The staff greeted me promptly and with a smile. My room was located in the annex building and while it was a cute, semi vintage room, a makeover is definitely in order. I did not feel the bed spread and sheets were clean, but if they were, it was hard to tell b/c the items were old; same with the bath towels. Although it was quiet around the room, I nonetheless I slept with the light on, just in case any bugs decided to show up at night.