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UMAI PALACE

2.5 star property

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Photo gallery for UMAI PALACE

Meeting facility
Exterior
Standard Double Room | Laptop workspace, free WiFi
Interior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
413 C. Mercaderes, 991088305, Arequipa, Arequipa, 04001
  • Place, San Camilo Market
    ‪5 min walk‬
  • Place, Arequipa Plaza de Armas
    ‪7 min walk‬
  • Place, Arequipa Cathedral
    ‪7 min walk‬
  • Airport, Arequipa (AQP-Rodriguez Ballon Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi

Standard Room

  • 162 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Grand Triple Room

  • 366 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed
  • Free WiFi

Family Room

  • 258 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Bunk Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Laptop workspace, free WiFi

Standard Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Comfort Room

Comfort Room | Laptop workspace, free WiFi

Comfort Room

  • 162 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Grand Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Arequipa

Located in Historical Center within a 5-minute walk of Patio del Ekeko, UMAI PALACE is within a 15-minute stroll of Arequipa Plaza de Armas. This 10-room hotel has conveniences like free breakfast, free in-room WiFi, and a conference center.

What's nearby

  • San Camilo Market - 5 min walk - 0.3 miles
  • Arequipa Plaza de Armas - 7 min walk - 0.4 miles
  • Arequipa Cathedral - 7 min walk - 0.4 miles
  • Museum of Andean Sanctuaries - 7 min walk - 0.4 miles
  • Santa Catalina Monastery - 12 min walk - 0.7 miles

Getting around

  • Arequipa Station - 8 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.) - 26 min drive

Restaurants

  • ‪La Catalina - ‬4 min walk
  • ‪Pizzería Presto - ‬1 min walk
  • ‪Kulto Café - ‬5 min walk
  • ‪Astoria - ‬5 min walk
  • ‪Señor Ceviche - ‬3 min walk

About this property

UMAI PALACE

UMAI PALACE features free WiFi in public areas, meeting rooms, and a conference center. The 24-hour front desk has staff always at the ready. Additional amenities include a business center and coffee/tea in a common area.
Guests can stay connected with free WiFi. Patios, free local calls, and printers are other standard amenities. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (377 square feet of space)
  • Coworking space

Accessibility

  • No elevator

Room amenities

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 11:30 AM—-anytime
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • There are no elevators.

Frequently asked questions

What is there to do within easy reach of UMAI PALACE?

This hotel is situated in Historical Center within a 10-minute walk of Arequipa Plaza de Armas, San Camilo Market, and Arequipa Cathedral. You'll also find Museum of Andean Sanctuaries and Patio del Ekeko less than a mile away.

Will I be able to park at UMAI PALACE?

No, there isn't parking available at the hotel.

Does UMAI PALACE feature a casino on the premises?

No, UMAI PALACE doesn't have a casino.

Is there an indoor pool at UMAI PALACE?

No, there is no indoor pool at this hotel.

Is UMAI PALACE a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and proposal/romance packages.

Are there hot tubs at UMAI PALACE?

No, there isn't a spa tub at this hotel.

Does UMAI PALACE feature a restaurant that includes a breakfast menu?

Yes, UMAI PALACE serves free continental breakfast each morning from its restaurant.

Does UMAI PALACE allow pets to stay free of charge?

No, pets aren't allowed at UMAI PALACE.

Are there connecting rooms at UMAI PALACE?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to UMAI PALACE?

The closest major airport to UMAI PALACE is Arequipa (AQP-Rodriguez Ballon Intl.), which is 6.3 mi away (26 minutes by car).

Can I book a room with a balcony at UMAI PALACE?

Yes, every guestroom at UMAI PALACE comes with a patio.

UMAI PALACE Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Corentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel & staff but noisy

The hotel is very nice, clean and fully equipped. The staff is amazing, welcoming and friendly. They manage to help you at any mean. The hotel is also very well located, very close to the center. One problem is: it is located above a bar/club that plays loud music until 2 a.m. so definitely not helpful to sleep well.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025