Check in at the sun club member lounge took forever! Bad start to vacation. Most everything else was wonderful. Great food and just an overall great experience. Views were unbelievable. Room was spotless. Casino is not good. They only open table games for a few hours a day and the dealers are not friendly at all. Bartender/server Kenneth, nathaly, and vianella were superb! The room service food could use some improvement.
The beach was separated in the busy and not so busy area which was perfect. We had a nice view from the room, but you should ask for a quiet room. Rooms were nicely decorated but the bathrooms could use little updates. Entertainment and food was ok, nothing special, but good enough I guess. The restaurants at Mambo beach, which are only 5 minutes away, are amazing. The staff was really nice, we only got upset when we arrived at 3pm, and they made us wait over 2 1/2 hours to check in. Overall the stay was ok. Was it worth the money, not sure.
Plenty of pools and parts of the beach to choose from, especially if you want a little peace and quiet
Loooooved staying here. Rooms and entire property is super clean and well kept/groomed. I even saw them swap out the cushions on the beach chairs for dry cleaned ones. Staff was super friendly and accommodating. Also environmentally friendly with paper straws. It was great that we didn't have to use those annoying plastic bracelets on our wrists and they barely ever asked for our room number at restaurants. There's 5 delicious restaurants on the property and only 1 needed advanced reservation. Food was incredible and super fresh. Our room faced the ocean and had a pool right outside our door. Super convenient. We beach hopped outside the resort for a full day and after snorkeling at 8 beaches all around the island, I can confirm that our hotel's beach had the best reef we saw all day!! I saw incredible tropical fish, including a few squids on some days. I'm already planning to go back with family and bring my sister's kids. They have a fantastic day-care center. I travel international a ton and this is high up on my list of best all-inclusive resorts I've been to. You will enjoy staying here. Go for it!
The rooms are dated however the beach makes up for it.
To many mosquitos, besides the pool there was no activity we was bored most of the trip
The service was not the best. The staff was very discouraged and not welcoming. Unfortunately, the all inclusive isn’t fully an all inclusive service, do to the lack of resources in the island. Having said that everything is limited. The service at the restaurants for dinner is very slow and sometimes they ran out of choices. The services at the bars are very slow so please go filled with patience.
The staff was wonderful. Especially Karina at the VIP services desk and Angela in Member's services. But the food was horrible, and I mean horrible, except for the omelet station and the Hibachi grill. Our room refrigerator was broken and it took 3 days to replace it. We were given a room with 2 beds instead of a king and were told they didn't have another room available even thought they were clearly at 50-60% occupancy.
Property is small but well maintained. Food selection is small but tasty. Staff however, are terrible. Totally unaccommodating and unfriendly.
The ocean was beautiful and a beautiful sunset. The food wasn’t the greatest nor the drinks . You have only 2 places to eat lunch everyday and they don’t stay open all day .
great time we had there. a very good option to have time with your family.
The only redeemong factor was the staff & the beach. The food was terrible & required over an hour of your time to be served. Paid extra for a beach front view & had a room with a view of the restrooms on the beach. They happily changed our room. The new room had an outdated bathroom with a browkn shower door & a leak in the ceiling.
This was a beautiful hotel. Lots of amenities, restaurants, bars and spa. The beach itself was kept very clean and so was the area. Our room did have a smell of like a wet mop and we did have a leak from the AC however they fixed that immediately once they were advised. The beach has a lot of rock once you get in the water so water shoes are a must! Overall we enjoyed our stay. Make sure to look for Ecko who was amazing at checking us in. Natalie, Rai were amazing bar tenders.
We stayed at the Sunscape Curacao 6/18/19-6/23/19. This is an older resort, but well maintained. There were both couples and families – there is a large children’s club there. The workers work very hard, long hours but were always professional and very, very nice to the guests. The food is not bad, some very good. Even though we stayed at the quiet part of the beach, when we came to the “main” beach there were always activities going on with a lot of participation. There is snorkeling from the beach – it has a protected area that makes it an easy snorkel. There is not coral, but you can see a good variety of fish. We don't think the Sun Club upgrade was worth the extra expense.
Mambo Beach is within a 5-minute walk of Sunscape Curacao Resort, Spa & Casino - All Inclusive while other popular sites like Curacao Sea Aquarium are within a 15-minute stroll. This 341-room, 4-star resort welcomes business and leisure travelers with a private beach, a full-service spa, and a casino.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. There are ample dining options with 5 onsite restaurants, including World Cafe, which specializes in local and international cuisine and serves breakfast, lunch, and dinner, and Damario with its pool views. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 341 soundproofed rooms provide free minibar items, furnished balconies or patios, and iPod docks. Guests can expect to find free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.
Sunscape Curacao Resort, Spa & Casino - All Inclusive features a private beach, a full-service spa, and a casino. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive resort include a nightclub, an outdoor pool, and a children's pool.
Check in at the sun club member lounge took forever! Bad start to vacation. Most everything else was wonderful. Great food and just an overall great experience. Views were unbelievable. Room was spotless. Casino is not good. They only open table games for a few hours a day and the dealers are not friendly at all. Bartender/server Kenneth, nathaly, and vianella were superb! The room service food could use some improvement.
