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Sure Hotel by Best Western Angouleme

3.0 star property

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Photo gallery for Sure Hotel by Best Western Angouleme

Desk, laptop workspace, blackout drapes, soundproofing
Reception
A conference room with a long table, chairs, a whiteboard, and a projector screen.
Restaurant
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
2, Rue Du Gond, Angouleme, Charente, 16000
  • Place, FRAC Poitou-Charentes
    ‪9 min walk‬
  • Place, Angouleme Paper Museum
    ‪2 min drive‬
  • Place, Château d'Angoulême
    ‪3 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Desk, laptop workspace, blackout drapes, soundproofing

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Angoulême

Within a short walk of FRAC Poitou-Charentes, Sure Hotel by Best Western Angouleme is within a mile (2 km) of The Comics Museum. This 3-star hotel has 27 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • FRAC Poitou-Charentes - 9 min walk - 0.5 miles
  • Angouleme Paper Museum - 2 min drive - 0.9 miles
  • International Cartoon Museum - 2 min drive - 0.9 miles
  • Château d'Angoulême - 3 min drive - 0.9 miles
  • Angouleme Cathedral - 3 min drive - 1.1 miles

Getting around

  • Angoulême Station - 12 min walk

Restaurants

  • ‪O Buffet - ‬3 min walk
  • ‪Angolo d'Italia - ‬18 min walk
  • ‪Le Carré des Halles - Bistrot Bachelier - ‬18 min walk
  • ‪Quai N°8 - ‬19 min walk
  • ‪Le Cappadoce - ‬17 min walk

About this property

Sure Hotel by Best Western Angouleme

Guests of Sure Hotel by Best Western Angouleme enjoy a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a meeting room, express check-in, and express check-out.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, portable fans, and phones.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM and 7:00 PM - 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 9:00 PM) and Saturday - Sunday (5:00 PM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in January.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 5 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in is between 2:00 PM to 9:00 PM and 7:00 PM to 8:00 PM
  • Check-out: 11 AM
Checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Angoulême
Balladins Angoulême Angouleme
Balladins Angoulême Hotel
Balladins Angoulême Hotel Angouleme
Hôtel Saint Antoine Angouleme
Hôtel Saint Antoine
Saint Antoine Angouleme
Hôtel Saint Antoine
Sure By Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel
Sure Hotel by Best Western Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel Angouleme

Frequently asked questions

What can I see around Sure Hotel by Best Western Angouleme?

This hotel is located in Angoulême, a short 10-minute walk from FRAC Poitou-Charentes and also 18 minutes on foot from Angouleme Paper Museum. You'll also find International Cartoon Museum and Château d'Angoulême less than a mile away.

How much does it cost to stay at Sure Hotel by Best Western Angouleme?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Angouleme on Aug 7, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Sure Hotel by Best Western Angouleme?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Sure Hotel by Best Western Angouleme have a casino at the property?

No, Sure Hotel by Best Western Angouleme doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Angouleme?

No, there is no indoor pool at this hotel.

Is Sure Hotel by Best Western Angouleme a good place to stay for couples?

Amenities that appeal to couples at this waterfront hotel include a rainfall showerhead and turndown service along with a restaurant.

Are there hot tubs at Sure Hotel by Best Western Angouleme?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Angouleme feature a restaurant that includes a breakfast menu?

Yes, Sure Hotel by Best Western Angouleme serves buffet breakfast each morning for a surcharge from its restaurant.

Will Sure Hotel by Best Western Angouleme allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sure Hotel by Best Western Angouleme for a fee of EUR 5 per pet, per night.

Are there connecting rooms at Sure Hotel by Best Western Angouleme?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Sure Hotel by Best Western Angouleme?

No, you won't find guestrooms with balconies at Sure Hotel by Best Western Angouleme.

Sure Hotel by Best Western Angouleme Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 125 out of 401 reviews
Rating 8 - Good. 178 out of 401 reviews
Rating 6 - Okay. 64 out of 401 reviews
Rating 4 - Poor. 22 out of 401 reviews
Rating 2 - Terrible. 12 out of 401 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very nice and helpful. Facilities were as advertised. Also, they were very kind to hold a large amount of our luggage for 6 hours after checkout to accommodate our travel plans.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynne

Everything was excellent
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Verified traveler

One night to put up with it.

