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Resort La Ginabelle

Property class: 4.5

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Photo gallery for Resort La Ginabelle

A modern building with large glass windows and a heated outdoor pool area.
A modern hotel room with a sofa, a chair, a round table, and a bed. The room has large windows with a mountain view.
A modern bar area with a curved counter, bar stools, and a variety of bottles. There are seating areas with chairs and tables, and a ceiling with a unique light fixture.
A modern hotel room with a unique ceiling design, a large bed, a sitting area, and a separate sleeping area.
A modern breakfast buffet with wicker baskets of bread and pastries, wooden counters, and a clean, spacious layout.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym
  • Bar

Explore the area

View in a map
Vispastrasse 52, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Sunnegga Ski Resort
    ‪2 min walk‬
  • Place, Zermatt–Sunnegga Funicular Gondola
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Comfort Single Room

A hotel room with a bed, a desk with a television, a chair, and a small table with a vase of flowers.

Comfort Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Double Room

A modern hotel room with a large bed, a desk, a chair, and a round table with fruit.

Comfort Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Partial Matterhorn View

A modern hotel room with a large bed, a small desk, a chair, and a round table with fruit.

Standard Double Room with Partial Matterhorn View

10.0 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium double room with Matterhorn View

A hotel room with a large bed, a sofa, a desk with fruit, and a chair.

Premium double room with Matterhorn View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

A modern hotel room with a large bed, a desk, a chair, a round table with fruit, and a TV on the wall.

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment with Matterhorn View

A hotel room with a bed, a desk, a chair, a sofa, and a TV.

Superior Apartment with Matterhorn View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 517 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Sofa Beds

View all photos for Premium Apartment with Matterhorn View

A modern hotel room with a wooden accent wall, a dining area, a sofa, a blue armchair, and a large window with curtains.

Premium Apartment with Matterhorn View

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

A hotel room with a bed, a television on a stand, a chair, a small round table, and a large window with curtains.

Deluxe Double Room

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Zermatt

Resort La Ginabelle places you next to Zermatt-Matterhorn Ski Paradise and within a 5-minute walk of Zermatt–Sunnegga Funicular Gondola. This 4.5-star hotel has 66 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Sunnegga Ski Resort - 2 min walk - 0.1 miles
  • Zermatt–Sunnegga Funicular Gondola - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 5 min walk - 0.3 miles
  • Tour Monte Rosa - 5 min walk - 0.3 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Sion (SIR) - 78 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Manud - ‬7 min walk
  • ‪Harry's Ski Bar - ‬6 min walk
  • ‪Snowboat - ‬4 min walk

About this property

Resort La Ginabelle

At Resort La Ginabelle, guests enjoy a full-service spa, an outdoor pool, and a gym. Transportation is made easy with a train station shuttle. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and an arcade/game room.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, sitting areas, and minibars.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up and drop-off shuttle (surcharge) from 7:30 AM to 8:00 PM
  • Train station shuttle on request

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 buildings
  • 5 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individually furnished
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle
Resort La Ginabelle Hotel
Resort La Ginabelle Zermatt
Resort La Ginabelle Hotel Zermatt

Frequently asked questions

What's there to do around Resort La Ginabelle?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular Gondola, and within a short walk of Matterhorn Museum. You'll also find Sunnegga Ski Resort and Zermatt - Furi Ski Lift less than a mile away.

How much does it cost to stay at Resort La Ginabelle?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Resort La Ginabelle on Dec 1, 2026 start from $416, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Resort La Ginabelle?

No, this hotel doesn't offer parking.

Is there a spa at Resort La Ginabelle?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, massages, and mani/pedis.

Does Resort La Ginabelle have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a full-service spa at this hotel.

Does Resort La Ginabelle feature a casino on the premises?

No, Resort La Ginabelle doesn't have a casino.

Will I find an indoor pool at Resort La Ginabelle?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Resort La Ginabelle a good place to stay for couples?

This riverfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a full-service spa.

Are there hot tubs at Resort La Ginabelle?

No, but guests can enjoy a sauna at this hotel.

Does Resort La Ginabelle have a restaurant with a breakfast menu?

No, Resort La Ginabelle doesn't have a restaurant that serves breakfast.

Will Resort La Ginabelle allow pets to stay free of charge?

No, pets aren't allowed at Resort La Ginabelle.

Are there connecting rooms at Resort La Ginabelle?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Resort La Ginabelle?

The closest major airport to Resort La Ginabelle is Sion (SIR), which is about 24.1 mi away.

Can I book a room with a balcony at Resort La Ginabelle?

Yes, every guestroom at Resort La Ginabelle comes with a balcony and some offer river and mountain views.

Resort La Ginabelle Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 208 out of 263 reviews
Rating 8 - Good. 42 out of 263 reviews
Rating 6 - Okay. 8 out of 263 reviews
Rating 4 - Poor. 4 out of 263 reviews
Rating 2 - Terrible. 1 out of 263 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a wonderful view of the Matterhorn mountain. Loved my stay there. Would stay there again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience good staffs, clean, modern & excellent good foods
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was very friendly, great breakfast and amenities. Pool open all year which is a plus.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very quaint. Breakfast was excellent. Frustrating that the resort is advertised as “family friendly” however the majority of pools are closed to kids after 4 PM.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was extremely well presented, breakfast choice excellent.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious rooms, nice staff, and located in a great spot within Zermatt
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible amenities. The spa and pool were epic. I would stay here again. My only quip is that there are no full length mirrors anywhere in your room!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty Close to train station and main shopping dining area. Breakfast was outstanding and waitstaff were great. Dinner was also delicious. Spa/pool fantastic. We got a large 2 king 2 bath room with a nice view which was great having our teenagers with us, but one of the beds was in the living area so it wouldn’t be ideal for 2 couples.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was going to be excellent. It was much better than that.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did nice job keeping room and all areas clean
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid, comfortable well located

Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view great location, beautiful room
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place

Fantastic hotel, pool was very warm & clean
Matterhorn in background
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Resort La Ginabelle was absolutely amazing! Great location, wonderful staff, clean rooms and common areas, and one of the best breakfasts I've ever had included with a stay. They even put out table with great treats in the lounge every day for those who return from skiing. Even the ski room, lockers, and spa area was a perfect 10. I will definitely stay here again if I ever come back to Zermatt.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands down one of the best hotels we’ve stayed at. The breakfast buffet is epic and the spa is very well appointed with multiple pools and sauna options. Our room was also impressive with modern and comfortable amenities capped off by a view of the Matterhorn!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Amenities
This hotel is top notch in all aspects. Staff is awesome, helpful and friendly. Spa is off the charts wonderful. Location is close to the train station and a short walk to the heart of town. I can’t recommend this hotel enough.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent visit in Zermatt

Very friendly staff and they have a free shuttle for train station transport. Also very kid friendly
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
very nice room, swimming pools and breakfast. we do enjoy it a lot ; )
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great view of the Mattehorn mountain, specially at sun rise. Very friendly staff. Good location. Everything was spot on.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutly recommend this property to anyone looking to blown away by an exceptional resort. We went to plenty of bars around Zermatt, and the best creative cocktails to be had are at La Ginabelle.
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would definitely stay here again. We had a 2 bed 2 bath apartment which was perfect for our family of 4. Close to the lift and shopping and dinning options.
Stayed 4 nights in Jan 2024