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GRAN HOTEL LAS FUENTES

4.0 star property

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Photo gallery for GRAN HOTEL LAS FUENTES

4 outdoor pools, open 10:00 AM to 6:00 PM, sun loungers
4 outdoor pools, open 10:00 AM to 6:00 PM, sun loungers
2 bars/lounges, swim-up bar, poolside bar
2 bars/lounges, swim-up bar, poolside bar
Minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avinguda de les Fonts 26, Alcala de Xivert, Castellón, 12579
  • Place, Cala Blanca
    ‪12 min walk‬
  • Place, Platja del Carregador
    ‪8 min drive‬
  • Place, Cala Mundina
    ‪11 min drive‬
  • Airport, Castellon de la Plana (CDT-Castellón Costa Azahar)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room, Terrace (1 adult)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Terrace (1 adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (2 adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Terrace (2 adults)

9.0 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (3 adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Terrace (3 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (4 adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Terrace (4 adults)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Terrace (2 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (2 adults + 2 children)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Terrace (2 adults + 2 children)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (3 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Terrace (3 adults + 1 child)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (1 adult)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (1 adult)

  • Sea view
  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (2 adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (2 adults)

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (3 adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (3 adults)

  • Sea view
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (4 adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (4 adults)

  • Sea view
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (2 adults + 1 child)

  • Sea view
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (2 adults + 2 children)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (2 adults + 2 children)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (3 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (3 adults + 1 child)

  • Sea view
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (1 adult)

Minibar, in-room safe, desk, blackout drapes

Premium Double Room, Terrace (1 adult)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (2 adults)

Minibar, in-room safe, desk, blackout drapes

Premium Double Room, Terrace (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (3 adults)

Minibar, in-room safe, desk, blackout drapes

Premium Double Room, Terrace (3 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (4 adults)

Minibar, in-room safe, desk, blackout drapes

Premium Double Room, Terrace (4 adults)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Premium Double Room, Terrace (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (2 adults + 2 children)

Minibar, in-room safe, desk, blackout drapes

Premium Double Room, Terrace (2 adults + 2 children)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (3 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Premium Double Room, Terrace (3 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (2 adults)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Terrace, Sea View (2 adults)

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (3 adults)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Terrace, Sea View (3 adults)

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (4 adults)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Terrace, Sea View (4 adults)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Terrace, Sea View (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (2 adults + 2 children)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Terrace, Sea View (2 adults + 2 children)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (3 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Terrace, Sea View (3 adults + 1 child)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Alcala de Xivert

Located in Alcossebre within a short walk of Cala Blanca, GRAN HOTEL LAS FUENTES is within a mile (2 km) of Platja del Carregador. This 207-room, 4-star hotel has 4 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Playa de Las Fuentes - 2 min walk - 0.1 miles
  • Cala Blanca - 12 min walk - 0.7 miles
  • Platja del Carregador - 8 min drive - 1.3 miles
  • Cala Mundina - 11 min drive - 1.1 miles
  • Marina d'Or - 33 min drive - 18.6 miles

Getting around

  • Alcalá de Chivert Station - 14 min drive
  • Castellon de la Plana (CDT-Castellón Costa Azahar) - 26 min drive

Restaurants

  • ‪El jardin - ‬19 min walk
  • ‪La Maya - ‬6 min drive
  • ‪Terraza Raconet Beach - ‬7 min walk
  • ‪Kebab King Done - ‬9 min walk
  • ‪Roca Del Moro - ‬10 min walk

About this property

GRAN HOTEL LAS FUENTES

Guests of GRAN HOTEL LAS FUENTES have access to a full-service spa, 4 outdoor pools, and a children's pool. If you drive, self parking is EUR 16 per day, or you can take advantage of the airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and LED TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bidets. Minibars, safes, and phones are also standard.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours at scheduled times and on request
  • Area shuttle (surcharge)
  • Self parking on site (EUR 16 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,982 square feet of conference space

Outdoors

  • Garden
  • In a regional park
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Lunch service is not available on December 31
This property enforces a dress code policy in the SPA.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 12 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 80.00 per person, per stay

The charges below are included in your overall room price:

    These are all of the charges provided to us by the property.

