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Kimpton Hotel Arras by IHG

4.0 star property
Hotel with 2 restaurants, steps from Asheville Art Museum
VIP Access

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Photo gallery for Kimpton Hotel Arras by IHG

Enjoy a city view from the large window in this stylish room featuring two beds with white linens and a desk area.
Relax in a stylish room with a large artwork, two armchairs, and side tables.
Relax in a stylish living room with a city view, comfortable sofa, and book collection.
Enjoy a panoramic city view from the large window, relax on the comfortable sofa, and unwind with a good book.
Welcome to our lobby, featuring a reception desk, cozy seating area with a sofa and bookshelf, and a stunning abstract art piece.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
7 Patton Avenue, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • The Orange Peel
    ‪6 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 King Bed, Mountain View

Experience comfort in this stylish room with a neatly made bed, a convenient nightstand, and a wall-mounted light fixture.

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(31 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Experience comfort in this stylish room with a neatly made bed, a convenient nightstand, and a wall-mounted light fixture.

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(47 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Relax in a spacious room with a large bed, desk area, and city view.

Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(19 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Features a sleek mirror with integrated lighting, a white sink, and a backsplash, along with a bathtub and towel racks.

Room (Essential)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Enjoy a refreshing shower in the sleek bathroom with a glass-enclosed shower, sink, and mirror.

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Relax in a stylish room with a large bed, city views, and a desk for work.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Experience comfort in this stylish room with a neatly made bed, a convenient nightstand, and a wall-mounted light fixture.

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Two spacious beds with white linens and blue accents, a desk for work, and a city view.

Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Two spacious beds with white linens and blue accents, a desk for work, and a city view.

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(19 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Relax in a spacious living room with a city view, flat-screen TV, and comfortable sofa.

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(23 reviews)
  • 603 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Relax in this inviting living space with a comfortable sofa, flat-screen TV, and a potted plant.

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Relax in this inviting living space with a comfortable sofa, flat-screen TV, and a potted plant.

Studio Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 599 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Enjoy a panoramic city view from the large window, relax on the comfortable sofa, and unwind with a good book.

Luxury Suite, 1 King Bed, Mountain View

  • 649 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Relax in this inviting living space with a comfortable sofa, flat-screen TV, and a potted plant.

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Asheville

Located in Downtown Asheville, Kimpton Hotel Arras by IHG is adjacent to Asheville Art Museum and within a 5-minute walk of other popular sights like Pack Square. This 4-star hotel has 128 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Pack Square - 3 min walk - 0.2 miles
  • Wicked Weed Brewing - 5 min walk - 0.3 miles
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.4 miles
  • The Orange Peel - 6 min walk - 0.4 miles
  • Biltmore Estate - 9 min drive - 4.6 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪French Broad Chocolate Lounge - ‬1 min walk
  • ‪The S&W Market - ‬2 min walk
  • ‪Old Europe - ‬1 min walk
  • ‪La Bodega by Cúrate - ‬2 min walk
  • ‪One World Brewing - ‬1 min walk

About this property

Kimpton Hotel Arras by IHG

Hotel with 2 restaurants, steps from Asheville Art Museum
At Kimpton Hotel Arras by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 32 per night. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, coffee/tea in a common area, and free use of bicycles.
50-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business center

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Frequently asked questions

Is free cancellation available at Kimpton Hotel Arras by IHG?

Kimpton Hotel Arras by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Kimpton Hotel Arras by IHG?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Kimpton Hotel Arras by IHG on Sep 2, 2025 start from $151.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Kimpton Hotel Arras by IHG?

This hotel is situated in Downtown Asheville within a 10-minute walk of The Orange Peel and Harrah's Cherokee Center - Asheville. You'll also find Pack Square and Wicked Weed Brewing less than a mile away.

Is parking available on site at Kimpton Hotel Arras by IHG?

Yes, valet parking is offered for USD 32 per night. Accessible parking is also available for guests.

Does Kimpton Hotel Arras by IHG have a casino at the property?

No, Kimpton Hotel Arras by IHG doesn't have a casino.

Is there an indoor pool at Kimpton Hotel Arras by IHG?

