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The Westin Xiamen

4.5 out of 5.0

Recent guest reviews

We are proud to be Marriott Platinum Members and have the priveledge of travelling to beautiful hotels such as the Westin Xiamen. What sets the Westin as a cut above the rest is its attention to detail and constant striving for perfection! Gigi, the Front Desk Manager on Duty, helped us with checking in and settle into our rooms after an exhausting 17 hour flight. Mr Zhang, the Dining room Manager on Duty was courteous and friendly and made us feel at home. The breakfast buffet is absolutely superb! The food is sublime and delightful decadence can be discovered at every corner. Will return!

This hotel is the epitome of cosmopolitan sophistication with an Asian flair. Service is simply over the top they can't do enough for you. If you are a westerner, it will ruin you, like much of Asia. The room I had, a suite, was barely able to keep cool enough with AC set on 16, and it wasn't very warm outside. There were several stains on the carpet. Otherwise, very comfortable. Wifi is excellent.

Stayed here for one night which was my second time staying at this location. Main thing i enjoyed was the bed, had a fantastic nights sleep, super comfortable bed and bedding. Bathroom and other room features are nice. Hotel is located in the middle of Xiamen island next to a freeway which is handy to get around, there is also a supermarket and some food stores very close by. Both McDonalds and KFC within walking distance if you need a break from chinese food.

Staff check-in was courteous, efficient and extremely friendly. Allocated to room 2005. Bathroom floor was cracked and damaged (photos 1 & 2) and so the room was changed to room 3712. Spectacular views and excellent service but once again, but once again bathroom and toilet (photos 3 to 5) are damaged with aluminium foil used to cover broken mirrors!!!! Otherwise spectacular views from every room (Photos 6 to 10). Soft product 5 stars, hard product 3 stars so overall a nice hotel service-wise and with a little maintenance would be an outstanding 5 star hotel. To the General Manager: Go on a room to room walk with your Director of Rooms and get on top of all these dangerous problems before somebody gets injured and you face more serious problems. Luckily, I was in the group who stayed here.

Room was comfortably designed but equipped with speaker that comes with outdated Apple mobile connector, and a weighing scale that doesn’t function. Front Desk and the Concierge personnel were friendly and helpful. Dined at the restaurant on arrival, it was still 1.5 hours before closing but almost every items in the buffet were overheated and dried-up. Staff were just busy chatting with each other or on their phone, no water being served or offered. Restaurant and kitchen staff do not seemed to care about quality or hygiene. Sashimi of fishes were in a plate sitting on the counter top without any cover or ice underneath. When asked about the overheated/dried food items, the response was that buffet spread has been sitting there since 2hours ago... I am wondering why am I required to pay the full price then? Buffet breakfast were almost the same experience, where one can find cold porridge or soup within the buffet spread, empty pepper shaker, dirty coffee machine and also dirty plates and cups! It was just astonishing how slacking was the whole restaurant services when they operate 3 buffet meals a day, yet there are so many flaws! What a WESTIN experience.

Westin Xiamen has great quality staff who are very friendly and welcoming. They provided efficient service and everything requested was attended to promptly. This is the Best Hotel for Vegetarians in Xiamen.

Very nice accommodation with professional and kind staff. The hotel is located in Wuyi Square. There are many restaurant and supermarket under the square. Xiamen Technology Palace and Xiamen Museum are near the hotel. Executive club's staff are very friendly. Breakfast and happy hour in Executive club are very good with delicious juice and native food.

I have been going to Xiamen for the past 9 years and have tried at least 5 different five stars. I now only pick the Westin Xiamen as service is exquisite, rooms are very nice, spacious and comfortable, breakfast is pure pleasure for the eyes and stomach. Ideally located. The staff is wonderful from concierge to reception and room service! Will never change!!!

The feeling of this accommodation is very good. The hardware condition should be the best of Xiamen Starwoods' hotel. The urban landscape is beautiful, Transportation is convenient here. The hotel is quiet, fitness facilities are new. The dessert of Xiamen Westin is very good . The service staff are pretty good, too. I want to say thanks to Mr. young, when he heared that I have another stay here, in February 14th, he warmly satisfied my requirements for the room-upgrade, and made notes in advance. All in all, for my first stay here, the overall impression of the hotel is very good, and I'll often come to this hotel in the future.

We had one night here, easy taxi ride from the airport and then another easy taxi transfer the next morning to the railway station. Hotel itself was very nice with a comfortable room and good bathroom. Location is a bit far from centre of town, it is in a modern area. We ended up having dinner in the Chinese restaurant which was quite nice. Breakfast was very good with an extensive buffet that would cater to all tastes, icecream was even on offer! Staff were very friendly and helpful.

No.396-398, Xian Yue Road Xiamen Fujian

Hotel highlights

  • Close to Cultural Art Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Siming within a mile (2 km) of Cultural Art Center, The Westin Xiamen is within 2 miles (3 km) of SM City Xiamen. This 300-room, 4.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. Also nearby are Xianyue Park and Zhong Lun Park.


Dining

Enjoy dining at Daily Treats, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

All 300 air-conditioned rooms feature iPod docks, minibars, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free newspapers, free bottled water, and safes are also available.


Property features

The Westin Xiamen features a nightclub, an indoor pool, and a children's pool. You can put free parking to good use if you drive. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and 13 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 521 reviews