Staff very friendly. Breakfast was good. Carpet in the rooms really need to be replaced.
Staff couldn’t be bothered to wear masks. The bathroom wall shook when the bath fan was turned on and the door had gaps to the hallway around three sides (I.e you could easily see into the room from the hallway).
Only stayed 1 night to break up long drive. Check-in/out was easy. Room was adequate for our needs.
Pool and hot tub nice. Hot tub not bubbly only minor action in jets by the steps. Pool towels are a nice touch.
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If you say there is room for six, then there should be room for six people to sleep. There appeared to be a couch missing. So two of us slept on the floor. What the heck?
Bathroom had several towels more than we needed. Extra blanket in closet was nice too.
When we got there it was a late check in. I tried calling five hours before it was put on hold for 15 minutes. Ended up having to hang up And then I called again for an a half hours before our arrival and said I would be there between 1030 and 11 PM. We arrive at 11:07. The front desk clerk was like you said you’d be here by 11 guess you’re later than you thought. We had three kids with us got a chocolate and he said remind your kids if there are other people staying here and they need to be respectful of them. Our kids are just standing there exhausted from the drive. The man was just really rude and unwelcoming. We just traveled seven hours and his was the first face we had seen him talked to. The next morning I was in the shower at 6 AM and the power went out. I called the front desk they said they were checking the breakers. I called 15 minutes later and they told me the whole place was out. We change this place because it was a breakfast… I understand the power was out but your choice was cereal or muffins. I didn’t pay the extra money for that. There was no apologies. No thank you for staying with us. We were basically just ignored. Would I go back here...Never. The staff says a lot about a place that does suck at this place does not have a pleasant staff
Friendly staff, convenient hotel, nice rooms , modern decor.
I didn't care for the bathroom but it was clean. I didn't care for the bathroom but it was clean.
Extremely friendly staff, hot tub and pool were clean and easy check in/out
I like the location, pricing but I don't the shower head very little water. I still want to come back if I go by this location
In a good location for our travel. Clean rooms and friendly staff.
Clean and really nice. Love this hotel! Friendly staff!!!
Country Inn & Suites by Radisson, Wytheville, VA places you within 2 miles (3 km) of popular sights like Gibboney Rock House Museum and Edith Bolling Wilson Birthplace Museum. This 61-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
All 61 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 52-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
Guests of Country Inn & Suites by Radisson, Wytheville, VA have access to an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
Staff very friendly. Breakfast was good. Carpet in the rooms really need to be replaced.
Staff couldn’t be bothered to wear masks. The bathroom wall shook when the bath fan was turned on and the door had gaps to the hallway around three sides (I.e you could easily see into the room from the hallway).
Thank you feedback. We apologize for this inconvenience. hope you have a goo day.
Only stayed 1 night to break up long drive. Check-in/out was easy. Room was adequate for our needs.
Thank you for the feedback.
Pool and hot tub nice. Hot tub not bubbly only minor action in jets by the steps. Pool towels are a nice touch.
Thank you for your recent stay. We look forward to seeing you again.
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Thank you for your feedback!
If you say there is room for six, then there should be room for six people to sleep. There appeared to be a couch missing. So two of us slept on the floor. What the heck?
Thank you for your recent stay. The room type booked was a standard room. Couches are available in our Suite room types. I hope this helps clarify the room type for you.
Bathroom had several towels more than we needed. Extra blanket in closet was nice too.
Thank you for your recent stay. We are thrilled to hear you enjoyed your stay with us. We look forward to seeing you again.
When we got there it was a late check in. I tried calling five hours before it was put on hold for 15 minutes. Ended up having to hang up And then I called again for an a half hours before our arrival and said I would be there between 1030 and 11 PM. We arrive at 11:07. The front desk clerk was like you said you’d be here by 11 guess you’re later than you thought. We had three kids with us got a chocolate and he said remind your kids if there are other people staying here and they need to be respectful of them. Our kids are just standing there exhausted from the drive. The man was just really rude and unwelcoming. We just traveled seven hours and his was the first face we had seen him talked to. The next morning I was in the shower at 6 AM and the power went out. I called the front desk they said they were checking the breakers. I called 15 minutes later and they told me the whole place was out. We change this place because it was a breakfast… I understand the power was out but your choice was cereal or muffins. I didn’t pay the extra money for that. There was no apologies. No thank you for staying with us. We were basically just ignored. Would I go back here...Never. The staff says a lot about a place that does suck at this place does not have a pleasant staff
Thank you for your feedback. I would like to apologize for what happened the night of your arrival. The rest of what you said unfortunately isn’t entirely accurate. First, we have a hot breakfast, now with that being said our breakfast starts at 6am. To have hot items, we have to have electricity to make those items hot and provide our breakfast. With the power being out, of course our breakfast will be limited. However, the electricity came back on around 7:30, which means you could have stopped back by and picked up some of our hot items that were available. Second, I personally apologized to you for the inconvenience of the power outage and gave you some compensation on your bill. Was it a lot? No. Why? Because the power was out for a little over an hour and you didn’t check out until several hours after the power had returned. You had plenty of time to take another, hot, shower if you had chosen to. After speaking with you, you seemed pleased with the compensation and even praised that our water circulator had the hot water back fast when the power returned. If you had unresolved issues, that was the time to make them known.
Thank you
Dear guest, Thank you for providing us your feedback. Please sincerely accept our apologize for this inconvenience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Hope you have a wonderful day. Thank you.