No, there is no indoor pool at this hotel.

Is Kimpton Hotel Arras by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, premium Italian sheets, and bathrobes.

Are there hot tubs at Kimpton Hotel Arras by IHG?

No, this hotel doesn't have a spa tub.

Does Kimpton Hotel Arras by IHG feature a restaurant that includes a breakfast menu?

Yes, Kimpton Hotel Arras by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Kimpton Hotel Arras by IHG allow pets to stay for free?

Yes, pets stay free at Kimpton Hotel Arras by IHG and the property also provides food and water bowls for pets.

Are there connecting rooms at Kimpton Hotel Arras by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Kimpton Hotel Arras by IHG?

The closest major airport to Kimpton Hotel Arras by IHG is Asheville Regional Airport (AVL), which is 15.3 mi away (22 minutes by car).

Can I book a room with a balcony at Kimpton Hotel Arras by IHG?

No, there aren't any guestrooms with balconies at Kimpton Hotel Arras by IHG.

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 884 out of 1005 reviews
Rating 8 - Good. 76 out of 1005 reviews
Rating 6 - Okay. 22 out of 1005 reviews
Rating 4 - Poor. 10 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cormac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience all around!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jinyoung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Sherrill and Andrew

Traveled with family

Reviews

Why do take credit card for additional expenses and then require cash at the bar? Also bar early as music was too loud to have a conversation.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Terence

Stayed 1 night in May 2025

10/10 Excellent

Sunita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff from valet, to check in to housekeeping were friendly. Every front desk member I met or spoke to were extremely helpful. and warm in their responses, Nicole, Angel, Joseph and anyone else that worked during our stay. Location is perfect, right next to a great breakfast place Grene Sage (also great staff and food). Valet staff work hard..only downfall was no pool but other than that room was perfect!
Stayed 1 night in May 2025

4/10 Poor

natalie

Stayed 2 nights in Apr 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Meredith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff was extremely helpful.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lots to offer patrons. Perfect location.
Stayed 2 nights in May 2025

10/10 Excellent

Aurora, Williamsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, dog friendly, and within walking distance of shops and first class restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharyn

Stayed 2 nights in Apr 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel but street noise at night

Hotel and staff were wonderful! Very convenient to all of downtown Asheville. The staff were very polite and helpful with suggestions for dinner, parking etc. We travelled with our dog and the hotel was very dog friendly. So many restaurants with patios that allowed dogs and all of the stores did as well. Our only complaint is the street noise late night in the room. We were on the 8th floor facing Pack Square and the motorcycles circling and revving of engines went on until 1 am Friday - Sunday night. Monday night was fairly quiet. This is not the fault of the hotel but the city should crack down on the noise ordinance if they have one!
Stayed 2 nights in Apr 2025

2/10 Terrible

Megan

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was absolutely amazing. The minute we arrived, the valet spotted the bikes on the car and gave great recommendations for bike parks and trails. Housekeeping was quick and efficient. Our pup was welcomed and comfortable. Highly recommend stating here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Junious

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper friendly and responsive staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia Hendrick, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of downtown Asheville with a gorgeous view of the mountains. Near great restaurants and shopping. Beautiful hotel, friendly staff and fantastic weather. Had a great vacation!
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip to Ashville

This was a family vacation to Ashville and the Biltmore Estate. We were extremely pleased with the Kimpton Hotel in every area. This a beautiful hotel, with excellent staff. Rooms are very nice, beds comfortable and the bath was large and roomy. Several added pluses with appetizers and water/wine in the evenings. I did not know the parking was valet and an extra cost, but parking is so limited in that area, so it worked out fine. The valet service personal was very friendly, and they will bring your car as often as you may need in a day. We did not experience the restaurant, but I'm sure it was as nice as the rest of the hotel. You are able to order food for your room. Very convenient to shops and eateries within walking distance. Overall, we were so pleased with our choice of stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Herbert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd time staying at the Arras is as many months and can report that it has been a total pleasure. Comfortable and handsome room, quiet and with great views. Terrific staff and convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was a former bank.
Stayed 1 night in Apr 2025

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