SkyCity Hotel

4.5 star property

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Photo gallery for SkyCity Hotel

Front of property
Property amenity
Yoga
11 restaurants, lunch, dinner served; American cuisine
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Premium King Room

9.2 out of 10
Wonderful
(245 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium King Room

  • Sleeps 2

Premium Twin Room

  • Sleeps 3

Premium King Suite

  • Sleeps 2

Premium Two Double Suite

  • Sleeps 3

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Accessible Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Family Suite

  • Sleeps 2

Premium Twin Room

9.2 out of 10
Wonderful
(127 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Courtyard King Room

  • Sleeps 2

Premium Courtyard Twin Room

  • Sleeps 3

Accessible Twin Room

  • Sleeps 3

Accessible King Room

  • Sleeps 2

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, SkyCity Hotel is next to popular attractions like Sky Tower and SkyCity Casino. This 323-room, 4.5-star hotel has a casino along with free in-room WiFi and a gym.

What's nearby

  • Sky Tower - 1 min walk - 0.0 miles
  • SkyCity Casino - 1 min walk - 0.0 miles
  • Queen Street Shopping District - 5 min walk - 0.3 miles
  • University of Auckland - 8 min walk - 0.5 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

SkyCity Hotel

Guests staying at SkyCity Hotel enjoy access to a casino, a gym, and free WiFi in public areas. Valet parking is available for NZD 60 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a meeting room, express check-out, and free newspapers.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and electric kettles are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

Are free cancellation options available at SkyCity Hotel?

SkyCity Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at SkyCity Hotel?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at SkyCity Hotel on Apr 9, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to SkyCity Hotel?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino, and within a short walk of Princes Wharf. You'll also find Auckland Ferry Terminal and Spark Arena within a short drive.

Is there parking available at SkyCity Hotel?

Yes, secured valet parking is offered for NZD 60 per night with in/out privileges.

Is a spa located at SkyCity Hotel?

Spa services at the hotel include hot stone massages, prenatal massages, aromatherapy, and body wraps.

Does SkyCity Hotel include a casino on the premises?

Yes, SkyCity Hotel has a casino.

Is there an indoor pool at SkyCity Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at SkyCity Hotel?

There are plenty of amenities for couples at this hotel, including 4 bars, 11 restaurants, and a casino.

Does SkyCity Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does SkyCity Hotel have a restaurant with a breakfast menu?

No, SkyCity Hotel doesn't have a restaurant that serves breakfast.

Does SkyCity Hotel allow pets to stay for free?

No, pets aren't allowed at SkyCity Hotel.

Are there connecting rooms at SkyCity Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from SkyCity Hotel?

The closest major airport to SkyCity Hotel is Auckland Intl. Airport (AKL), which is 14.1 mi away (27 minutes by car).

Can I book a room with a balcony at SkyCity Hotel?

No, there aren't any guestrooms with balconies at SkyCity Hotel.

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1331 out of 2030 reviews
Rating 8 - Good. 474 out of 2030 reviews
Rating 6 - Okay. 136 out of 2030 reviews
Rating 4 - Poor. 53 out of 2030 reviews
Rating 2 - Terrible. 36 out of 2030 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashok

Stayed 4 nights in Dec 2025

10/10 Excellent

David Gregory

Stayed 1 night in Dec 2025

10/10 Excellent

Antony

Always have enjoyed my stay in heart of Auckland, tidy hotel with great staff who are very accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Chloe

Stayed 2 nights in Dec 2025

10/10 Excellent

Anand Babu, Anaheim Hills

Stayed 3 nights in Dec 2025

10/10 Excellent

JULIENNE, Auckland

Stayed 1 night in Dec 2025

10/10 Excellent

Altaf Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff.
Stayed 2 nights in Dec 2025

6/10 Okay

JAMES

Stayed 1 night in Dec 2025

10/10 Excellent

Clayton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff were amazing and went above and beyond, room was clean, comfortable and tidy. We are pleased to recommend sky city hotel to everyone and will most definitely booking again soon!!
Stayed 1 night in Dec 2025

6/10 Okay

Liz

Traveled with partner
Liked: Cleanliness, amenities
The was smell damp
Stayed 1 night in Dec 2025

10/10 Excellent

Albert, Auckland

Stayed 1 night in Nov 2025

10/10 Excellent

Abilan

Stayed 1 night in Dec 2025

10/10 Excellent

Luseane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and comfortable, with a quiet atmosphere. The location was convenient, with easy access to restaurants and shopping.
Stayed 1 night in Dec 2025

10/10 Excellent

Eluisa

Stayed 1 night in Dec 2025

6/10 Okay

MANAV

Stayed 2 nights in Dec 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
10
Stayed 1 night in Dec 2025

10/10 Excellent

Stu

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and spacious room. Perfect stay.
Stayed 1 night in Dec 2025

2/10 Terrible

Stephanie

Stayed 2 nights in Dec 2025

10/10 Excellent

Nodendale Kaye

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and the staff were all so nice to accommodate all our request. Thanks for the great service!
Stayed 1 night in Dec 2025

10/10 Excellent

Helma Martha

Stayed 2 nights in Dec 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We would stay here again. The hotel is in a great location, the staff were friendly, professional and helpful. The room was spotless. The price was a good value.
Stayed 1 night in Dec 2025

10/10 Excellent

pat

Liked: Cleanliness, property conditions & facilities
Nice room and helpful staff
Stayed 3 nights in Dec 2025

8/10 Good

Robert

Stayed 2 nights in Dec 2025

6/10 Okay

Diane

Liked: Amenities
Disliked: Cleanliness
Unfortunately I was bitten by bed bugs and I am disappointed that Sky City hotel doesn't employ better standards of cleanliness and hygiene for it's guests. It would make a person think twice about booking there in future.
Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the view was great. The staff were very efficient and friendly.
Stayed 1 night in Dec 2025