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Quality Inn & Suites Hanes Mall

2.5 star property

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Photo gallery for Quality Inn & Suites Hanes Mall

Lobby
Courtyard
Desk, blackout drapes, iron/ironing board, free WiFi
Breakfast area
Seasonal outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪10 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪12 min walk‬
  • Place, Wake Forest University
    ‪9 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for 2 Double Beds, Nonsmoking

Desk, blackout drapes, iron/ironing board, free WiFi

2 Double Beds, Nonsmoking

  • Sleeps 4

View all photos for 2 Double Beds, Suite, Nonsmoking

Desk, blackout drapes, iron/ironing board, free WiFi

2 Double Beds, Suite, Nonsmoking

  • Sleeps 4

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Suite, Nonsmoking

Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 3

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

2 Double Beds, Smoking

  • Sleeps 4

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Hampton Inn & Suites Winston-Salem/University Area, NC

Winston-Salem
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,003 reviews
$118 nightly
The price is $134
Jun 11 - Jun 12
Total with taxes and fees
Hampton Inn & Suites Winston-Salem/University Area, NC

About the neighborhood

Winston-Salem

Quality Inn & Suites Hanes Mall places you within a 10-minute stroll of popular attractions such as Novant Health Forsyth Medical Center and Hanes Mall. This 146-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Hanes Mall - 10 min walk - 0.6 miles
  • Adventure Landing Winston-Salem - 12 min walk - 0.7 miles
  • Old Salem - 6 min drive - 4.6 miles
  • Winston Salem State University - 7 min drive - 5.5 miles
  • Wake Forest University - 9 min drive - 6.5 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪The Cookie House - ‬16 min walk
  • ‪Golden Corral - ‬18 min walk
  • ‪Whataburger - ‬11 min walk

About this property

Quality Inn & Suites Hanes Mall

Guests of Quality Inn & Suites Hanes Mall enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a garden, a reception hall, and an ATM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

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Hawthorne Inn and Conference Center
Winston-Salem
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,090 reviews
$90 nightly
The price is $102
May 24 - May 25
Total with taxes and fees
Hawthorne Inn and Conference Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 04.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Winston Salem

Quality Winston Salem

Winston Salem Quality Inn

Quality Inn Hanes Mall Winston-Salem

Quality Inn Hanes Mall

Quality Hanes Mall Winston-Salem

Quality Hanes Mall

Quality Inn Suites Winston Salem

Quality Inn Suites Hanes Mall

Quality & Suites Hanes Mall

Quality Inn & Suites Hanes Mall Hotel

Quality Inn & Suites Hanes Mall Winston-Salem

Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Hanes Mall?

Quality Inn & Suites Hanes Mall offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on Jun 14, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Quality Inn & Suites Hanes Mall?

This hotel is located in Winston-Salem, a short 10-minute walk from Hanes Mall and also 13 minutes on foot from Adventure Landing Winston-Salem. You'll also find Truist Stadium and Southeastern Center for Contemporary Art within a short drive.

Is there parking available at Quality Inn & Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Hanes Mall include a casino on the premises?

No, Quality Inn & Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 26 until September 04.

Is Quality Inn & Suites Hanes Mall a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a 24-hour front desk plus some guestrooms include free WiFi.

Are there hot tubs at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Hanes Mall have a restaurant with a breakfast menu?

No, Quality Inn & Suites Hanes Mall doesn't have a restaurant that serves breakfast.

Does Quality Inn & Suites Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Hanes Mall for a fee of USD 25 per accommodation, per day.

Are there connecting rooms at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Quality Inn & Suites Hanes Mall?

The closest major airport to Quality Inn & Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 7 mi away (12 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.7 mi away (31-minute drive).

Are there rooms with balconies at Quality Inn & Suites Hanes Mall?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Hanes Mall.

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 276 out of 1004 reviews
Rating 8 - Good. 269 out of 1004 reviews
Rating 6 - Okay. 153 out of 1004 reviews
Rating 4 - Poor. 128 out of 1004 reviews
Rating 2 - Terrible. 178 out of 1004 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

cara

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The pictures don’t match what the actual room looks like, unclean, handprints from previous guests left on furniture. Nasty fecal like stain underneath our sink. Bit of a sketchy area as well.
Stayed 2 nights in Feb 2026

8/10 Good

Otis

Stayed 2 nights in Feb 2026

4/10 Poor

Antoinette

Check in staff was nice. My heater didnt work and
Stayed 1 night in Feb 2026

6/10 Okay

Tim

Traveled with group, Business traveler
Disliked: Property conditions & facilities
everything
Stayed 2 nights in Feb 2026

4/10 Poor

Jayme

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
The door was kicked in, and it was hard to get in and out.
Stayed 3 nights in Jan 2026

2/10 Terrible

Tyler

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
The room smelled like smoke, there were stray cats coming through a fence towards me when I exited the people, random articles of clothing on the ground outside my room, someone on the phone right outside my room door, and abandoned shopping carts on property.
Stayed 2 nights in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Staff was wonderful and friendly. Room was clearly newly renovated. There was a bit of a premium on parking, the lot was heavily occupied, but nothing too bad. There was also a small plumbing issue with the sink, but the staff was very helpful when it was brought to their attention.
Stayed 1 night in Jan 2026

8/10 Good

Jon

Stayed 1 night in Jan 2026

4/10 Poor

Jacqueline

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was great, the room was less than so. Sink was broken and didn’t drain, shower looked as if it had been neglected for years and run down. The bed was so uncomfortable and didn’t smell too great, just overall unpleasant stay as far as quality.
Stayed 2 nights in Jan 2026

4/10 Poor

Troy

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel is not a quality inn and suites. It is a former quality inn (old style) with outside rooms. Not clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly check-in experience..
Stayed 1 night in Jan 2026

10/10 Excellent

johnson

Liked: Amenities, property conditions & facilities
Everything is fine except the is not sound proof, I can hear from room next to me.
Stayed 1 night in Jan 2026

2/10 Terrible

Mary Anita

Disliked: Cleanliness, amenities, property conditions & facilities
Condition was horrible. I want my money back!! Homeless people on the property
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very quiet. Great location. I would stay there again.
Stayed 1 night in Jan 2026

8/10 Good

Shamikia, Youngstown

Liked: Cleanliness, property conditions & facilities
The room was clean, the bed was comfortable. The only problem i had was the water pressure in the shower. It took forever to rinse the soap off.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 2 nights in Nov 2025

6/10 Okay

Ambria

Business traveler
Liked: Cleanliness, staff & service, amenities
No hot water, jus got warm.
Stayed 2 nights in Dec 2025

8/10 Good

Vera

Stayed 1 night in Dec 2025

8/10 Good

Matthew

Stayed 1 night in Dec 2025

2/10 Terrible

Talmidge

Stayed 1 night in Sep 2025

2/10 Terrible

Gary

Stayed 4 nights in Oct 2025

8/10 Good

Isaul

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the hotel met my expectations and staffs very nice.
Stayed 4 nights in Nov 2025

8/10 Good

Hallie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was super helpful and courteous, especially Mr. Tom. Room was clean, though a few minor items could use repairs. Great value for the price!
Stayed 2 nights in Nov 2025

8/10 Good

Krishna

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping only every 4 days , they don’t have linen in n stock at all ( new)
Stayed 1 night in Nov 2025

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