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The Westin Xiamen

4.5 out of 5.0

Recent guest reviews

Hotel location is at the centre of the island. Accessibility is very convenient with taxis always waiting at the entrance. Hotel is nearby sports complex with shops, restaurants and supermarket on the basement level. Room is huge, with separate wardrobe and bathroom. Bed is comfy. Bathroom has all the necessary amenities. Bedroom and bathroom were kept clean. Internet and WiFi isn't the fastest compared to other hotel I have been before. The Burger in the room service menu is absolutely tasty. Breakfast has a wide spread of choices. There are also great restaurants within the hotel to choose from. Staffs were polite and friendly with requests and questions. Stayed for a week and felt right at home with all the conveniences.

Had a fantastic dinner at the buffet restaurant. Nice service and reasonable price. A Large variety of foods and most of them are delicious af. Highly recommend the grilled seashell. Looking forward to the next trip to Xiamen.

Stayed here for 3 nights on business. I recommend trying a different hotel if you are visiting Xiamen. There were multiple problems with this hotel. The biggest issue was when the room next to mine had loud people talking and laughing so loud it sounded like they were in my room. I called the front desk THREE times over 2 hour span and they never resolved the problem. All the hotel did is call the room and ask them to be quiet. This didn't work. I couldn't sleep. They should have moved these people to a different room or forced them to be quiet. The location is not good. It is not close to anything. There are no restaurants except local fast food nearby. You will have to take a taxi or eat at the hotel. I first tried to eat at the hotel. I asked for the price of the buffet and was told 430RMB (~$65USD). The room rate was only 730RMB so this was disproportionately too high. I next tried to eat at the Latin restaurant next to the lobby but it was closed on a Saturday night for a private wedding. I went outside and asked for a taxi to take me to the big mall in town. They couldn't get a taxi to come. Again, there isn't anything nearby and there isn't any taxi traffic. After waiting 15 minutes they told me I would have to pay double to get a taxi to come. On the third night of my stay my key card stopped working. Internet was very slow. Bank machine wouldn't work with my ATM card. I had to leave the Hotel and find an HSBC ATM. The hotel should have a major international bank machine for its guests. I was going to do laundry during my stay. I looked at the price list and the prices were so expensive, I had to wash my own clothes in the sink with shampoo. They charged 60RMB (~$9USD) for a shirt. 30RMB for a sock. Think about what a sock is worth. Do you think it is reasonable to pay $5USD to wash one sock? I'm sorry but hotels should not overcharge for laundry. Business travelers are often working late and are tired. I cannot recommend this hotel. I will not stay here again. I will recommend to the company I visited not to put people in this hotel.

It's quite disgusting that you find out after you went to toilet that dried pee was and is on your toilet seat. I am normally not checking the seat since it's a 5 star hotel and dint open the light when I went to toilet but found out after I was sitting on it. Something I can't tolerate.

Visited Xiamen for business and was staying at the Westin. Room was spacious, had all the amenities required well prepared. Checking in was fast and staff were very helpful and attentive. There's a few restaurants and bar which is quite nice, quite reasonably price. There's many choices of restaurants nearby if you prefer to have some local delicacies. I enjoyed my stay and will be returning again soon. Recommend for both business & leisure travelers.

Actually I don't know why I bother to comment. 5 star hotels in China are like unicorns. They don't exist. This is another example. Looks good but just not up to the expectations of the brand. Slow and inefficient checkin... requested a room facing the river... yes sir.. given a room facing the other way. Room looks good inside (apart from the view) but the old sanitary napkin stuck to the bathroom door was a put off. The shower flooding the bathroom because the drain is totally blocked tells you how well it is cleaned. Western brands should just not besmirch their reputation here. Simply not good enough to justify being called a Westin. If this is the best that Xiamen has to offer then there is no need to visit here.

hotel in the heart of xiamen, with a nice sexy bar... a great spa area and a very nice restaurant... close to most important activities within xiamen either by taxi 10min or walk. i stayed in the suite with my girlfriend.. remarkable with nice cloube lounge access

Spacious room. Great shower. Comfy heavenly bed. Friendly staffs. Nice gym and pool/jacuzzi. Nothing much in the area as it's in the central, about 20-30 min drive to everywhere in Xiamen. A/C in the room was noisy. Apparently they control the temperature in the room no matter what shows on the panel and it gets really warm in the evening. Room was smelly even it's a non smoking room. Had to complain so we changed to another room. Happy Hour at the excutive lounge on 40th floor was average, the staff was cold not helpful. Breakfast buffet on 2nd floor was surprisingly bad that it felt like it wasn't run by the hotel, chefs and waiters were rude and sloppy, they clearly don't understand how to work in western hotel. Utensils were sticky too! Overall, service was excellent and super friendly which met Westin standard except the restaurants and lounge.

The staffs always satisfy my requirements-- upgrade my stay from their own initiative; check in & out as quick as they can... Feel like stay at home and help from friends. The most attentive hotel I have ever stayed.

The young man at the door was always smiling and very courteous. He even asked for my name which is something I have not seen in many hotels these days. Please praise him for me. So sorry that I did not get his name. Robin at Concierge and Summer at Front Desk were also very good. Hat off to them. Room was average and housekeeping should perhaps pay more attention to the clock display!

No.396-398, Xian Yue Road Xiamen Fujian

Hotel highlights

  • Close to Cultural Art Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Huli within a mile (2 km) of Cultural Art Center, The Westin Xiamen is within 2 miles (3 km) of SM City Xiamen. This 300-room, 4.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. Also nearby are Xianyue Park and Zhong Lun Park.


Dining

Enjoy dining at Daily Treats, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

All 300 air-conditioned rooms feature iPod docks, minibars, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free newspapers, free bottled water, and safes are also available.


Property features

The Westin Xiamen features a nightclub, an indoor pool, and a fitness center. You can put free parking to good use if you drive. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 13 meeting rooms, and conference space.

Room options

Deluxe Suite

King 1 | Sleeps 2

Executive Suite

King 1 | Sleeps 2

Executive Room

King 1 | Sleeps 2

Executive Room (Grand)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 414 reviews