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Four Points by Sheraton Windsor Downtown

3.0 star property
Hotel with an indoor pool, 7-minute walk to Caesars Casino

Choose dates to view prices

Photo gallery for Four Points by Sheraton Windsor Downtown

Restaurant
Property amenity
Exterior
Room, 2 Queen Beds, City View | Premium bedding, desk, blackout drapes, iron/ironing board
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

View in a map
430 Ouellette Ave, Windsor, ON, N9A1B2
  • Place, Detroit Windsor Tunnel
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪5 min walk‬
  • Place, Adventure Bay Family Water Park
    ‪6 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪19 min drive‬

Room options

View all photos for King Room with City View

Premium bedding, desk, blackout drapes, iron/ironing board

King Room with City View

  • Sleeps 2

View all photos for Queen Room with City View

Premium bedding, desk, blackout drapes, iron/ironing board

Queen Room with City View

  • Sleeps 2

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(15 reviews)
  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(20 reviews)
  • 192 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, City View

8.8 out of 10
Excellent
(18 reviews)
  • 192 sq ft
  • Sleeps 2
  • 1 Queen Bed

King Room with Sofabed and City View

  • Sleeps 3

View all photos for Two Queen Room with City View

Premium bedding, desk, blackout drapes, iron/ironing board

Two Queen Room with City View

  • Sleeps 4

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About the neighborhood

Windsor

Located in Downtown Windsor, Four Points by Sheraton Windsor Downtown is within a 10-minute walk of popular sights such as Chrysler Theatre and Caesars Casino. This 3-star hotel has 147 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Detroit Windsor Tunnel - 2 min walk - 0.1 miles
  • Caesars Casino - 5 min walk - 0.3 miles
  • Windsor Riverfront - 5 min walk - 0.3 miles
  • Chrysler Theatre - 6 min walk - 0.4 miles
  • Adventure Bay Family Water Park - 6 min walk - 0.4 miles

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪A Dog's Breakfast - ‬2 min walk
  • ‪Leftys On The "O - ‬2 min walk
  • ‪Voodoo Nightclub - ‬2 min walk
  • ‪The Manchester Pub - ‬2 min walk

About this property

Four Points by Sheraton Windsor Downtown

Hotel with an indoor pool, 7-minute walk to Caesars Casino
Guests staying at Four Points by Sheraton Windsor Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 17.50 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.
49-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 17.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Social Grill
  • The Social Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (70 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 60.00 per accommodation, per stay
  • Dogs only
  • 2 total (30 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 17.50 per night
  • Pet fee: CAD 60.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Windsor Downtown
Sunbridge Hotel Windsor
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Holiday Inn Windsor Downtown Ontario
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Sunbridge Hotel
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Frequently asked questions

Is free cancellation available at Four Points by Sheraton Windsor Downtown?

Four Points by Sheraton Windsor Downtown provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near Four Points by Sheraton Windsor Downtown?

This hotel is situated in Downtown Windsor within a 10-minute walk of Detroit Windsor Tunnel and Caesars Casino. You'll also find Ford Field and Hollywood Casino at Greektown within a short drive.

Is parking available on site at Four Points by Sheraton Windsor Downtown?

Yes, parking is offered for CAD 17.50 per night. Though parking is limited, accessible parking is also available.

Does Four Points by Sheraton Windsor Downtown feature a casino at the property?

No, Four Points by Sheraton Windsor Downtown doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Windsor Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Four Points by Sheraton Windsor Downtown?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Four Points by Sheraton Windsor Downtown?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Windsor Downtown have a restaurant that serves breakfast?

No, Four Points by Sheraton Windsor Downtown doesn't have a restaurant that serves breakfast.

Will Four Points by Sheraton Windsor Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Four Points by Sheraton Windsor Downtown for a fee of CAD 60.00 per accommodation, per stay.

Does Four Points by Sheraton Windsor Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Four Points by Sheraton Windsor Downtown?

The closest major airport to Four Points by Sheraton Windsor Downtown is Windsor, ON (YQG), which is 6.7 mi away (15 minutes by car). Another top airport is Detroit, MI (DET-Coleman A. Young Municipal), which is located 10.1 mi away (22-minute drive).

Are there rooms with balconies at Four Points by Sheraton Windsor Downtown?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Windsor Downtown.

Four Points by Sheraton Windsor Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 771 reviews
Rating 8 - Good. 203 out of 771 reviews
Rating 6 - Okay. 70 out of 771 reviews
Rating 4 - Poor. 31 out of 771 reviews
Rating 2 - Terrible. 37 out of 771 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The parking situation was not ideal. We were told that even though we were a guest at the hotel, we were not guaranteed parking and even if we paid for it and try to go find parking, there’s no guarantee there would be a spot for us. It was super annoying after a long drive. Room was beautiful and clean. Bathroom was too small.
Stayed 3 nights in Aug 2025

6/10 Okay

Whitney, Tillsonburg

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff barely spoke English. They weren’t accommodating. There were teens running up and down the hallway all day and night.
Stayed 1 night in Aug 2025

10/10 Excellent

Zach

Stayed 2 nights in Aug 2025

6/10 Okay

Maria Lourdes

Stayed 1 night in Aug 2025

6/10 Okay

Colin

Stayed 1 night in Aug 2025

10/10 Excellent

Massar

Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
It was good
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel because parking is easy, it’s very clean and Starbucks is so close! The pillows are great too!
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness
Great room
Stayed 1 night in Aug 2025

10/10 Excellent

Zak

Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice room but the noise on the city view side was crazy, even though ear plugs were provided. The bed was ok.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel and service is amazing, everyone is friendly, very clean and comfortable. However, good luck trying to sleep, there is very loud car racing on the street every single night, and partying in the rooms that goes loud during the whole night, not talking about sport kids running on the hallways, this was legit drinking, loud music partying. We had to call front desk and they did try shutting them down a couple of times, but this was already 4 am!.
Stayed 2 nights in Aug 2025

10/10 Excellent

julian

Stayed 1 night in Aug 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where we needed to be
Stayed 1 night in Jul 2025

6/10 Okay

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Jul 2025

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not very friendly. Were not knowledgeable about the area other than to tell you it’s not safe to walk around
Stayed 1 night in Jul 2025

4/10 Poor

Lindsey

Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok - underwhelming for a Four Points by Sheraton

The rooms are very small, but decent and clean. The parking garage is a bit of a nightmare. They really need to fix the patio doors going from the indoor pool to their little patio. Staff were pleasant. Fine for an overnight stay.
Stayed 1 night in Jul 2025

8/10 Good

jodi

Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and wonderful staff. Parking was reasonable, my only feedback is with the Breakfast Card. It's silly to limit the choices when the card covers items as high as a $16.95 breakfast (Western Omlet). If it covers items up to $16.95, shouldn't it logically be good for lower cost items as well? Why restrict? I get there is an item that costs $18.95, but why not just charge an extra $2 for that? In other words, let the Breakfast card cover everything on the menu, except the "Hungry Man Breakfast" that requires an extra $2 premium. It clearly bothered me that there were silly restrictions on the Breakfast choices. Other than that... very nice stay.
Stayed 1 night in Jul 2025

8/10 Good

Audrey

Stayed 1 night in Mar 2025

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