See all properties

Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Lobby
Lobby
Bar (on property)
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1325 Creekshire Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Place, Adventure Landing Winston-Salem
    ‪3 min drive‬
  • Place, Hanes Mall
    ‪3 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Designer toiletries, hair dryer, towels, soap

Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Full-size fridge, microwave, stovetop

WoodSpring Suites Winston-Salem near Hanes Mall

Winston-Salem
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 308 reviews
$84 nightly
The price is $95
Apr 2 - Apr 3
Total with taxes and fees
WoodSpring Suites Winston-Salem near Hanes Mall

About the neighborhood

Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall places you within 3 miles (5 km) of popular attractions like Hanes Mall and Novant Health Forsyth Medical Center. This 112-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free self parking, and a 24-hour business center.

What's nearby

  • Bowlero Winston-Salem - 2 min drive - 1.1 miles
  • Adventure Landing Winston-Salem - 3 min drive - 1.9 miles
  • Hanes Mall - 3 min drive - 2.2 miles
  • Wake Forest University Baptist Medical Center - 7 min drive - 5.9 miles
  • Wake Forest University - 11 min drive - 8.5 miles

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 33 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonalds - ‬5 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall features a 24-hour gym, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect WiFi, free wired internet, and 42-inch flat-screen TVs with cable channels and Netflix. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, refrigerators, and microwaves.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
Courtyard by Marriott Winston-Salem Hanes Mall
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 722 reviews
$87 nightly
The price is $98
Apr 5 - Apr 6
Total with taxes and fees
Courtyard by Marriott Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hotel Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Winston-Salem Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hotel Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Winston-Salem/Hanes Mall?

Hilton Garden Inn Winston-Salem/Hanes Mall offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Winston-Salem/Hanes Mall?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Winston-Salem/Hanes Mall on Apr 5, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hilton Garden Inn Winston-Salem/Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Truist Stadium, and Reynolda Gardens. You'll also find Adventure Landing Winston-Salem and Bowlero Winston-Salem within a short drive.

Is parking available on site at Hilton Garden Inn Winston-Salem/Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Winston-Salem/Hanes Mall feature a casino on the premises?

No, Hilton Garden Inn Winston-Salem/Hanes Mall doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Winston-Salem/Hanes Mall?

No, there is no indoor pool at this hotel.

Is Hilton Garden Inn Winston-Salem/Hanes Mall good for couples?

Amenities that appeal to couples at this hotel include a comfy mattress, Netflix, and free Internet access.

Does Hilton Garden Inn Winston-Salem/Hanes Mall have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hilton Garden Inn Winston-Salem/Hanes Mall feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Winston-Salem/Hanes Mall serves buffet breakfast for a surcharge each morning at Great American Grill.

Will Hilton Garden Inn Winston-Salem/Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Winston-Salem/Hanes Mall for a fee of USD 75 per pet, per stay.

Does Hilton Garden Inn Winston-Salem/Hanes Mall have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton Garden Inn Winston-Salem/Hanes Mall?

The closest major airport to Hilton Garden Inn Winston-Salem/Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.5 mi away (15 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28.5 mi away (33-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Winston-Salem/Hanes Mall?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Winston-Salem/Hanes Mall.

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 734 reviews
Rating 8 - Good. 165 out of 734 reviews
Rating 6 - Okay. 61 out of 734 reviews
Rating 4 - Poor. 29 out of 734 reviews
Rating 2 - Terrible. 28 out of 734 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Kenice

Stayed 2 nights in Dec 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities
Clean rooms and nice staff. Would stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Spacious, clean room.
Stayed 1 night in Dec 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Minor issues were: the refrigerator had a prior guest's pizza in it, and top of the can/bottle holder on the refrigerator door was broken. There were no coffee pods.
Stayed 4 nights in Nov 2025

10/10 Excellent

nathaniel

Stayed 1 night in Nov 2025

8/10 Good

Jay, sparta

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable ,the staff was friendly and helpful great stay Thank You Jay
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have breakfast or visit the lounge area
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Liked: Cleanliness
Very clean and no smells. Nice comfortable beds.
Stayed 2 nights in Nov 2025

2/10 Terrible

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

KAREN, WAYNESVILLE

Stayed 2 nights in Nov 2025

10/10 Excellent

Latasha

Great Customer Service & Cleanliness.
Stayed 1 night in Nov 2025

10/10 Excellent

Edilberto

Stayed 1 night in Nov 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked into our room. The sheets were dirty(Huge stain). I notified the manager that we would like to change rooms. I was told that they could not move us to another room, but instead brought sheets for us to change the bed ourselves. Also there was only one set of towels. I called the manager again and was told that I could come to get them at the front desk because they had no maid service on duty to bring them up to us. We have stayed here before and never had this type of experience. I hate that this place has gone down hill. The manager was not helpful in anyway. Actually he did not care. And they were charging over $ 400 a night
Stayed 1 night in Oct 2025

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT STAFF!!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Favorite Place

The only thing slightly annoying was the alternating brightening and dimming of the ceiling light in the bathroom. It was nice of a staff member to stop by and ask whether we needed anything like towels, cups, coffee.
Stayed 3 nights in Oct 2025

6/10 Okay

Princess

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Little to no entertainment. Also, management is terrible. Our stay was Fri- Sun. When booking the room, I had an old card, but provided them with an updated card once I got to the hotel. Sun morning around 8am (3hrs before checkout), the manager comes knocking on our room door. He automatically goes to assume there’s no money on my card when they charge the card. *Whole time they had never charged the active card * He states “There’s no money on your card. You have 10 minutes to pay or I am calling the police for trespassing.” Completely thrown off, I go downstairs to handle this situation & he admits to charging the old card, which should have been deleted once I checked in Fri. Attitude was very nasty, nice hotel but would never stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Seth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Felisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable
Stayed 1 night in Aug 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very clean. Property was quiet and neat. I did not like having to park in the back and walk around the building in the dark to check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with easy access to restaurants and shopping. Room was great! Lot's of USB ports,plenty of counter space. Also easy access to the highway.
Stayed 2 nights in Sep 2025

10/10 Excellent

VALERIE, Durham

Stayed 1 night in Sep 2025

10/10 Excellent

Kendra

Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several choices within walking distance
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean hotel. We had an enjoyable stay. No complaints.
Stayed 1 night in Aug 2025

8/10 Good

Tennille

Stayed 2 nights in Aug 2025

Hotels