A resort with great potential. Bad: ac did not work, blood on pullout couch, restaurant is closed half the week, spa services next to none, no help with obtaining even a simple blanket at nighttime, they charge for water and shut off cool water dispenser after breakfast and say you have to pay, charge you 5 euro to replace your towel after spa or swimming. Good: the friendliest night staff guy! A dream of a place with picture perfect mountain view, old town feel, great local restaurants, hiking is amazing a cable car is there, rolling waters, i felt safe. Nice pool.
This place could be a 5 star resort if the staff was more dedicated, the spa had more services, and if it wasn't so sparsely staffed and they didnt charge for basic human needs. Food was ok, but on the fastfood side of a menu for the hot food.
