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Ascotia off Queen

3.0 star property

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Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
View from room
Daily continental breakfast (NZD 20 per person)
Bar (on property)
Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
3 Scotia Place, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Executive Room

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

7.6 out of 10
Good
(65 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

7.6 out of 10
Good
(17 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • City view
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5

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About the neighborhood

Auckland

Ascotia off Queen places you in Auckland Central Business District, within a leisurely stroll of popular sights such as University of Auckland and SkyCity Casino. This 82-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 miles
  • University of Auckland - 3 min walk - 0.2 miles
  • Auckland Town Hall - 5 min walk - 0.3 miles
  • Sky Tower - 11 min walk - 0.6 miles
  • SkyCity Casino - 11 min walk - 0.6 miles

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Bestie Cafe - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers Queen Street - ‬4 min walk
  • ‪Masako Sushi & Sake Bar - ‬3 min walk
  • ‪Pici - ‬4 min walk
  • ‪Joong Wha Ru - ‬2 min walk

About this property

Ascotia off Queen

Guests staying at Ascotia off Queen enjoy free WiFi in public areas, laundry facilities, and a water dispenser. Self parking is available for NZD 35 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a TV in a common area and a vending machine.
Guests can expect free WiFi and 32-inch plasma TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, electric kettles, and free local calls. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Business services
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Frequently asked questions

Is free cancellation available at Ascotia off Queen?

Ascotia off Queen offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Ascotia off Queen?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Ascotia off Queen on Apr 4, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Ascotia off Queen?

This hotel is situated in Auckland Central Business District within a short 13-minute walk of SkyCity Casino and also 13 minutes on foot from Sky Tower. You'll also find Auckland Ferry Terminal and Princes Wharf within a short drive.

Is there parking available at Ascotia off Queen?

Yes, secured parking is offered for NZD 35 per night. Though parking is available on request, accessible parking and bicycle parking are also available.

Does Ascotia off Queen include a casino?

No, Ascotia off Queen doesn't have a casino.

Will I find an indoor pool at Ascotia off Queen?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ascotia off Queen?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a bar and a restaurant.

Are there hot tubs at Ascotia off Queen?

No, there isn't a spa tub at this hotel.

Does Ascotia off Queen have a restaurant that serves breakfast?

Yes, Ascotia off Queen serves continental breakfast each morning for a surcharge from its restaurant.

Will Ascotia off Queen allow pets to stay for free?

No, pets aren't allowed at Ascotia off Queen though service animals are welcome.

Are there connecting rooms at Ascotia off Queen?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ascotia off Queen?

The closest major airport to Ascotia off Queen is Auckland Intl. Airport (AKL), which is 16.8 mi away (27 minutes by car).

Can I book a room with a balcony at Ascotia off Queen?

No, there aren't any guestrooms with balconies at Ascotia off Queen.

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 117 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to say how lovely my stay was after reading some of the more negative reviews and feel the hotel has either acted on the previous feedback or the other guests were unfortunate in their experience. I had very helpful exchanges with the reception staff. I arrived late in the evening, the bed side lights were on and the windows slightly ajar making for a nice welcome. The room was a good size. Tea and coffee making facilities (with tea spoons) Only recommendation I would suggest is mugs are stored upside down 😊 The shower room large and clean and when I asked about a hair dryer, one was delivered within minutes. The TV in my room worked well. I was able to hear another TV in a nearby room but not enough to disturb me. The location is great, far enough from the city to be quiet, close enough to get in to the city in a short walk. Also on the bus route (can tap on using bank card/phone) Luggage room to store my luggage and was able to use the car park to come back and collect it once picked up my car. Don't be put off by reviews, a great price for it's location.
Stayed 2 nights in Nov 2025

8/10 Good

Kam

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room and premises were very clean, location was great easy to get places in CBD and to hospital.
Stayed 5 nights in Dec 2025

2/10 Terrible

Tahfiz

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Aircon not functioning well, given a fan, but not enough on a hot auckland day. Barely had any sleep. No ventilation in bathroom, no window, no fan out. Dont even have a tissue roll holder.
Stayed 1 night in Dec 2025

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Appala Naidu

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service
The place is in a quiet and peaceful area, with food options, marts, bus stops, and stores all within walking distance. Although the room thermostat wasn’t working, fans and heaters were provided in each room. Overall, it’s a good, budget-friendly place to stay.
Stayed 5 nights in Dec 2025

