Mercure Hotel Aachen Europaplatz

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Photo gallery for Mercure Hotel Aachen Europaplatz

A modern building entrance with glass doors, a sign for 'Mercure', and a sign for 'Kleingarten'.
Meeting facility
Seasonal outdoor pool, sun loungers
A modern hotel lobby with a reception desk, seating area, and decorative plants.
Privilege, Double Room, 1 Double Bed | Hypo-allergenic bedding available, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Joseph-von-Goerres-Str. 21, Aachen, NRW, 52068
  • Place, Carolus Thermen Bad Aachen
    ‪13 min walk‬
  • Place, RWTH Aachen University
    ‪4 min drive‬
  • Place, Aachen Cathedral
    ‪4 min drive‬
  • Airport, Liege (LGG)
    ‪51 min drive‬

Room options

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Privilege, Double Room, 1 Double Bed

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(11 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Aachen

Located in Aachen-Mitte within a short walk of Carolus Thermen Bad Aachen, Mercure Hotel Aachen Europaplatz is within 2 miles (3 km) of other popular sights such as RWTH Aachen University. This 3.5-star hotel has 119 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Ludwig Forum - 6 min walk - 0.4 miles
  • Carolus Thermen Bad Aachen - 13 min walk - 0.7 miles
  • RWTH Aachen University - 4 min drive - 1.9 miles
  • Aachen Cathedral - 4 min drive - 1.3 miles
  • Aachen Town Hall - 4 min drive - 1.5 miles

Getting around

  • Eurogress Aachen Bus Stop - 19 min walk
  • Cologne - Bonn Airport (CGN) - 58 min drive

Restaurants

  • ‪Öz Gaziantep Restaurant - ‬16 min walk
  • ‪Mangal - ‬16 min walk
  • ‪Taverne-Grill Alexander - ‬14 min walk
  • ‪Cafe Soleil - ‬19 min walk
  • ‪Berlin Grill - ‬15 min walk

About this property

Mercure Hotel Aachen Europaplatz

Mercure Hotel Aachen Europaplatz features free WiFi in public areas, meeting rooms, and conference space. Self parking is available for EUR 15 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • AIXcellence
  • Mephisto

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4,133 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 28 to January 11:
  • One of the dining venues
  • Bar/Lounge
The property is closed: Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 17.50 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 17.50 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some wind and solar energy
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
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  • This property uses wind and solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aachen Europaplatz
Aachen Mercure Hotel Europaplatz
Europaplatz
Europaplatz Aachen
Mercure Aachen Europaplatz
Mercure Europaplatz
Mercure Hotel Aachen Europaplatz
Mercure Hotel Europaplatz
Mercure Hotel Europaplatz Aachen
Accor Aachen Europaplatz
Mercure Aachen Europaplatz
Mercure Hotel Aachen Europaplatz Hotel
Mercure Hotel Aachen Europaplatz Aachen
Mercure Hotel Aachen Europaplatz Hotel Aachen

Frequently asked questions

Are free cancellation options available at Mercure Hotel Aachen Europaplatz?

Mercure Hotel Aachen Europaplatz provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Hotel Aachen Europaplatz?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen Europaplatz on Aug 9, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Mercure Hotel Aachen Europaplatz?

This hotel is situated in Aachen-Mitte within a short 13-minute walk of Carolus Thermen Bad Aachen and also 7 minutes on foot from Ludwig Forum. You'll also find Eurogress Aachen and Suermondt Ludwig Museum less than a mile away.

Will I be able to park at Mercure Hotel Aachen Europaplatz?

Yes, parking is offered for EUR 15 per night with in/out privileges. RV/bus/truck parking and bicycle parking are also available.

Does Mercure Hotel Aachen Europaplatz feature a casino on the premises?

No, Mercure Hotel Aachen Europaplatz doesn't have a casino.

Is there an indoor pool at Mercure Hotel Aachen Europaplatz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Mercure Hotel Aachen Europaplatz a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, couples/private dining, and a bar/lounge.

Does Mercure Hotel Aachen Europaplatz have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Hotel Aachen Europaplatz have a restaurant with a breakfast menu?

Yes, Mercure Hotel Aachen Europaplatz serves buffet breakfast for a surcharge each morning at AIXcellence.

Does Mercure Hotel Aachen Europaplatz allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Hotel Aachen Europaplatz for a fee of EUR 17.50 per pet, per day. The property also provides food and water bowls.

Does Mercure Hotel Aachen Europaplatz have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Mercure Hotel Aachen Europaplatz?

The closest major airport to Mercure Hotel Aachen Europaplatz is Maastricht (MST-Maastricht - Aachen), which is about 17.5 mi away. Another top airport is Liege (LGG), which is around 29.9 mi away.

Can I book a room with a balcony at Mercure Hotel Aachen Europaplatz?

No, there aren't any guestrooms with balconies at Mercure Hotel Aachen Europaplatz.

Mercure Hotel Aachen Europaplatz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 305 out of 757 reviews
Rating 8 - Good. 323 out of 757 reviews
Rating 6 - Okay. 85 out of 757 reviews
Rating 4 - Poor. 28 out of 757 reviews
Rating 2 - Terrible. 16 out of 757 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Nice hotel. Room quiet and comfortable. Mini bar well stocked. Breakfast great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Heiko

Liked: Cleanliness
Nice stay
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean and comfortable rooms.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, amenities
Nice place to be, good food services, room always cleaning....
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean rooms, nice personnel.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, fine breakfast facilities, near to the city center.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Enjoyed the pool and bar area. Staff was very friendly, as well. Comfortable and clean rooms.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Yaneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel very good parkingfacilities
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Sergii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel.
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE PLACE TO STAY NEARR AACHEN CENTER

We had a nice stay, appreciated the quiet location of our room, the friendly and prompt service and the whole vibe of the place.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Olatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my area of visit
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Location is convenient
Stayed 1 night in May 2024
Verified

10/10 Excellent

KYRIAKOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean rooms

Clean rooms nice and friendly staff
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Vania

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is ok for a few days in Aachen. Nice garden and swimming pool.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good for short stay over

I really liked the offer with the drinks and food free of charge in the room. Also it was nice and silent. The pool unfortunatley was too cold at that time.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure Hotel was lovely, the Rooms are immaculate and the Staff faultless. The booking in and booking out was very quick and professional.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was good. Just a bit tight for space
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service with 24/7 front desk. Nice and clean rooms
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a pool

The pool and the playground was very great for our 1,5 year old daughter. We had a great time!
Stayed 1 night in Jul 2022
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like the location and hotel, but were disappointed that the restaurant was closed on Sunday.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Imanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Have stayed here for many years always good.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and bathroom
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2-day stay near family

Modern, comfortable, quiet. Great location, friendly staff, nice bar & lounge, easy parking. Highly recommend.
Stayed 2 nights in Feb 2024