8/10 Bueno
Elizabeth B.
19 ago. 2024
Description needs fixed—GREAT customer service
Overall, we were able to enjoy our stay at this property. The cleanliness was very acceptable. However, the description incorrectly listed beds as being queens that were actually full(one upstairs, one downstairs). Also, one of the basement bed frames was broken which created a very uncomfortable sleeping experience. Additionally, no large trash bags were provided or dishwashing pods or detergent, even though those items were included in amenities in the listing. A broken ceiling fan in the living room made it impossible to turn on, and a leak under the sink spilled over on the last morning as we were cleaning up to go. Overall, I believe more care could be taken in prepping this property for guests. I will say that Cara was very accommodating to give us an extra night for free. Hopefully these problems will be fixed with our feedback. Working with Customer Service was easy and helpful.
Elizabeth B.
Se hospedó 3 noches en agosto de 2024