t brand new and in a great location, and looks pretty cool, it would be a bad place. The location is great. The whole hotel has a horrible taste in food, they have no idea what good food is. And it’s over priced for what it is because if the food was half decent, the prices would be OK. Room service was not good, food at the lobby was not good, it was a disappointment in that regard. Even though you had some really good Employees in regards to customer service, some were just a joke.
Fantastic place! Will return.
I like that it was central and I didn't that the pool was dirty and crowded.
Staff was awesome!
Great service
We stayed one night at the Fairmont and had a king corner room. The view was great, the bed was comfy, and the location was perfect for walking to Rainey Street. There’s also a little grocery store a block away. We enjoyed the Moonshine Grill which was also a block away and it was really great. We had the breakfast buffet at the hotel, and although it was good and there were plenty of options, with taxes, tip, etc it was $80ish for two of us, which was too expensive in my opinion. We wouldn’t dine there again. We also tried to enjoy the pool, but it was way too packed. No chairs were available and the pool itself was full of people. It was a Saturday afternoon so that’s understandable, but we weren’t in the right age group to feel comfortable hanging out there. Haha! Overall our stay was wonderful and we’d choose to stay at the Fairmont again.
Fairmont Austin tiene 1048 opciones de hospedaje con minibar y cafetera de espresso. Las camas tienen colchones pillow-top y ropa de cama de alta calidad. Se ofrece televisión con canales digitales premium. Los baños están equipados con tina o regadera, batas, pantuflas y amenidades de baño de diseñador.
Se ofrece acceso a internet por cable y wifi en las habitaciones (con cargo). Entre las comodidades especialmente pensadas para las personas en viaje de negocios se incluyen escritorio, caja de seguridad y teléfono. Las habitaciones también incluyen cafetera y tetera y secadora de cabello. Es posible solicitar cambio de toallas y cambio de sábanas. Se proporciona servicio nocturno de cortesía y servicio de limpieza todos los días.
Además de spa de servicio completo, Fairmont Austin dispone de alberca al aire libre y tina de hidromasaje. Los huéspedes pueden comer en uno de los 6 restaurantes de este hotel y tomarse un café en la cafetería. Además, este hotel dispone de snack bar o deli. Los huéspedes se pueden relajar con una bebida en uno de los bares de este hotel, que incluyen 2 bares o lounges y un bar junto a la alberca. Esta propiedad tiene un área con computadoras y acceso a wifi con cargo.
Esta propiedad de 4 estrellas dispone de los siguientes servicios para viajeros de negocios: centro de negocios y 30 salas de juntas. El espacio para eventos mide 13006 metros cuadrados e incluye centro de conferencias. Este hotel de negocios también dispone de sala de fitness abierta las 24 horas, sauna y terraza en la azotea. La propiedad ofrece estacionamiento en las instalaciones (con cargo) y estación de carga para vehículos eléctricos.
En Fairmont Austin está prohibido fumar.
Este hotel con spa se encuentra en Centro de Austin, a unos pasos de Calle de casas antiguas Rainey Street y Centro de Convenciones de Austin. Sixth Street y Lago Lady Bird también se encuentran a 15 minutos. Downtown Station se encuentra a 6 min caminando, y Plaza Saltillo Station se encuentra a 17 min a pie.
Este hotel para no fumadores ofrece 6 restaurantes, un spa de servicio completo y una alberca al aire libre. También dispone de 2 bares o lounges, una sala de fitness abierta las 24 horas y un bar junto a la alberca.
Se incluye un servicio de limpieza con previa solicitud.
Dear Gilberto, Thank you for your perfect rating! We're thrilled that you had such a fantastic experience at Fairmont Austin.Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations during your stay. Thank you for choosing Fairmont Austin, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future!Sincerely,
Close to downtown and Rainey St. tried to upsell everything.
Loved our stay at the Fairmont. The room and facilities were excellent. Would have gotten five stars if it were not for the food and service at the Restaurant..Absolutely horrible! My daughter ordered Mac and cheese that looked like it came straight out a velveeta box and that thing was packed with salt! All in all we had a great stay but the food offerings were just extremely disappointing!
Dear Scott, Thank you for choosing to stay with us at Fairmont Austin and for taking the time to share your feedback. We're delighted to hear that you found our rooms and facilities excellent. However, we're truly sorry to hear about your disappointing experience with the food and service you experienced at one of our restaurants. Please accept our sincerest apologies for falling short of your expectations in this aspect. Your feedback is invaluable to us, and we will address this issue with our culinary team to ensure improvements are made.Should you wish to connect further about your recent stay you can reach out our Guest Experience team directly. We hope to have the opportunity to welcome you back in the future for an overall improved stay.Sincerely,
The hotel was very clean and modern. All the staff were very friendly.
Dear Kristi, Thank you for sharing your positive feedback about Fairmont Austin! We are thrilled to hear that your experience was excellent, and that you found the hotel to be very clean and modern, and our team friendly.Thank you once again for choosing Fairmont Austin, and we can't wait to have you stay with us again!Sincerely,
Great place to stay in Austin. Hotel is really nice. Great pool.
Staff was wonderful. Hotel offers great amenities like 24 hour room service. Hotel is clean and very pretty. In the center of all the popular Austin destinations.
Thank you for joining us at Fairmont Austin and for sharing your experience following your recent stay! Thank you again for choosing Fairmont Austin and we very much look forward to hosting you again for another 5 Star stay! -Your Team at Fairmont Austin