    Optional extras

    These fees and deposits will be charged at check-in, check-out, or the time of service.

    • Self parking fee: EUR 16 per day
    • An in-room safe is available for an additional fee
    • Crib (infant bed) fee: EUR 12 per day

    This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards and debit cards; cash is not accepted
    Safety features at this property include a fire extinguisher
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Check-in: 4:00 PM
    • Check-out: noon
    • Minimum check-in age: 18
    The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

    We should mention

    Details about charges, deposits, or other important information:

    • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
    • Charges for extra guests may apply and vary depending on the property's policy.
    • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
    • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
    • This property accepts credit cards and debit cards. Cash is not accepted. 
    • Onsite safety features include a fire extinguisher.

    Additional information about polices, regulations, and more:

    • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
    • Pool access available from 10:00 AM to 6:00 PM.
    • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
    • Registered guests are the only ones allowed in guestrooms.
    • No rollaway or extra beds are available.

    Property is also known as

    Gran Hotel Las Fuentes Alcala de Chivert
    Gran Las Fuentes
    Gran Las Fuentes Alcala de Chivert
    Gran Hotel Las Fuentes Alcala de Xivert
    Gran Las Fuentes Alcala de Xivert
    Gran Hotel Las Fuentes
    Gran Hotel Las Fuentes Hotel
    Gran Hotel Las Fuentes Alcala de Xivert
    Gran Hotel Las Fuentes de Fantasía Hoteles
    Gran Hotel Las Fuentes Hotel Alcala de Xivert

    Frequently asked questions

    Is a free cancellation option available at GRAN HOTEL LAS FUENTES?

    GRAN HOTEL LAS FUENTES offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

    How much does it cost to stay at GRAN HOTEL LAS FUENTES?

    As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at GRAN HOTEL LAS FUENTES on Jun 4, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    What is there to do near GRAN HOTEL LAS FUENTES?

    This hotel is situated in Alcossebre within a short 13-minute walk of Cala Blanca. You'll also find Romana Beach and Cala Mundina within a short drive.

    Will I be able to park at GRAN HOTEL LAS FUENTES?

    Yes, parking is offered for EUR 16 per day. Though parking is limited parking, wheelchair-accessible parking is also available.

    Is there a spa available at GRAN HOTEL LAS FUENTES?

    There is a full-service spa available for guests to enjoy and services include hot stone massages, hydrotherapy, and reflexology.

    Does GRAN HOTEL LAS FUENTES include a casino on the premises?

    No, GRAN HOTEL LAS FUENTES doesn't have a casino.

    Is there an indoor pool at GRAN HOTEL LAS FUENTES?

    No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 10:00 AM and 6:00 PM.

    What amenities will couples enjoy at GRAN HOTEL LAS FUENTES?

    This beachfront hotel offers plenty of amenities for couples including a restaurant, 4 outdoor pools, and a swim-up bar.

    Does GRAN HOTEL LAS FUENTES have a hot tub?

    No, but guests can enjoy a steam room at this hotel.

    Does GRAN HOTEL LAS FUENTES have a restaurant with a breakfast menu?

    Yes, GRAN HOTEL LAS FUENTES serves free buffet breakfast at Restaurante Buffet each morning.

    Does GRAN HOTEL LAS FUENTES allow pets to stay free of charge?

    No, pets aren't allowed at GRAN HOTEL LAS FUENTES.

    Does GRAN HOTEL LAS FUENTES have connecting rooms available?

    No, there aren't connecting guestrooms at this hotel.

    Where is the closest airport to GRAN HOTEL LAS FUENTES?

    The closest major airport to GRAN HOTEL LAS FUENTES is Castellon de la Plana (CDT-Castellón Costa Azahar), which is 16.2 mi away (26 minutes by car).

    Can I book a room with a balcony at GRAN HOTEL LAS FUENTES?

    Yes, some guestrooms at GRAN HOTEL LAS FUENTES offer a balcony and may feature sea views.

