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Recent guest reviews

The only issue was the thin walls. We could hear the guys next to us late and night and super early in the a.m (430 am) also hear a lot of noise in the halls and smelled smoke( marijuana we believe)

Hotel was clean and a good value. Seemed like it could use some general maintenance (doorknob to our bathroom was falling off, hot tub jets in pool area weren’t working) but overall it was good for the money.

I liked the bunk beds in the rooms. Rooms were large. Pools were standard. Too cold for lagoon while we were there. Would like to have free breakfast in the morning.

The water pressure in the hotel room's shower was terrible. The check in staff went through every thing so quickly that we had to go back with additional questions. The location was great for downtown Dells activities.

Wish there was another bathhouse. For the amount of cabins and treehouses there are I didn’t think there was enough bathrooms. There was almost always a wait to use the bathroom

Great value getting the free tickets to the water park and wildlife park, but very disappointed in the bathroom setup. I was expecting bathrooms like most campgrounds since we were staying in the cabins, but instead there were a few unisex bathrooms that all cabins, campers, and people staying in the treehouses shared. These bathrooms were disgusting and we were so glad we only stayed here one night. Also, I at least expected a mirror in the cabin for getting ready, but there is none. The lagoon was very nice and my kids really enjoyed it. The pools inside were in small pool rooms that were quite crowded with a lot of misbehaving children. We made our children leave them because of this.

Quiet and serene environment, theyvneed to incoporate some on-site entertainments

The new beach area was great. The indoor pool areas were also small but very nice. The room smelled dirty when we walked in and must have been cleaned with dirty water. The hotel smelled of cigarettes and marijuana. Not a healthy smell for kids or anyone. I won’t be back to stay in the hotel. Toilet seat was also broken and the room was very old.

Grounds were clean, Treehouse was fun ( the first three days, by day four we were ready for a hotel room with running water and. Bathroom). Need more bathrooms in the cabin area, nothing like standing in line at 7:00 AM (not the best thing for a 7yo boy or 52 yo man). Lagoon was fun, clean and beautiful. Fire pit offered a nice cook out area. Staff needs to enforce the 10:30 quiet rule,

We liked everything, we were so happy with our stay.

Resort was basic but clean and updated. Had microwave and fridge in room. Loved the natural lagoon pool with the sandy bottom. Hands down the best feature. Enjoyed the free tickets to Timbavati animal park. I would stay again.

We originally booked to "cabins" for a total of 8 people. When we got to check-in, there were 3 people a head of us. It took them 35 minutes to get us completely booked in. I had called earlier in the day to add 3 people and was told that I should just do it at check-in. When I told the girl at the desk that we had 3 more people she said "it doesn't matter your cabin holds 6 people". When I asked how this would affect the ticket pick-up the next day, she said "it won't". The next morning, we got a very snotty blonde women at the front desk, who informed us that the first girl had never changed our total count and we would have to pay 150.00. We weren't satisfied with this so she went and got someone else, who had apparently spoken to me on the phone prior to check-in. She told them "give them the tickets". The blonde women then rolled her eyes and did as she was told. Now lets talk about the "cabins". They were essentially 2 hotel rooms, without bathrooms, attached to each other. Cabin "2537" and "2538". The beds are terrible, the bathhouse has about 8 stalls, but this is the only bathrooms available in the area. If people are taking showers, you may have to stand in line for 20-30 minutes. They have fire pits in between the cabins which are about 8 feet a part. No lifeguard at the lagoon with kids jumping from high rocks and a 9 foot depth. TERRIBLE!!!!!!!!!!

Loved the lagoon it was very pretty. The cabin was nice

Didn’t like when we called housekeeping to clean a toilet cause there was a piece of dirty toilet paper on the seat when we lifted the cover. All the lady did was take it off and flush it. We requested a different room in the main building cause we were on the third floor very difficult for my party of 4. The reception was able to move us to a bigger room in main building & asked us the next day how things were working out. We said great and Thanked her again for all her help.

Excelente servicio Y muy limpio Muy buena comodidad.

County Road A Wisconsin Dells WI

Hotel highlights

  • Steps from Top Secret
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

American Resort places you next to Top Secret and within a mile (2 km) of other popular attractions like Timbavati Wildlife Park. This 100-room hotel welcomes business and leisure travelers with 2 indoor pools, a private beach, and a restaurant.


Dining

Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.


Rooms

All 100 air-conditioned rooms provide microwaves, refrigerators, and free long-distance calls. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Free local calls and desks are also standard.