2/10 Terrible

Parminder

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room AC not working and also curtains not a properly closed
Stayed 1 night in Dec 2025

8/10 Good

Ashlee

Liked: Cleanliness
.
Stayed 1 night in Dec 2025

8/10 Good

Kiet

Liked: Cleanliness
Good
Stayed 2 nights in Dec 2025

6/10 Okay

Shawn

Stayed 1 night in Nov 2025

8/10 Good

Meafou

No
Stayed 1 night in Dec 2025

10/10 Excellent

steven

Stayed 3 nights in Dec 2025

4/10 Poor

TIMM

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
dirty room ,coffee facility was a joke ,air cones apparently all of them not working ?
Stayed 3 nights in Dec 2025

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

4/10 Poor

Fenya

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My flight had gotten canceled and i needed a last minute place to stay, thankfully they had a room available for a very cheap price, i was traveling alone but all they had was a king sized so i booked it, the "king" was just 2 twin beds pushed together. The bathroom seemed fine but the toilet paper holder was broken and fell right off the wall. My door was also semi broken and required extra effort to close and lock. Overall it was a good experinece but if youre looking for good quality for a cheap price, this may not be the place for you.
Stayed 1 night in Nov 2025

4/10 Poor

Michael

Stayed 3 nights in Nov 2025

4/10 Poor

Benjamin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was great and the room was clean & tidy. The Queen room I was given was a tiny, very tight, and claustrophobic space which looked nothing like the adverts on Expedia. After showing to reception I was offered a slightly larger room, which at least had a chair and desk, enabling me to work. The avert also shows a small gym which I was advised doesn't exist. The bed was super soft and uncomfortable. The elevators are in need of maintenance.
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness
Room was clean but tired. The guy on front desk was exceptional he worked the 3pm -11pm shift I didn’t catch his name.
Stayed 1 night in Nov 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give Ascotia off Queen a 0.1 star rating, I would. Very disappointing. Even if you pay $140 per night for a hotel room you don't expect the shower to be mouldy (shower-head was awful), the fridge to be iced up and leaking with the chipboard shelf barely holding it up, not one light bulb working in the whole room except for the lamp, the room quite dirty and under the bed horrendous, two single beds pushed together posing as a "Queen bed" which had a very noticeable annoying ridge in the middle, and only a sheet separating you from the people who stayed before you...no mattress protectors which should be changed with sheets. A tech item of some value I accidently left behind, realized, and went back for 2hr after checking out was no longer in the room, nor anywhere to be found, and no lost property either, so add dishonest staff to the list! Do not stay here.
Stayed 2 nights in Nov 2025

6/10 Okay

Stephen

Disliked: Amenities, property conditions & facilities
Arriving the lobby was reeking of curry smell. The allegedly friendly man at the desk gave me the word room in the house, I found out after I left the very unkempt, dirty elevator. In the room no closet no hangers couldn’t keep open the bathroom door. The bathroom was clean the towels were clean and the sheets were clean but o spent a long time with my stack of wet wipes to clean all else. The room was very cold, I still have a cold from it, and couldn’t control the aircon. Over all it was not a pleasant stay. Oh yes and I was also told that I opted on Expedia for a lowest grade room ….i don’t think I was offered a choice.
Stayed 2 nights in Nov 2025

6/10 Okay

Erika

Traveled with family
Disliked: Cleanliness
Room was not great. There is always room for improvement and to take note of - shower and water pressure was not great. Even after using the toilet it took a bit of time for water to refill in order to flush. Also the bed - inner duvet had blood stains on it so I had to remove that in order to sleep. The kettle is definitely a safety hazard did not stop boiling.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tomika

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, reception staff extremely polite and helpful, thank you for a great stay.
Stayed 1 night in Nov 2025

6/10 Okay

Norie

Traveled with partner
.
Stayed 2 nights in Nov 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but clean. A little dated but perfectly fine. Room had a great view out across park and to the Sky Tower - beautiful at night. Convenient location with walking distance to everything I needed. Would stay again.
Stayed 1 night in Nov 2025

2/10 Terrible

C Y

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
The room definitely did not look like the photos. The bathroom was still dirty from previous guests, noticeable watermarks, dirty grout and toothpaste stains. No where to hang up or put away clothes.
Stayed 2 nights in Nov 2025

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