Discovery Inn2.5 out of 5.0
Recent guest reviews
The hotel is in a great location and was super easy to walk up or down the street to restaurants. I would not recommend staying here if you are a non-smoker. The hotel room was average, but was enough for what we needed during our stay.
The title describes the positives of the Discovery. And I appreciated them, truly. Yellowknife doesn't have enough beds to accommodate growing winter tourism from Asia, as well as the many conferences that take place this time of year. That said, this hotel is not comfortable and does not meet standards most business or leisure travelers expect. It is dingy and in need of new paint everywhere. The bed in my room was dressed with very badly pilled, thin, sheets, one of which had a hole in the middle. The pillows were clearly also ancient, and cheap. The mattress was super soft and obviously well used over decades. The drapes barely covered the window. Perhaps you get what you pay for - it was cheaper than other hotels I checked, but the only one available. In future, I definitely would try to find other accommodations in Yellowknife.
I have never left a bad review however this place was terrible. There are some key points that may be handy for other people to be aware of before booking. -There is no elevator and noone helped us with our bags up the stairs (5 flights) It is also steep steps so when you are in snow shoes and gear it is really easy to fall so not good for elderly, people with injuries or pregnant. -the room wasn't cleaned. I have attached photos taken when we arrived. There was urine on the toilet seat and blood on a pillow. -It's above an Asian restaurant and very strong smelling (it is not apart of the hotel though, as we got caught out when we asked for a plastic fork for our room and were extremely rudely told to get out. I wouldn't have asked if i knew it was separate) -The guy at the desk couldn't really speak English so there where lots of communication difficulties, 80% of the time he would try to talk to us from a desk up the back with his feet up, eating, watching tv. We stayed for 3 nights out of our 3 week trip through Canada. This was the only place we didn't enjoy and if I could have my time again i would have left it out all together.
It's okay for the price you pay, here are some facts for our visit: Good: 1. location - very close to everything 2. attitude - employees had cool attitude. One reminded me that the water is hot and told me about things people do during day time. They are not very passionate, but at least helpful. Bad: 1. heating - it was chilly at night. We had to use our coats as an extra layer. However, after we told the cleaner, she gave us two blankets as well as a heater. We were very happy about that. 2. furniture and appliances - the hotel seems to be really really old. 3. internet is paid. You pay $5.25 per account per 24 hours for internet. The account can only be used by one device at a time. So if you are a group of two and both of you need internet you have to pay for two accounts. Other things to be aware of: 1. appliances: a TV but it's very unclear; there is no kettle, but one fridge and one microwave (very useful!); one coffee maker. There are two cups and two mugs. 2. bathroom: very small towels; no toothbrush and toothpaste; the only thing they provide are: three small bottles of shampoo, two soup bar; one another kind of soup bar; two shower hats. There is a hair drier in the bathroom. In general, it's not a good experience, but it's not too bad either (compared with my other experience in yellowknife). You won't spend a lot of time in the inn any way.
Very good location in downtown. Close to restaurants and shops. Although hotel is quite old, it is clean enough to stay. There is parking offered at the back of the hotel which is convenient and safe.
RUDE! I've never seen anyone completely ignore their customers. The guy half opened his eyes looks up at his guest and proceeds on with his nap, half shaking his head, When my Grandmother, their guest, went to talk to the front desk worker to talk to him he didn't even get up off his lazy butt! Very unprofessional. I called to make a complaint, apparently he is the owner, and manager. The rooms smell like an ashtray and the place is just a party hotel. For a few dollars more stay somewhere else, it will take you from a dump to a decent hotel.
A bit dated but good location. Most of the restaurants are within walking distance. Edward the manager of the hotel is what make the hotel stood out from others. He kept us company while we waited for the tour buses. He provided information on restaurants, history of YK and tours etc.... He made the trip more enjoyable.
The Discovery Inn heating could be better coming from a small portable heater. I had to use the coffee machine that drips water by the bits to get some hot water. The microwave oven had food bits from food remains of the previous guest. The toilet has unpleasant smell. The service at Red Apple the restaurant was really poor. I was waving at the service staff and he by passed me 3 times serving other guests. Another guest took notice and shouted across. I checked into another hotel after the first night forgoing all that I've prepaid. A truly bad experience.
I very much enjoyed my stay at Discovery Inn, YK, NT The hotel manager, Edward Tse is very informative of the city and all other areas. He knows which are the best places to go too, etc. You can see that he enjoys helping also. The fellow on the night shift is very nice and helpful too. All I could get was his first name, Cavean. The room was spacious, clean and always had a good supply of towels, etc. There's a fridge and microwave in the room, Everything that you need in a hotel room was in there. It was very quiet too.The price was reasonable. If I were to travel up that way again, I would most definitely stay there again. Thanks fellows for everything.
I got a package deal with a northern light tour operator who could bundle this inn's room and other items together, but people may book this inn direct too. It is a 3-storeyed building with tens of rooms for rental in downtown Yellowknife which is convenient for joining outdoor tours and activities, shopping, dining, museum going, etc. It is economical in rental and the room size is better than most B&B and houses for a similar or higher rate. As far as my room is concerned, I have no problem with hot and cold tap and shower water. The room is well insulated at night and I have no worry about low temperature outdoors. The inn is owned by a Hongkong gentleman and operated by a small Chinese staff. The general manager is very helpful and in the building there are a full-day eatery and a gallery/shop with certain art pieces and leather items for sale. You can check out at any time round the clock and you can hardly miss the place in the downtown area. If you are not after more luxurious short stay or a balcony or terrace for a direct aurora or lake view, this place is a reasonable choice for you even if if you also want self-catering facilities inside your room (which is not very small in itself). The reception area is manned round the clock with CCTV monitoring of all passages on all floors. I did compare other alternative around and what appeared better places at first sight all got something which I would not want to bear with by paying even more (not less)! Though the rooms are not very soundproof, I have not experienced major problem during my 3 nights' stay anyway.
- Free parking
- Onsite dining
- WiFi in rooms and public areas (fees apply)
- Business center
Discovery Inn places you within a 10-minute stroll of Yellowknife Veterans Memorial and Northern Frontier Visitors Center. This 41-room hotel welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves. Centrally located in Yellowknife, the hotel is also a short walk from Prince of Wales Northern Heritage Centre.
Enjoy a bite to eat at Red Apple, the hotel's onsite restaurant.
The 41 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can stay connected with WiFi. Coffee makers and phones are other standard amenities.
Discovery Inn features WiFi in public areas, conference space, and a business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. This hotel also has an ATM.
Reviews from Trip Advisor
68.0% of guests recommend this hotelTotal of 89 reviews