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Hotel Helvetia

3.0 star property

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Photo gallery for Hotel Helvetia

Free daily buffet breakfast
Balcony
Property entrance
Property entrance
Family Suite | Living room | Flat-screen TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Bahnhofstrasse 72, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬

Room options

View all photos for Single Room

Single Room | In-room safe, blackout drapes, free WiFi, bed sheets

Single Room

7.6 out of 10
Good
(10 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Twin Room

Economy Twin Room | In-room safe, blackout drapes, free WiFi, bed sheets

Economy Twin Room

7.2 out of 10
Good
(18 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Double Room

  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Family Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds
  • Free WiFi

About the neighborhood

Zermatt

Located in Zermatt City Centre, Hotel Helvetia is within a 10-minute walk of popular sights such as Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola. This 14-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 1 min walk - 0.1 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • St. Mauritius Church - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪Whymper-Stube - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk

About this property

Hotel Helvetia

Hotel Helvetia features free WiFi in public areas and an ATM. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. This ski hotel also has a gift shop.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Electric kettles, hair dryers, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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$208 nightly
The price is $226
May 26 - May 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Helvetia

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 16

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10:30 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Helvetia Zermatt

Hotel Helvetia Zermatt

Hotel Helvetia Hotel

Hotel Helvetia Zermatt

Hotel Helvetia Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Hotel Helvetia?

Hotel Helvetia provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Helvetia?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Helvetia on Jun 7, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Helvetia?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Zermatt-Furi Gondola and Furi - Riffelberg less than a mile away.

Is parking available on site at Hotel Helvetia?

No, this hotel doesn't offer parking.

Does Hotel Helvetia have a casino at the property?

No, Hotel Helvetia doesn't have a casino.

Is there an indoor pool at Hotel Helvetia?

No, there is no indoor pool at this hotel.

Is Hotel Helvetia a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and ski lessons.

Does Hotel Helvetia have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Helvetia have a restaurant with a breakfast menu?

Yes, Hotel Helvetia serves free buffet breakfast at Restaurant Helvetia each morning.

Will Hotel Helvetia allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Helvetia.

Does Hotel Helvetia have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Helvetia?

The closest major airport to Hotel Helvetia is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at Hotel Helvetia?

No, you won't find guestrooms with balconies at Hotel Helvetia.

Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 172 out of 796 reviews
Rating 8 - Good. 307 out of 796 reviews
Rating 6 - Okay. 196 out of 796 reviews
Rating 4 - Poor. 73 out of 796 reviews
Rating 2 - Terrible. 48 out of 796 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Darko

Stayed 1 night in Feb 2026

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room (3) was clean albeit small, but it was warm, had a balcony and was great for the night. The sound from above was noticeable, no acoustic insulation was evident. The maintenance wasn't great, the basin was cracked but these are minor issues, noise from outside was heard around 02:00 but this is due to the excelled location of the hotel, it's perfect for the town nightlife. I'd stay there again, self check-in was easy, there was nobody around, check out was just as easy...
View from balcony
Stayed 1 night in Feb 2026

6/10 Okay

Matthew

Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The old style was authentic and the spa bath a bonus, plus the view was great.
Stayed 1 night in Jan 2026

6/10 Okay

Rory

Liked: Staff & service
Disliked: Amenities
Staff were helpful but facilities very limited. Good as a bed and breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ratna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.
Stayed 1 night in Jan 2026

6/10 Okay

keat chow

Traveled with partner
Breakfast average should have more warm food
Stayed 2 nights in Jan 2026

6/10 Okay

Patrick

Traveled with family
Disliked: Amenities, property conditions & facilities
There’s a reason why this is the cheapest option in a central location - the condition of the hotel is poor, rooms small and practically no frills. Expedia advertised a ski and boot storage room but no such thing exists - instead there are a few open racks for skis just off the Main Street so didn’t feel a safe option. That said the hotel has no problem with guests taking skis and boots into the bedrooms. For all that, the breakfast was pretty decent, the staff friendly and the rooms warm so if you’re just looking for somewhere to get your head down for the night then it’s not an awful option
Stayed 1 night in Dec 2025

8/10 Good

Neel

Stayed 1 night in Dec 2025

6/10 Okay

Jonathan

Stayed 1 night in Dec 2025

6/10 Okay

Anna

Stayed 1 night in Dec 2025

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Good location, decent breakfast
Stayed 4 nights in Dec 2025

8/10 Good

Isannah

Stayed 1 night in Dec 2025

10/10 Excellent

Mary, Westford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Jim

Liked: Cleanliness
The room was fine, it was the access that was difficult, the stairs were steep, we had to access at least 4 floor levels. The access, the room was small and the bathroom requires a privacy curtain on the window, the room radiator had no control with poor water circulation only heating the top 10% of the radiator.
Stayed 1 night in Dec 2025

4/10 Poor

Robert, Lake Cowichan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No staff at check in. They went home at noon! The room is an unupdated relic from the 70's. Overpriced garbage!
Stayed 1 night in Dec 2025

8/10 Good

Patrick

Stayed 2 nights in Nov 2025

4/10 Poor

Daniel T

Disliked: Staff & service
The key for my room was just hanging up in the unlocked reception, and the phone number didn't work. For what i paid, this hotel felt overpriced as it was charmless and basic. The bed I'll admit was comfortable and there was a bath but, yeah not great. Would look for alternatives next time
Stayed 1 night in Nov 2025

6/10 Okay

JIA LING

Traveled with family
Liked: Staff & service
Convenience locations and very good breakfast including.
Stayed 2 nights in Sep 2025

8/10 Good

Adrian, Riambel

Traveled with partner
Liked: Cleanliness, amenities
We had room 14 and would have had view on the Matterhorn if conditions would have been better. Room confortable for three nights and very central. Very good value for money in Zermatt. Fernanda is a very nice person. Good breakfast. Only negative point for me, as a tall person, was the height of the ceiling in the shower.
Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa

Excellent mountain views and lively breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were really nice and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness
Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.
Stayed 1 night in Oct 2025

6/10 Okay

Monica

Liked: Cleanliness, room comfort
Disliked: Staff & service
Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.
Stayed 1 night in Sep 2025

2/10 Terrible

Brown

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!
Stayed 2 nights in Sep 2025