The property did give free tickets to the wildlife park which was a lot of fun.
The property needs to be remodel. The rooms where clean but the hotel host weren't friendly or helpful.
The only issue was the thin walls. We could hear the guys next to us late and night and super early in the a.m (430 am) also hear a lot of noise in the halls and smelled smoke( marijuana we believe)
Hotel was clean and a good value. Seemed like it could use some general maintenance (doorknob to our bathroom was falling off, hot tub jets in pool area weren’t working) but overall it was good for the money.
I liked the bunk beds in the rooms. Rooms were large. Pools were standard. Too cold for lagoon while we were there. Would like to have free breakfast in the morning.
The water pressure in the hotel room's shower was terrible. The check in staff went through every thing so quickly that we had to go back with additional questions. The location was great for downtown Dells activities.
Wish there was another bathhouse. For the amount of cabins and treehouses there are I didn’t think there was enough bathrooms. There was almost always a wait to use the bathroom
Great value getting the free tickets to the water park and wildlife park, but very disappointed in the bathroom setup. I was expecting bathrooms like most campgrounds since we were staying in the cabins, but instead there were a few unisex bathrooms that all cabins, campers, and people staying in the treehouses shared. These bathrooms were disgusting and we were so glad we only stayed here one night. Also, I at least expected a mirror in the cabin for getting ready, but there is none. The lagoon was very nice and my kids really enjoyed it. The pools inside were in small pool rooms that were quite crowded with a lot of misbehaving children. We made our children leave them because of this.
Quiet and serene environment, theyvneed to incoporate some on-site entertainments
The new beach area was great. The indoor pool areas were also small but very nice. The room smelled dirty when we walked in and must have been cleaned with dirty water. The hotel smelled of cigarettes and marijuana. Not a healthy smell for kids or anyone. I won’t be back to stay in the hotel. Toilet seat was also broken and the room was very old.
Grounds were clean, Treehouse was fun ( the first three days, by day four we were ready for a hotel room with running water and. Bathroom). Need more bathrooms in the cabin area, nothing like standing in line at 7:00 AM (not the best thing for a 7yo boy or 52 yo man). Lagoon was fun, clean and beautiful. Fire pit offered a nice cook out area. Staff needs to enforce the 10:30 quiet rule,
We liked everything, we were so happy with our stay.
Natura Treescape Resort places you next to Top Secret and within a mile (2 km) of other popular attractions like Timbavati Wildlife Park. This 100-room hotel welcomes guests with 2 indoor pools, a private beach, and free in-room WiFi.
Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.
All 100 air-conditioned rooms provide microwaves, refrigerators, and free long-distance calls. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls and desks.
At Natura Treescape Resort, guests have access to a private beach, 2 indoor pools, and 2 spa tubs. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
The property did give free tickets to the wildlife park which was a lot of fun.
Thank you for letting our family take care of your family!
The property needs to be remodel. The rooms where clean but the hotel host weren't friendly or helpful.
Thank you for staying with us, we are sorry your stay was anything but wonderful. Our staff is very kind & hardworking, especially during this difficult time with the Global Covid19 Pandemic.
Thank you for letting our family take care of your family! We appreciate your kind feedback & welcome you back :)
Thank you for letting our family take care of your family! We appreciate your kind feedback & we look forward to having you stay with us again in the near future :)
Thank you for staying with us! We are sorry you were unhappy.
Thank you for letting our family take care of your family! We appreciate your kind feedback & we look forward to having you stay with us again :)
Thank you for letting our family take care of your family! We appreciate your kind feedback & we look forward to having you stay with us again :)
The only issue was the thin walls. We could hear the guys next to us late and night and super early in the a.m (430 am) also hear a lot of noise in the halls and smelled smoke( marijuana we believe)
Thank you for letting our family take care of your family!
Hotel was clean and a good value. Seemed like it could use some general maintenance (doorknob to our bathroom was falling off, hot tub jets in pool area weren’t working) but overall it was good for the money.
Thank you for letting our family take care of your family! We are glad you enjoyed the value of our Resort. Thank you for staying with us :)
Thank you for letting our family take care of your family! We appreciate your kind feedback & look forward to having you stay with us again :)