Door cards were inconsistent to open doors. Changed for new ones twice and still were not able to open door. Other people in my hall had the same problem. Breakfast could be better. Biscuits were cold and still have frozen. Internet was terrible.
Staff was great but pool was closed hot tub was closed as well as workout room. Place was dirty. The funny thing was is all these places where closed for renovations but no one was working on them
Employees were very nice. Some of the flooring (ie on stairs) needs to be replaced. I was said that pool was closed for renovation. Room was overall clean but bathtub and bathroom could of used some extra cleaning (dust on outlets, water stains on sink faucet, ceiling had mold)
Pool and hot tub not working. Halls carpets are stained. A/C in room busted and shower was filthy. Ice machine and soda machine also not working. Stay at a motel 6 if you want a nicer motel. Sad
The property had the potential to be nice, however it needed some upgrading. The pool was old and the cement at the bottom was cracking. The ceiling was peeling and the bathroom was old. They had small pillows. The carpet was stained. Again ut was peaceful however it needs major upgrading.
The staff were very friendly. It was convenient to Busch Gardens and the room was in good shape. I felt comfortable there to sleep and felt safe.
Room was not very clean. Hair was all over bathroom floor
My husband and I enjoyed our stay. It was comfortable and clean. Good customer service!
We really wanted to enjoy the pool with our children but it was closed and nobody mentioned it beforehand. The hotel was clean but at night the hallways smelled like weed.
This was my second time staying here. I was so impressed with my first stay that I worried I'd be let down this time, I wasn't. I love this hotel, it has a very cottage, homey, comfortable feel overall. The check in was a breeze, the staff it amazing, supper efficient and friendly the rooms and common areas are very clean. Definitely will be my go to property whenever I'm in Williamsburg in the future.
Nice room, clean comfortable beds, nice friendly staff
I Like the location. Easy access to what ever you like to do.
Very pleased with the stay. Rooms were clean and everything smelled fresh. The view from our window was beautiful. We stayed for one night and definitely want to come back to visit all museums when they reopen. Hotel provided a good selection of packaged breakfast options due to Covid. You could also make some hot waffles at the spot if you want.
Everything about this property was very nice as came in and going out , the staff was very friendly and helpful thanks again:
Very welcoming staff. Comfortable rooms. Decent amenities considering the SARS-CoV-2 related concerns.
Great staff, very friendly and helpful. This is a beautiful hotel. I loved the look and feel of the building, has a very cottage homey feel. Super comfortable and clean rooms.
Pool was very nice and the attendant brought us towels fresh from the dryer. Very friendly. Breakfast was ok. Very close to restaurants and attractions. Room was clean and spacious.I would stay there again.
Country Inn & Suites by Radisson, Williamsburg Historic Area, VA is located within a mile (2 km) of Ripley's Believe It or Not! and College of William and Mary. This 66-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free full breakfast, served each morning from 8:00 AM to 10:00 AM.
Guests can expect 42-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free weekday newspapers are other standard amenities.
At Country Inn & Suites by Radisson, Williamsburg Historic Area, VA, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
Door cards were inconsistent to open doors. Changed for new ones twice and still were not able to open door. Other people in my hall had the same problem. Breakfast could be better. Biscuits were cold and still have frozen. Internet was terrible.
Staff was great but pool was closed hot tub was closed as well as workout room. Place was dirty. The funny thing was is all these places where closed for renovations but no one was working on them
Supply chain issues and contract worker issues have slowed our renovation process. Yes, this is frustrating for our guests; and most particularly our team that is dealing with complaints everyday.
Employees were very nice. Some of the flooring (ie on stairs) needs to be replaced. I was said that pool was closed for renovation. Room was overall clean but bathtub and bathroom could of used some extra cleaning (dust on outlets, water stains on sink faucet, ceiling had mold)
Pool and hot tub not working. Halls carpets are stained. A/C in room busted and shower was filthy. Ice machine and soda machine also not working. Stay at a motel 6 if you want a nicer motel. Sad
Thank you for visiting in Williamsburg.
The property had the potential to be nice, however it needed some upgrading. The pool was old and the cement at the bottom was cracking. The ceiling was peeling and the bathroom was old. They had small pillows. The carpet was stained. Again ut was peaceful however it needs major upgrading.
The staff were very friendly. It was convenient to Busch Gardens and the room was in good shape. I felt comfortable there to sleep and felt safe.
Room was not very clean. Hair was all over bathroom floor
Not our usual standards, but we hope you reached out to the front desk so we could correct the issue.
My husband and I enjoyed our stay. It was comfortable and clean. Good customer service!
Thank you for your kind review and we'll share your comments with our team.
We really wanted to enjoy the pool with our children but it was closed and nobody mentioned it beforehand. The hotel was clean but at night the hallways smelled like weed.
Thank you for staying with us and sharing your comments. We apologize that COVID restrictions on our business has limited amenties like the pool this winter and we are looking forward to opening the pool soon. Management is looking for solutions to eliminate weed consumption in the building. New lenient state laws are enticing guests to take advantage.
Sorry you had issues with key cards. We are always looking to make breakfast improvements and appreciate your comments.