Not too bad but the car park is in a poor state and up the street from the hotel entrance .. which is not great when it is raining and you have to drag your luggage along uneven pavements and over bumps and potholes all while getting soaking wet.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Good luck

Totally disorganised. The hotel's pleasant enough, but it's a lottery whether or not you get the room you booked, or any room! Don't seem to have any booking process..
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

GREG

Liked: Cleanliness, staff & service, room comfort
The hotel was okay only. The bedding was comfortable and clean. Overall my room was clean however there was mold on the bottom of the shower curtain. The hot water in both sink and shower got to only the cool side of warm. The booking included parking however the hotel parking lot cannot accommodate more than a few cars and the streets nearby are very crowded. Front desk staff was very friendly. Would not be my first choice in the area.
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not pleasant at all!!!
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Property conditions & facilities

Poor first impressions matter

Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other guest had been provided with. The experience was unwelcoming and disconcerting and gave a poor impression of what by the following morning had been an ok experience.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Nicolas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Salle de sport avec des équipements en panne et très peu entrenue. Matelas non changés depuis 1980. Pas de parking attitré à l'hôtel.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel d aspect rustique. Personnel gentil. Hotel propre. Matelas d un moelleux désagréable, s enfonce de la moitié de son épaisseur. Le réseau wifi n est pas terrible et le reseau ne passe pas bien.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Willy

Liked: Staff & service
Disliked: Property conditions & facilities
Petit parking, matelas a changé, choix petit déjeuner simple, alentours peu attractif et peu de choix restaurants, accueil très chaleureux sympa souriant, douche spacieuse propre nickel
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La Wi-Fi ne fonctionnait pas dans la chambre. Il fallait sortir dans le couloir pour avoir une connexion. De plus, sur le site, il était indiqué que Canal+ était disponible, mais une fois arrivé à l’hôtel, la chaîne ne fonctionnait pas.donc decu de mon séjour
Stayed 1 night in Mar 2026
Verified

8/10 Good

JOSEPH

Liked: Cleanliness, property conditions & facilities
Salle de sport...Pas vue ? Petit déjeuner...Moyen...et le Samedi... Pas de Pains...les Croissants ils étaient Crus et BLANC... PAS TOUJOURS COMPLET... POUR LE PRIX...DOMMAGE... MAIS LA DAME DE LA SEMAINE...QUI ET LA POUR LE SERVICE...TRES SYMPATHIQUE....
Stayed 7 nights in Mar 2026
Verified

2/10 Terrible

Aline

Liked: Cleanliness
Disliked: Staff & service
Pas d'insonorisation
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, amenities
La taille de la chambre, la propreté et la salle de sport
Stayed 1 night in Feb 2026
Verified

4/10 Poor

edhem

Liked: Staff & service
Disliked: Amenities
Emplacement tres nul. Pas de parking. Pas de veilleur le soir. Quartier assez moche et pas tres bien fréquenté
Stayed 1 night in Jan 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Très belles prestations
Stayed 1 night in Jan 2026
Verified

6/10 Okay

DENIS

Disliked: Property conditions & facilities
Literie et matelas des lits. Insonorisation des chambres et de l'hôtel en général. Le petit-déjeuner sous forme de buffet pourrait améliorer et plus copieux (plats chauds par exemple).
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

antoine

Disliked: Amenities
Chambre un peu vieillotte, beaucoup de nuisances sonore
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

PATRICK

Disliked: Cleanliness, amenities, property conditions & facilities
Pas d’accueil, la chambre ressemblait plus à un réfrigérateur qu’à une chambre. Chauffage bridé. Payer pour cette chambre n’est pas justifié et qu’expédia la propose est pire encore !!!!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Pascal

Liked: Cleanliness
Chambre propre Accueil moyen sans plus
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oui tout était parfait y compris l'accueil de mon petit chien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities
Ras
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Ronan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

nul !

La chambre est piteuse... une odeur horrible et un lit très très très mou...quatier nul et pas de quoi se garer...bref, je ne recommande pas.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chrystelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Personnel sympathique, chambre confortable et propre (sauf les radiateurs plein de poussière, mais pas encore en service). Petit déjeuner correct avec tout ce qu'il faut. Je dois retourner à Angoulême en 2026 et je pense loger à nouveau dans cet hôtel.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

François

Liked: Cleanliness

Wifi beaucoup trop lent

Séjour d'affaires d'une nuit. Le wifi était inexploitable à cause d'un débit trop lent. Séjour en Août pendant les fortes chaleurs, il n'y a pas de climatisation, seulement un ventilateur d'appoint. Parking non réservé à l'hôtel. Il était complet alors que l'hôtel était presque vide... Sinon hôtel propre et confortable mais un peu vetuste.
Stayed 1 night in Aug 2025

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