    Does GRAN HOTEL LAS FUENTES have a wedding venue?

    There are wedding services available at GRAN HOTEL LAS FUENTES if that's in your vacation plans.

    GRAN HOTEL LAS FUENTES Reviews

    Reviews

    8.2

    Very Good

    Rating 10 - Excellent. 50 out of 118 reviews
    Rating 8 - Good. 40 out of 118 reviews
    Rating 6 - Okay. 15 out of 118 reviews
    Rating 4 - Poor. 11 out of 118 reviews
    Rating 2 - Terrible. 2 out of 118 reviews

    8.4/10

    Cleanliness

    8.2/10

    Staff & service

    8.4/10

    Amenities

    8.4/10

    Property conditions & facilities

    Reviews

    Verified

    10/10 Excellent

    justin

    Liked: Cleanliness, staff & service, property conditions & facilities
    Lovely hotel, so close to the beach and boardwalk, will definitely return
    Stayed 3 nights in Sep 2024
    Verified

    10/10 Excellent

    Clifford

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The paseo walk to the designer lighthouse is a good way to walk off a generous buffet breakfast (didn’t take the Cava but it was there in plenty).
    Stayed 1 night in Oct 2025
    Verified

    8/10 Good

    Brigitte

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Perfect location, by the beach and not far from restaurants and shops. I would happily stay there again.
    Stayed 5 nights in Oct 2023
    Verified

    10/10 Excellent

    Emma

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Another great stay

    Third time we have travelled here from England and would recommmend again. Fantastic location.
    Stayed 5 nights in Oct 2024
    Verified

    10/10 Excellent

    Richard

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Beach side hotel

    Lovely hotel, amazing staff and a brilliant location. Will go again.
    Stayed 7 nights in May 2024
    Verified

    4/10 Poor

    PASCAL

    Liked: Property conditions & facilities
    Disliked: Staff & service
    Staff not helping, no parking, room not available
    Stayed 1 night in Aug 2025
    Verified

    10/10 Excellent

    Marion

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Fantastic

    Fantastic hotel for families. Staff were so attentive. Rooms are spacious and clean. Great location as located by the beach and walking distance to restaurants.
    Stayed 9 nights in Aug 2022
    Verified

    10/10 Excellent

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great!

    Modern 4* in lovely location, everything spot on for us. Of course the photos on the listing are clever, the gym and pool are much smaller irl; but still all good. Local town is lovely too, plenty of nice restaurants and a market came on Tuesday.
    Stayed 4 nights in Sep 2024
    Verified

    4/10 Poor

    Leigh

    Disliked: Amenities, property conditions & facilities
    The food was awful, room basic, and no coffee, water or anything. Not 4 star.
    Stayed 2 nights in Jun 2025
    Verified

    8/10 Good

    Manuela

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Nice views, right at beach, safe place to park, pool rather crowded (many families) and also quite loud until midnight (children programs till ten and evening shows till midnight), but from then very quiet. Also very quiet between 2 and 4 pm. Great choice of fresh fruit at breakfast, the rest ok.
    Stayed 2 nights in May 2024
    Verified

    4/10 Poor

    John

    Liked: Property conditions & facilities

    Not great!!

    Poor check in , very slow, unexpected parking charge!!!! No water in room, asked reception, never arrived!!! , check out , only one person on reception on a Saturday morning????
    Stayed 1 night in Oct 2024
    Verified

