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Hotel Lu

2.0 star property

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Photo gallery for Hotel Lu

Exterior
Exterior
Basic Double Room | WiFi, bed sheets
Club Room | Bathroom
Sundeck

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Manuel Gómez Morín Magallanes, Acapulco, GRO, 39670
  • Place, Parque Papagayo
    ‪1 min walk‬
  • Place, Papagayo Beach
    ‪5 min walk‬
  • Place, Condesa Beach
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Basic Room

Basic Room | WiFi, bed sheets

Basic Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | WiFi, bed sheets

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Comfort Room

Comfort Room | WiFi, bed sheets

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free wired internet

About the neighborhood

Acapulco

Located in Costera Acapulco, Hotel Lu is adjacent to Parque Papagayo and within a 10-minute walk of other popular attractions like Papagayo Beach. This 25-room hotel welcomes guests with conveniences like an indoor pool, free self parking, and a 24-hour front desk.

What's nearby

  • Parque Papagayo - 1 min walk - 0.1 miles
  • Galerías Acapulco - 2 min walk - 0.1 miles
  • Papagayo Beach - 5 min walk - 0.3 miles
  • Condesa Beach - 10 min walk - 0.6 miles
  • Diana the Huntress - 19 min walk - 1.0 mile

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 34 min drive

Restaurants

  • ‪Vips - ‬4 min walk
  • ‪Snack Bar Hotel Ritz - ‬5 min walk
  • ‪Wasabi Sushi Acapulco - ‬4 min walk
  • ‪Rosmar - ‬1 min walk
  • ‪El Portón - ‬3 min walk

About this property

Hotel Lu

Guests of Hotel Lu enjoy an indoor pool, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Guests can stay connected with free wired internet. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool.

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Las Torres Gemelas Acapulco
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  • Pool
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  • Free WiFi
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7.8 out of 10, Good, 1,030 reviews
$48 nightly
The price is $59
Jun 23 - Jun 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Lu Hotel
Hotel Lu Acapulco
Hotel Lu Hotel Acapulco

Frequently asked questions

Is a free cancellation option available at Hotel Lu?

Hotel Lu provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do near Hotel Lu?

This hotel is situated in Costera Acapulco within a short 7-minute walk of Papagayo Beach and also 12 minutes on foot from Condesa Beach. You'll also find Parque Papagayo and Galerías Acapulco less than a mile away.

Is there parking available at Hotel Lu?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Lu include a casino?

No, Hotel Lu doesn't have a casino.

Will I find an indoor pool at Hotel Lu?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Hotel Lu?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a 24-hour front desk.

Are there hot tubs at Hotel Lu?

No, there isn't a spa tub at this hotel.

Does Hotel Lu feature a restaurant that includes a breakfast menu?

No, Hotel Lu doesn't have a restaurant that serves breakfast.

Will Hotel Lu allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Lu.

Are there connecting rooms at Hotel Lu?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Lu?

The closest major airport to Hotel Lu is General Juan N. Alvarez Intl. Airport (ACA), which is 12.7 mi away (34 minutes by car).

Are there rooms with balconies at Hotel Lu?

No, there aren't any guestrooms with balconies at Hotel Lu.

Hotel Lu Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 12 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
this hotel is amazing if your looking for a non-exclusive hotel comes with 2 pools one on main floor and other on the roof with an amazing view it was a bit old but that’s honestly it the staff was amazing will come back here when I visit Acapulco again
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son pequeñas, sin atención al detalle, sin papel sanitario y toallas sucias
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está sobre la avenida y ayuda a fácil acceso
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable, cerca de la playa y de la terminal de autobuses. El personal es muy amable.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sorprendió que a pesar que no es un hotel de lujo las recepcionistas se portaran TAN amables y resolutivas! Tuve un problema con mi reservación y lo resolvieron dándome una habitación de mayor categoría.. el hotel no es lujoso pero la habitación estaba muy limpia y bien arreglada !! Excelente hotel !!!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service

Falto agua caliente

No había agua caliente, pero si tiene una bonita terraza
Stayed 3 nights in Dec 2022
Verified

8/10 Good

Xochitl

Liked: Staff & service
Me gusta que es un Ambiente familia, pero me encanta su terraza aunque si me gustara que pudiera ver deportes en esa tv que nunca prenden
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

karina

Disliked: Cleanliness, amenities, property conditions & facilities
Esta demasiado descuidado habitacion demasido pequeña no hay donde poner tus cosas personales solo tiene un cama en un espacio demasiado reducido hay hormigas no hubo agua caliente la tv no se veia
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Yoss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene buena ubicación cruzando la calle se encuentra la playa(muy bueno ya que si se te olvida algo o te urge regresar al hotel puedes ir y no te tardas)en la esquina se encuentra un Oxxo, enfrente se encuentra el parque papagayo y se encuentran fondas desde $60 pesos el desayuno y comidas y caminando un poco más hay bares restaurantes y restaurantes de comida rápida El hotel está muy bien su alberca de la terraza está muy bonita y techada puedes estar ahí con unos snacks la habitación que me toco le funcionaba todo tv(muy buena imagen no tiene tantos canales pero esta bien) aire acondicionado, baño la cama estaba un poco deteriorada pero no es la gran cosa si te lo recomiendo si no eres tan exigente y si vas a Acapulco y no tienes carro que mejor por qué todos encruentras a poca distacia
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tengo ningún comentario malo al respecto todo fue de mi entera satisfacción, mil gracias. Al contrario tengo pensado regresar .
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la recepción son muy amables , una estancia tranquila la verdad yo solo lo usé para dormir mi viene fue más familiar en cuanto a citas médicas algo económico y accesible Increíble verme en la mañana
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable cuentan con guarda equipaje. La única observación es el Jacuzzi debería tener calefacción.
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

luis raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien en general

Muy limpio y comodo
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Irosbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo

Stayed 1 night in Aug 2025
Verified

6/10 Okay

Kenia Janet

Stayed 1 night in Jul 2025
Verified

4/10 Poor

Vital

Stayed 4 nights in Feb 2023
Verified

6/10 Okay

Alhy

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Maria del Carmen

Stayed 1 night in Sep 2022
Verified

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

David

Stayed 1 night in Nov 2021

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