The beach was separated in the busy and not so busy area which was perfect. We had a nice view from the room, but you should ask for a quiet room. Rooms were nicely decorated but the bathrooms could use little updates. Entertainment and food was ok, nothing special, but good enough I guess. The restaurants at Mambo beach, which are only 5 minutes away, are amazing. The staff was really nice, we only got upset when we arrived at 3pm, and they made us wait over 2 1/2 hours to check in. Overall the stay was ok. Was it worth the money, not sure.
Plenty of pools and parts of the beach to choose from, especially if you want a little peace and quiet
Dear valued guest, Thanks for your rating, we are glad to hear that you have enjoyed your stay ! We would have loved to know more details about your stay. We look forward to welcoming you again in the future! Kind regards, Social Media Coordinator & Econcierge
Loooooved staying here. Rooms and entire property is super clean and well kept/groomed. I even saw them swap out the cushions on the beach chairs for dry cleaned ones. Staff was super friendly and accommodating. Also environmentally friendly with paper straws. It was great that we didn't have to use those annoying plastic bracelets on our wrists and they barely ever asked for our room number at restaurants. There's 5 delicious restaurants on the property and only 1 needed advanced reservation. Food was incredible and super fresh. Our room faced the ocean and had a pool right outside our door. Super convenient. We beach hopped outside the resort for a full day and after snorkeling at 8 beaches all around the island, I can confirm that our hotel's beach had the best reef we saw all day!! I saw incredible tropical fish, including a few squids on some days. I'm already planning to go back with family and bring my sister's kids. They have a fantastic day-care center. I travel international a ton and this is high up on my list of best all-inclusive resorts I've been to. You will enjoy staying here. Go for it!
Dear Raquel, Thanks for leaving us such a wonderful review. Our team works very diligently and it will provide them with great encouragement to keep doing what they are doing. We will be sure to share your appreciation and are happy to see that we were able to exceed all your expectations and as well contribute in the wonderful stay that you were able to have. We look forward to welcoming you back in the future to Sunscape Resorts & Dushi Curacao! Thank you, once again, for your kind words. Kind regards, Vonetta Wijn Social Media Coordinator & Econcierge Sunscape Resort, Spa & Casino
The rooms are dated however the beach makes up for it.
Dear Guest, Thanks for leaving us such a 5 star review. Our team works very diligently and it will provide them with great encouragement to keep doing what they are doing. We read that you have a point of improvement and will be sure to share with our management team. We look forward to welcoming you back in the future to Sunscape Resorts & Dushi Curacao! Kind regards, Vonetta Wijn Social Media Coordinator & Econcierge Sunscape Resort, Spa & Casino
Dear Guest, We regret to know this was your experience at our resort. Please message us privately so we can better address your concerns. Kind regards, Vonetta W E-concierge
To many mosquitos, besides the pool there was no activity we was bored most of the trip
Dear Guest, We would like to thank you very much for your most recent stay with us and for bringing your experiences to our attention. It was very disappointing to read about the inconsistencies you mentioned you experienced. We regret that we where not able to exceed your expectations. Thank you again and we sincerely hope to have another opportunity to impress you whenever your travels bring you back to Willemstad. Warm regards, Vonetta W Social media coordinator & Econcierge
Dear Guest, Thank you for taking the time to share your rating with us. We regret to know this was your experience at our resort. Please message us privately so we can better address your concerns. Kind regards, Vonetta W Social Media Coordinator & Econcierge
Dear Guest, Thank you very much for taking the time to share your experience at Sunscape Curacao Resort Spa & Casino. It is a real pleasure to see your positive rating, and we could not be prouder to know that we were able to provide you with a lovely stay. We hope to welcome you back soon and all friends & family. Sunny regards, Vonetta Wijn Sunscape Curacao Resort Spa & Casino Social Media Coordinator & Econcierge
The service was not the best. The staff was very discouraged and not welcoming. Unfortunately, the all inclusive isn’t fully an all inclusive service, do to the lack of resources in the island. Having said that everything is limited. The service at the restaurants for dinner is very slow and sometimes they ran out of choices. The services at the bars are very slow so please go filled with patience.
Dear Guest, Thank you for taking the time to share your feedback with us. We strive in working towards the highest quality standards for our customers. Therefore we want to extend our sincerest apologies concerning all the inconvenience that you have experienced and regret that we have not been able to exceed your expectations. Your feedback has been shared with our management team with the goal to make sure we keep improving our service and quality standards daily. We appreciate your honesty and hope to welcome you back in the future with the chance to exceed your expectations. Kind regards, Vonetta W Social Media Coordinator & Econcierge
Dear Valued Guest, It was an absolute pleasure to welcome you to our resort and even though your experience, in the beginning, did not go as smoothly we are very happy you gave us the opportunity to exceed your expectations. We love knowing we could make you feel at home in our resort and that our team has made it their duty to make sure you had a good time during your trip. We are always eager to go the distance for our guests, and we will share your kind compliments with our team as well as your points of improvement. Our team is very grateful for your kind words. Thank you for choosing Sunscape Curacao Resort, Spa & Casino - we hope your future travels bring you back to Curacao soon! Social Media Coordinator & Econcierge