Property features

At American Resort, guests have access to a private beach, 2 indoor pools, and 2 spa tubs. You can take advantage of free parking, along with a free casino shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this beach hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Room options

Standard Room,Multiple Beds,Refrigerator & Microwave, Timbavati Wildlife Park

Queen 1 | Sleeps 4

Standard,1 Queen Bed, Refrigerator &Microwave, Natural Lagoon, Timbavati Wildlife Park

Queen 1 | Sleeps 2

Cabin, Multiple Beds, Natural Lagoon, Timbavati Wildlife Park

Queen 2 | Sleeps 6

Standard Room,Multiple Beds,Refrigerator & Microwave,Natural Lagoon, Timbavati Wildlife Park

Queen 2 | Sleeps 6

Guest reviews for American Resort

Everyone (25) Couples (3) Family (15)
5
Everyone

By on Sep 23, 2019

Review comment responded on Sep 28, 2019

Thank you for letting our family take care of your family! We appreciate your kind feedback & we look forward to having you stay with us again :)

5
Everyone

By on Sep 23, 2019

Review comment responded on Sep 28, 2019

Thank you for letting our family take care of your family! We appreciate your kind feedback & we look forward to having you stay with us again :)

4
Families Family with small children Partner Couples

The only issue was the thin walls. We could hear the guys next to us late and night and super early in the a.m (430 am) also hear a lot of noise in the halls and smelled smoke( marijuana we believe)

By on Sep 9, 2019

Review comment responded on Sep 13, 2019

Thank you for letting our family take care of your family!

4
Families

Hotel was clean and a good value. Seemed like it could use some general maintenance (doorknob to our bathroom was falling off, hot tub jets in pool area weren’t working) but overall it was good for the money.

By on Sep 9, 2019

Review comment responded on Sep 13, 2019

Thank you for letting our family take care of your family! We are glad you enjoyed the value of our Resort. Thank you for staying with us :)

4
Families Family with small children

I liked the bunk beds in the rooms. Rooms were large. Pools were standard. Too cold for lagoon while we were there. Would like to have free breakfast in the morning.

By on Sep 6, 2019

Review comment responded on Sep 8, 2019

Thank you for letting our family take care of your family! We appreciate your kind feedback & look forward to having you stay with us again in the near future :)

3
Partner Couples

The water pressure in the hotel room's shower was terrible. The check in staff went through every thing so quickly that we had to go back with additional questions. The location was great for downtown Dells activities.

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

Thank you for letting our family take care of your family! We are so glad you liked the location & amenities of our Resort. We do an express Check In process with all guests so they can enjoy as much time on our property as possible. Our staff lets each guest know to dial 0 or stop back at the front desk if any questions. They are always willing to help :) We hope you visit us again!

4
Families

Wish there was another bathhouse. For the amount of cabins and treehouses there are I didn’t think there was enough bathrooms. There was almost always a wait to use the bathroom

By on Aug 27, 2019

Review comment responded on Aug 29, 2019

Thank you for staying with us in our Campground. We have 6 new Shower/Bathhouses in our Campground Area which seems to be more than most Campgrounds Offer. Try to avoid peak times (8-10am) & usually there is no problem. Thank you for staying with us & we are glad you liked our Resort.

3
Families

Great value getting the free tickets to the water park and wildlife park, but very disappointed in the bathroom setup. I was expecting bathrooms like most campgrounds since we were staying in the cabins, but instead there were a few unisex bathrooms that all cabins, campers, and people staying in the treehouses shared. These bathrooms were disgusting and we were so glad we only stayed here one night. Also, I at least expected a mirror in the cabin for getting ready, but there is none. The lagoon was very nice and my kids really enjoyed it. The pools inside were in small pool rooms that were quite crowded with a lot of misbehaving children. We made our children leave them because of this.

By on Aug 26, 2019

Review comment responded on Aug 27, 2019

Thank you for staying in a Cabin in our Campground! We are so glad you liked the Natural Lagoon, our pool areas, as well as the complimentary tickets you received for Noah's Ark Waterpark & Timbavati Zoo. Please stay with us again :)

4
Partner Couples

Quiet and serene environment, theyvneed to incoporate some on-site entertainments

By on Aug 26, 2019

Review comment responded on Aug 27, 2019

Thank you for staying with us! We appreciate your kind feedback more than you'll ever know :) Customer Service & Cleanliness are our #1 Priorities. We will continue to add on site entertainment. This year was the addition of the Natural Lagoon :) Please stay with us again!

4
Everyone

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

Thank you for letting our family take care of your family! We appreciate your kind feedback & we look forward to having you stay with us again in the near future :)

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