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Sheraton Zagreb Hotel

5.0 star property

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Photo gallery for Sheraton Zagreb Hotel

Indoor pool
2 restaurants, international cuisine
Sauna, Turkish bath, body treatments, facials, massage/treatment rooms
Presidential Suite, 1 Bedroom | Living area | Flat-screen TV, pay movies
Piano bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Kneza Borne 2, Zagreb, 10000
  • Place, Zrinjevac
    ‪6 min walk‬
  • Place, Ban Jelacic Square
    ‪11 min walk‬
  • Place, Croatian National Theatre
    ‪14 min walk‬
  • Airport, Zagreb (ZAG)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(76 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom, Courtyard View

Classic Suite, 1 Bedroom, Courtyard View | View from room

Classic Suite, 1 Bedroom, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV, pay movies

Executive Suite, 1 Bedroom

  • City view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom

  • City view
  • 2045 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Courtyard View

View from room

Executive Room, 2 Twin Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

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  • Spa
  • Pet friendly
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The price is $126
Mar 29 - Mar 30
Total with taxes and fees
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About the neighborhood

Zagreb

Located in Donji Grad, Sheraton Zagreb Hotel is next to Branimir Centar and POGON - Zagreb Center for Independent Culture and Youth. This 306-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 2 restaurants.

What's nearby

  • Zrinjevac - 6 min walk - 0.4 miles
  • Strossmayer Gallery of Old Masters - 6 min walk - 0.4 miles
  • Ban Jelacic Square - 11 min walk - 0.6 miles
  • Zagreb Cathedral - 14 min walk - 0.8 miles
  • Croatian National Theatre - 14 min walk - 0.8 miles

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb Airport (ZAG) - 24 min drive

Restaurants

  • ‪Beertija - ‬3 min walk
  • ‪Monocycle Specialty Coffee - ‬4 min walk
  • ‪Piano Bar Jelovnik Sheraton Hotel Zagreb - ‬1 min walk
  • ‪Boogie Lab - ‬3 min walk
  • ‪Tomassino - ‬1 min walk

About this property

Sheraton Zagreb Hotel

Guests of Sheraton Zagreb Hotel have access to a full-service spa, a casino, and an indoor pool. Self parking is available for EUR 20 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

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The Westin Zagreb
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,001 reviews
$96 nightly
The price is $109
Mar 20 - Mar 21
Total with taxes and fees
The Westin Zagreb

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Imperial
  • Fontana Restaurant
  • King Tomislav Restaurant
  • Piano Bar

Things to do

  • 5 gaming tables
  • 7 slot machines
  • Art gallery
  • Casino (1,076 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

Are free cancellation options available at Sheraton Zagreb Hotel?

Sheraton Zagreb Hotel offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Zagreb Hotel?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Sheraton Zagreb Hotel on Mar 20, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sheraton Zagreb Hotel?

This hotel is situated in Donji Grad, just steps from POGON - Zagreb Center for Independent Culture and Youth and Branimir Centar, and within a short walk of Zrinjevac. You'll also find Ban Jelacic Square and Botanical Garden less than a mile away.

Is there parking available at Sheraton Zagreb Hotel?

Yes, covered parking is offered for EUR 20 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Is a spa located at Sheraton Zagreb Hotel?

There is a full-service spa available for guests to enjoy and services include massages, body treatments, and facials.

Does Sheraton Zagreb Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and a poolside bar at this hotel.

Does Sheraton Zagreb Hotel have a casino on the premises?

Yes, Sheraton Zagreb Hotel has a casino that's 1076 square feet and includes 5 gaming tables, 7 slot machines, and a VIP room.

Will I find an indoor pool at Sheraton Zagreb Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Sheraton Zagreb Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and an indoor pool.

Are there hot tubs at Sheraton Zagreb Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Sheraton Zagreb Hotel have a restaurant that serves breakfast?

Yes, Sheraton Zagreb Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Zagreb Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Zagreb Hotel for a fee of EUR 30 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Sheraton Zagreb Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Sheraton Zagreb Hotel?

The closest major airport to Sheraton Zagreb Hotel is Zagreb Airport (ZAG), which is 10 mi away (24 minutes by car).

Are there rooms with balconies at Sheraton Zagreb Hotel?

No, you won't find guestrooms with balconies at Sheraton Zagreb Hotel.

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Russell, Auckland

Liked: Cleanliness, property conditions & facilities
Great customer service, clean spacious rooms, definitely recommend this hotel to everyone!
Stayed 3 nights in Dec 2025

10/10 Excellent

Selwyn, Winnetka

Liked: Cleanliness
Excellent condition. Staff very friendly & helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

gerard

Stayed 3 nights in Nov 2025

4/10 Poor

Hirotsugu, San Leandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for two nights—Thursday and Friday. The room was good, with a clean bathroom and a firm mattress. The hotel staff also helped with our medical needs. The first night went really well. However, our room was located directly above a night club, and we felt vibrations from the throbbing bass sounds until 4:00 a.m. on Friday night / Saturday morning. We called the front desk, but they said there was nothing they could do. It seems the building is shared with multiple businesses. I also mentioned this upon check-out, but I received a very mechanical apology, and the staff member told me she would inform the landlord. If they were already aware of this issue, the hotel should not have assigned that room—especially for a Friday night. If anyone stays at this hotel on a weekend, make sure your room is not above the club.
Stayed 2 nights in Nov 2025

10/10 Excellent

Natasha, Cunupia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here, albeit there were an issue or 2 this time .. but once I’m in Zagreb , I can’t think of a better place to stay .
Stayed 11 nights in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Oct 2025

8/10 Good

Jian Sheng

Stayed 3 nights in Nov 2025

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean.
Stayed 7 nights in Oct 2025

10/10 Excellent

RENE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was faily big, the staff are helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael Anthony

Liked: Cleanliness, staff & service, amenities
Great location in the center of the city. Only a few minutes walk to the main square with a ton of shops and places to eat!!!
Stayed 6 nights in Oct 2025

8/10 Good

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to main square with lots of food and sights.
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

JIN SANG

Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for breakfast. Clean and fresh room. Walkable to most places.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big thanks to Igor and Petra who corrected the misunderstanding we had.
Stayed 4 nights in Oct 2025

10/10 Excellent

Vesna

Stayed 1 night in Oct 2025

10/10 Excellent

Srdjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Vijay, CARMEL

Liked: Amenities
Hotel, in general, is quite nice. Good room size and clean. Apart from the very rude check in receptionist - remainder of staff (including room cleaning staff) have been very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. My only complaint would be being asked for a tip. After 2 weeks of traveling around Croatia, this was the 1st time I was asked for a tip.
Stayed 1 night in Sep 2025

4/10 Poor

Loan Ngoc Tuong

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Negative; The staff/front desk response was terrible. Calling from room to front desk was rarely picked up. Complementary coffee was not provided everyday. The view from our room (2nd floor, last room on the left) was unpleasant. Positive: the female employee working at the concierge desk was very helpful. Sheraton could be better.
Stayed 4 nights in Sep 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I found the management team to be rude. They don't acknowledge you when you walk in or out of the hotel; the only one to greet us was the housekeeping staff on the 2nd floor. My roots come from Croatia, and I was very disappointed; the breakfast was very expensive for what was on the buffet menu.
Stayed 5 nights in Sep 2025

8/10 Good

Osamah, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The staff were very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond, Toronto

Liked: Amenities
Nice hotel walking distance to most tourist attractions.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brigitte

Stayed 1 night in May 2025

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