    8/10 Good

    Pablo

    Liked: Cleanliness, property conditions & facilities, room comfort

    Amazing, if you don't care about staff and food

    The hotel had a great atmosphere and it is pretty. Staff is not well trained and food is bearable. reception: we had a terrible experience. Check-in was delayed. Staff was unfriendly. Didn't give clear instructions for spa and pool area. We kept asking about towels and they didn't have a clear answer. Turns out, you need to rent the towels, but they also did not say where or showed us the towels. We got a welcome drink for each person and when we order it, we had order all four together; it was non-alcoholic welcome drinks only; and there was only one option of drink, which was a mix of sugar syrups. If they are not welcoming drinks, just don't give it to people. spa: Disappointing. It is paid to get in, even though it does not say in hotels.com and it is hidden in their website. It is only for 40m. Towels are not included. Spa was cold, and it is not a cozy spa. main restaurant: Food was ok. You can always find something to eat, but far from good. Low end disney/cruise buffet. pool bar: Food was really good at the bar (paid sandwiches). Service was not so good, but ok. kidsclub: staff is great. timings are ok (could be longer). facilities are nice. pool area: really nice, taken care of It was early May, so not too busy, which was very nice. location: amazing; can walk to the beach, can walk to restaurants (10m for better options), and even to the center (a bit further).
    Stayed 2 nights in May 2024
    Verified

    10/10 Excellent

    Jorge

    Liked: Staff & service, amenities, property conditions & facilities
    Colchón demasiado blando y algo de falta de opción izar en limpieza, lo demás perfecto, para repetir.
    Stayed 1 night in Oct 2025
    Verified

    8/10 Good

    Juan carlos

    Liked: Cleanliness, staff & service, amenities
    Disliked: Property conditions & facilities
    Limpieza y horarios de piscina y alrededores fatal
    Stayed 4 nights in Aug 2025
    Verified

    8/10 Good

    Jose Antonio

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Muy agusto la instancia
    Stayed 2 nights in Aug 2025
    Verified

    10/10 Excellent

    Victor

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Muito boa agradecemos
    Stayed 1 night in Jul 2025
    Verified

    8/10 Good

    Emmanuel

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Pas mal
    Stayed 4 nights in Jul 2025
    Verified

    4/10 Poor

    Pascual

    Liked: Cleanliness
    Disliked: Amenities
    Falta de plazas de parking
    Stayed 1 night in Jul 2025
    Verified

    10/10 Excellent

    Jose Antonio

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    El personal muy agradable!!! Excelente!!!
    Stayed 1 night in Jul 2025
    Verified

    10/10 Excellent

    David

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Hotel espectacular, el servido muy buenos y amables en todo momento, la única pega son las camas que a la hora de dormir si eres de moverte un poco suenan mucho y te hace desvelar cada 2 por 3, son muy cómodas para dormir pero sin moverte.. por lo demás genial! Intentaremos volver a repetir nos gustó mucho las piscinas!.
    Stayed 2 nights in Jun 2025
    Verified

    8/10 Good

    Clara

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Tutto ok! Peccato che dove si mangia sembra una grande sala senza “pesonalità ” tavoli senza tovaglia e nessuna decorazione!
    Stayed 7 nights in May 2025
    Verified

    6/10 Okay

    Verified traveler

    Frais cachés

    Mauvaise surprise lors de cette réservation via hotels.Com. Nous avions réservé pour 2 adultes, 1 enfant et 1 bébé. Un fois arrivé à l'hôtel, le bébé n'avait pas été pris en compte et il nous a été demandé un supplément pour le nourrisson. Ce sont clairement des frais cachés et ceci est inacceptable
    Stayed 1 night in May 2025
    Verified

    6/10 Okay

    Fco Javier

    Disliked: Staff & service
    Mi marido hizo pago en metálico y en ese momento no nos diet ninguna factura,al día siguiente cuando dejábamos el hotel nos vuelven a reclamar el pago,los dos recepcionistas que nos hicieron el cheking
    Stayed 2 nights in Apr 2025
    Verified

    4/10 Poor

    Verified traveler

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Experiencia muy negativa

    El hotel no está en absoluto a la altura de categoría de 4 estrellas. Colas en recepcion a todas horas, cola para el desayuno, comedor con el aire cargadisimo, decoracion estilo industrial, aislamiento sonoro insuficiente en la habitacion
    Stayed 2 nights in Apr 2025
    Verified

    10/10 Excellent

    Carme

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Mini vacaciones ideales.

    Hemos estado 5 días y la estancia ha sido magnifica. El personal muy amable. La animación para los niños está bien. La comida es variada y abundante y no es muy repetitiva.
    Stayed 4 nights in Apr 2025

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