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Hotel Sarazena

3.0 star property

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Photo gallery for Hotel Sarazena

Exterior
Reception
Lobby
Single Room | In-room safe, desk, soundproofing, free WiFi
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Bahnhofplatz, 14, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪8 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, soundproofing, free WiFi

Twin Room

10.0 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | In-room safe, desk, soundproofing, free WiFi

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Zermatt

Hotel Sarazena places you next to Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. The 21 rooms at this 3-star hotel include sitting areas, electric kettles, and flat-screen TVs.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 2 min walk - 0.1 miles
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.3 miles
  • Zermatt - Furi - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 16 min walk - 0.9 miles

Getting around

  • Zermatt Station - 1 min walk
  • Sion (SIR) - 105 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Schweizerhof Kitchen - ‬2 min walk

About this property

Hotel Sarazena

Hotel Sarazena features free WiFi in public areas and a garden. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Sitting areas, electric kettles, and hair dryers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Bar
9.8 out of 10, Exceptional, 221 reviews
$290 nightly
The price is $311
Jun 24 - Jun 25
Total with taxes and fees
Alpenlodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-9:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

What's there to see within easy reach of Hotel Sarazena?

Located steps from Zermatt-Matterhorn Ski Paradise, this hotel is in Zermatt, and within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt - Furi. You'll also find Zermatt-Furi Gondola and Matterhorn Museum less than a mile away.

How much does it cost to stay at Hotel Sarazena?

As of Jun 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Sarazena on Jun 17, 2026 start from $292, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Sarazena?

No, there isn't parking at this hotel.

Does Hotel Sarazena include a casino?

No, Hotel Sarazena doesn't have a casino.

Is there an indoor pool at Hotel Sarazena?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Sarazena?

Couples staying at this hotel will appreciate amenities like a free daily breakfast and a garden plus some guestrooms include bathrobes.

Does Hotel Sarazena have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Sarazena have a restaurant with a breakfast menu?

Hotel Sarazena offers free buffet breakfast each morning though there is no restaurant.

Does Hotel Sarazena allow pets to stay free of charge?

No, pets aren't allowed at Hotel Sarazena.

Does Hotel Sarazena have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Sarazena?

The closest major airport to Hotel Sarazena is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies at Hotel Sarazena?

No, there aren't any guestrooms with balconies at Hotel Sarazena.

Hotel Sarazena Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 64 out of 73 reviews
Rating 8 - Good. 7 out of 73 reviews
Rating 6 - Okay. 2 out of 73 reviews
Rating 4 - Poor. 0 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay! Nice clean rooms, friendly staff, good breakfast, and close to the train (without the noise).
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Ellie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing. Loved this hotel, great location and super clean
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jamison

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing staff, breakfast buffet was excellent, very short walk from the train station, which is ideal since taxi fares are super expensive in Zermatt. Updated facilities, highly recommend. Great value!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Amenities
The staff were all amazing and went out of thier way to take great care of us. Loved our stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Rise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned, clean, beautiful hotel.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ding

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Breakfast was delicious and location was perfect. Highly recommend staying.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional. Perfect location, big comfortable rooms, everything clean, good breakfast. Enjoyed our stay.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a short walk from the SBB train station. It is also next to the Gornergrat Railway station. Room are large and beds are comfortable.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We were warmly welcomed by Diana. The room was comfortable and spacious. It had a view of the Matterhorn! It is conveniently located next to the train station and other sights.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Dayamee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the train station. Area walkable and safe. Rooms were clean and cozy and I even had a view of the Matterhorn from my balcony. Staff very friendly and helpful. Breakfast was excellent!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zuhaib

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and staff were welcoming
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Atchara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, big room and convenient
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with great location

Awesome place to stay right in the heart of everything. 10/10 would recommend.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely small hotel very close to the railway station. Felt very safe in Zermatt. Hotel had luxurious bedding and a satisfying breakfast. Would certainly return if ever in Zermatt again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely receptionist, good sized room for a single
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and I loved that they had hard woods floor throughout. Right next to the train station and very convenient. Helpful staff.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, Highly Recommended

We had a fantastic 3 day stay at this lovely hotel, rooms spacious and clean, big comfy bed, tasty breakfast, close to town and both railway stations. We were getting the 1st Glacier Express that morning, and they kindly did an early breakfast sitting. Would highly recommend
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not far from the train station. The hotel staff is friendly and very helpful. I would stay here again.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and caring. We enjoyed our stay very much. Our breakfast ladies were exceptional. Thank you!!
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Very close to the train
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

PK (PHIL)

Liked: Cleanliness, amenities, property conditions & facilities
Nice staffs Clean and simple room - looks like just newly renovated. Great location Great balcony with a view (small) of the Matterhorn. I’m
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice the last day we left early they prepared breakfast sandwiches for us because we couldn’t make it normal breakfast time.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Only minor thing was that the room was next to a train station, and every half hour we heard the train come in. But it seemed to stop from midnight to 5am or so. Staff was great, room was nice, breakfast was good. Location right in town and easy access to the train.
Stayed 2 nights in Aug 2025