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Mercure Andorra

4.0 star property

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Photo gallery for Mercure Andorra

Indoor pool, open 10:00 AM to 1:30 PM, sun loungers
Exterior
Terrace/patio
Exterior
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Carrer de La Roda, 2, Andorra la Vella, AD500
  • Place, Pyrenees Andorra Shopping Centre
    ‪3 min walk‬
  • Place, Andorra Massage
    ‪3 min walk‬
  • Place, Casa de la Vall
    ‪9 min walk‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Down comforters, minibar, in-room safe, desk

Standard Room, Multiple Beds

7.0 out of 10
Good
(4 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Superior Room, 1 Double Bed

7.8 out of 10
Good
(21 reviews)
  • 139 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Down comforters, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 139 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Down comforters, minibar, in-room safe, desk

Superior Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Suite, Multiple Beds

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Superior Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Andorra la Vella

Pyrenees Andorra Shopping Centre is within a 5-minute walk of Mercure Andorra while other popular sites like Placa del Poble are within a 15-minute stroll. This 172-room, 4-star hotel has 3 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Pyrenees Andorra Shopping Centre - 3 min walk - 0.2 miles
  • Andorra Massage - 3 min walk - 0.2 miles
  • Placa del Poble - 8 min walk - 0.4 miles
  • Casa de la Vall - 9 min walk - 0.5 miles
  • Caldea Spa - 11 min walk - 0.6 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 43 min drive
  • Barcelona El Prat Airport (BCN) - 180 min drive

Restaurants

  • ‪Kram - ‬5 min walk
  • ‪Plat'In - ‬5 min walk
  • ‪Cafeteria La Terrassa Pyrenees - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Coffee To Be Co.Be) - ‬4 min walk

About this property

Mercure Andorra

Mercure Andorra features a full-service spa, an indoor pool, and a gym. Self parking is available for EUR 26 per night. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this spa hotel include a sauna, meeting rooms, and conference space.
TVs come with satellite channels. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, safes, and phones are also available. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Similar properties

Exterior
NH Andorra la Vella
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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, 831 reviews
$86 nightly
The price is $95
May 17 - May 18
Total with taxes and fees
NH Andorra la Vella

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (EUR 26 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 10 to 12 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • El Grill
  • El Jardi
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 17 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults, and EUR 10 to 12 for children
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 1:30 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Mercure 4 Hotel Andorra

Mercure Andorra 4

Mercure Andorra Hotel Andorra La Vella

Mercure Andorra Hotel

Mercure Andorra Andorra La Vella

Mercure Andorra

Mercure Andorra Hotel

Mercure Andorra Andorra la Vella

Mercure Andorra Hotel Andorra la Vella

Frequently asked questions

Is free cancellation available at Mercure Andorra?

Mercure Andorra provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Andorra?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Mercure Andorra on Jun 8, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mercure Andorra?

This hotel is located in Andorra la Vella, a short 4-minute walk from Pyrenees Andorra Shopping Centre and also 14 minutes on foot from Caldea Spa. You'll also find Andorra Massage and Church of Saint Stephen less than a mile away.

Is parking available on site at Mercure Andorra?

Yes, secured parking is offered for EUR 26 per night. Though parking is limited parking, an electric car charging station is also available.

Is there a spa at Mercure Andorra?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Andorra include a casino?

No, Mercure Andorra doesn't have a casino.

Will I find an indoor pool at Mercure Andorra?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 1:30 PM.

What do couples enjoy most about Mercure Andorra?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an indoor pool, and a full-service spa.

Are there hot tubs at Mercure Andorra?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Andorra feature a restaurant that includes a breakfast menu?

Yes, Mercure Andorra has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mercure Andorra allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Andorra for a fee of EUR 17 per pet, per night.

Are there connecting rooms at Mercure Andorra?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mercure Andorra?

The closest major airport to Mercure Andorra is La Seu d'Urgell (LEU), which is 16.9 mi away (55 minutes by car).

Are there rooms with balconies that I can book at Mercure Andorra?

No, there aren't any guestrooms with balconies at Mercure Andorra.

Does Mercure Andorra have a wedding venue on site?

Take advantage of the wedding venue at Mercure Andorra if you plan to say "I do" during your trip.

Mercure Andorra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 334 reviews
Rating 8 - Good. 145 out of 334 reviews
Rating 6 - Okay. 35 out of 334 reviews
Rating 4 - Poor. 19 out of 334 reviews
Rating 2 - Terrible. 7 out of 334 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved my stay here! The Hotel was immaculate, the room was perfect, the dinner (buffet) was over the top, and the location (central La Vella) was extremely convenient. Highly recommended!
Stayed 1 night in Jan 2026

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Miguel, uruca

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent hotel Breakfast Location Room Everything was good
Stayed 3 nights in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
The hotel is good, but a little bit our of date - the chair is a bit old and not comfortable, the lack of sockets where you need it, the hair dryer cannot be used near the glass, etc. The location is perfect and the stuff friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, in a central location.
Stayed 1 night in Nov 2025

10/10 Excellent

Liat

Stayed 4 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Andorra

The hotel is close to the historic centre and the staff are very friendly. There is also a lovely rooftop bar with beautiful views.
Stayed 1 night in Sep 2025

6/10 Okay

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Le faltan enchufes
Stayed 1 night in Aug 2025

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old style hotel, with a pool at roof top.
Stayed 1 night in Aug 2025

6/10 Okay

Martyn J

Liked: Cleanliness, room comfort
Disliked: Staff & service

Rude staff, ok hotel

I found the staff really rude. When I arrived I desperately needed to use the restroom but the guy at the counter wouldn’t tell me where it was until i snapped and said I would find it myself. The gentleman at the restaurant looked miserable and the cleaner knocked on around 09:30am knowing I was leaving that day to ask me when I would leave so she could clean the room! The room was dated but fine. The shower had one of those horrible curtains that sticks to you when it’s wet. I went up stairs to the wellbeing area and that looked lovely
Stayed 1 night in Jul 2025

8/10 Good

Mellanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

A comfortable hotel in the middle of Andorra la Vella, right by the Paris Bridge. There's not much to do or see in Andorra unless you like shopping or skiing.
Stayed 1 night in Mar 2025

8/10 Good

Julian Andres

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Very well located, misse an upgrade is necessary

A bit run-down with carpets that had not been vacuumed properly and we all ended up with allergies
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ricardo

Traveled with family
Liked: Staff & service, amenities
Nice property…. Old fashioned but nice and clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pet friendly hotel
Stayed 5 nights in Dec 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel

Lovely hotel, slightly old fashioned , helpfull staff, linked to Novatel next door, nice swimming pool and fitness centre,
Stayed 1 night in Nov 2024

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for Andorra. In house dining is next door at the Novotel, and funnily enough the bar there will only serve Beer and Wine before 8pm, which is a bit strange. The buffet style dinner was ok.
Stayed 1 night in Sep 2024

4/10 Poor

Gerard

Liked: Cleanliness, staff & service
The location was very good. Staff were pleasant. Unfortunately the air-conditioning in the room was poor. It was noisey and didn't cool the room sufficiently. I requested assistance from the staff at the reception, but to no avail. The bathroom was clean, but very small. My wife and I, were looking forward to our stay in the Mecure Andora. But our hotel experience spoiled our two day trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doron

Stayed 1 night in Jul 2024

8/10 Good

Megan

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an exceptional, well cared for clean hotel. It is close to downtown for bars , restaurants , and shopping.
Stayed 2 nights in Apr 2024

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Colin

Stayed 2 nights in Oct 2022

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