Hyatt Regency Ekaterinburg5.0 out of 5.0
Recent guest reviews
Stayed there 5 nights - but only ate there twice. Food is at high european standards - and prices are like in europe. I had hopes for more local food. I arrived at 8 in the morning and had to pay for an extra night to get the room at that time.... I don't think that 4 hours and no extra roomservice should the same as every other night. Had i paid attention - i think i would have taken a walk for a few hours and saved a bundle. Nice hotel - try to get a room at the upper floors.... Views are NICE,
The second visit confirmed previous ratings. The hotel is superbly managed, all employees work perfectly professionally. They are ready to fulfill every wish. The word "problem" does not exist here, everything is solved immediately and efficiently. I traveled all over the world and I visited many hotels. Hotel Hyatt in Ekaterinburg is one of the excellent hotels. It is modern, exciting, and it works with great staff.
We spent a night and had 2 rooms on the 6th and 7th floor . The view from both was stunning ! The rooms were also very modern and comfortable . Check in was efficient .. no complaints about the breakfast buffet . Definitely recommend.
It was a nice time that I spend in Ekaterinburg. This hotel is really 5-star's hotel. The breakfast includes a very wide variety of dishes. The waitresses are very beautiful and affable. The pool water is warm.
I guess hotel is launched recently because building itself and facilities are in excellent brand new conditions. i have never been to Hyatt before and i was surprised by design of a room they gave me. It was different from all other standard room designs and i liked it a lot
Very comfortable Week long stay. Staff were very friendly and polite. Food was nice but expensive and not a vast menu to choose from. Drinks from outside bar were also expensive. But all I all a very pleasurable stay.
Ever. The hotel is keeping to its standards, the spa on the top is just great with different sauna's and the pool with a great view over the city. The rooms are different from ordinary, beds with a view of the town also
Checked in 11/4/16 @14:10.... 14:25 complained avoid construction like noise above me and the lack of wifi. "Will send a colleague to place a router"..... Asked to be placed in a better room as opposed to black person reserved room (typically by the elevator..... And I guess worse wifi connection)..... Today finally after another call to be places in a better room due to wifi access, 11/5/16@18:40 wifi router placed. Not forthcoming to promote wifi access when there is none. Horrible customer service at front desk. All was told about on check in is price for breakfast, access to sauna, gym and pool. Then most embarrassing moment at breakfast subdued "pay first before you eat" terrorizing moment by staff member. Paid but did not eat due to embarrassment ... By grace of karma on elevator run into cordial gentleman who took the time to ask me "are you okay?" ...as he was concerned I told him of my encounter .... he told me he was the "general manager" of the facility and appreciated my concern and stated he will implement a sensitivity training of his staffers. He surely did!! I returned and all was smooth ... thank you sir.... you exemplify what you preach to your staff. It was an honor to meet you and thanks for all you did. With the rectification stated and implemented by the GM this is the place to stay. Thanks again sir!! Needless to say, all my concerns were rectified. 5 star is 5 stars!!
The hotel meets all the requirements chain Hyatt. No mistake in anything. Only compliments for the room, restaurants and first of all – staff. From the very first moment until the check-out you can feel professional but personal approach, warm hospitality.
I'm very satisfied about my stay in Your hotel, all organization is ok, I hope to visit you in the future also in other country if possible for my working activity. Only problem I think that the location it is not in down town
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in Yekaterinburg-City, Hyatt Regency Ekaterinburg is a leisurely stroll from sights such as Ural State Conservatory and 1905 Square. This 5-star hotel has 293 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. Park Youth Palace and Iset River Dam are also nearby.
Enjoy dining at one of 2 onsite restaurants including Noble House, which specializes in Asian cuisine. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.
All 293 soundproofed rooms provide minibars, coffee makers, and free newspapers. LED TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Other standard amenities include free bottled water, safes, and phones.
Guests of Hyatt Regency Ekaterinburg enjoy a full-service spa, an indoor pool, and a health club. If you drive, self parking is RUB 750 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 1022 reviews