Sunscape Curacao Resort, Spa & Casino - All Inclusive

4.0 star property
On private beach with outdoor pool, near Curaçao Sea Aquarium

Choose dates to view prices

Photo gallery for Sunscape Curacao Resort, Spa & Casino - All Inclusive

Aerial view
1 bedroom, free minibar, in-room safe, desk
Sun Club Suite Ocean Front | Terrace/patio
Sun Club Master Suite | Living room | LCD TV, iPod dock
Outdoor pool, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Room service

Explore the area

Map
Dr. Martin Luther King Blvd. #78, Willemstad
  • Mambo Beach
    ‪3 min walk‬
  • Curaçao Sea Aquarium
    ‪1 min drive‬
  • Jan Thiel Beach
    ‪11 min drive‬
  • Willemstad (CUR-Hato Intl.)
    ‪17 min drive‬

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Room options

Deluxe Garden View Double

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

  • 322 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Sun Club Premium Deluxe Ocean Front Double

  • 322 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Garden View King

  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Sun Club Honeymoon Junior Suite

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Sun Club Deluxe Ocean View King

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Premium Deluxe Ocean Front King

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Deluxe Ocean View Double

  • 322 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Sun Club Presidential Suite

  • 784 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Sun Club Master Suite

  • 1028 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Sun Club Junior Suite Ocean View

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Suite Ocean Front

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Room Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Double Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Room Master With Ocean View

  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

Room Deluxe With Garden View

  • Sleeps 2
  • 1 Queen Bed

Double Room Executive

  • Sleeps 3
  • 2 Double Beds

Double Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Standard With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Room Deluxe With View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With View

  • Sleeps 2
  • 1 Queen Bed

Double Room Deluxe

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Willemstad

Sunscape Curacao Resort, Spa & Casino - All Inclusive places you in Marie Pampoen, within a leisurely stroll of popular sights such as Mambo Beach and Curaçao Sea Aquarium. This 341-room, 4-star property welcomes business and leisure travelers with a private beach, a full-service spa, and a casino.

What's nearby

  • Mambo Beach - 3 min walk - 0.2 miles
  • Curaçao Sea Aquarium - 1 min drive - 0.7 miles
  • Renaissance Shopping Mall - 6 min drive - 3.6 miles
  • Queen Emma Bridge - 6 min drive - 3.6 miles
  • Jan Thiel Beach - 11 min drive - 5.3 miles

Getting around

  • Curacao Intl. Airport (CUR) - 24 min drive

Restaurants

  • ‪Luna Park - ‬4 min drive
  • ‪Mood Beach - ‬4 min walk
  • ‪Oceana Seafood Restaurant - ‬2 min walk
  • ‪Hemingway - ‬11 min walk
  • ‪Madero Ocean Club - ‬9 min walk

About this property

Sunscape Curacao Resort, Spa & Casino - All Inclusive

On private beach with outdoor pool, near Curaçao Sea Aquarium
Sunscape Curacao Resort, Spa & Casino - All Inclusive features a private beach, a full-service spa, and a casino. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, an outdoor pool, and a children's pool.
LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include free minibar items, furnished balconies or patios, and iPod docks.
A private beach and 2 outdoor tennis courts are featured at the property. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blue Mahoe Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Dutch, English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water
  • Damario
  • Himitsu
  • Oceana
  • World Cafe

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Resort Spa & Casino - Curacao Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad

Frequently asked questions

Are there all-inclusive options at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive resort and rates come with à la carte meals plus all onsite activities. Activities include snorkeling, kayaking, and soccer.

How much does it cost to stay at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Sunscape Curacao Resort, Spa & Casino - All Inclusive on Jul 11, 2025 start from $285.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near Sunscape Curacao Resort, Spa & Casino - All Inclusive?

This property is situated in Marie Pampoen within a short 6-minute walk of Mambo Beach and also 14 minutes on foot from Curaçao Sea Aquarium. You'll also find Queen Emma Bridge and Handelskade within a short drive.

Is there parking available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Blue Mahoe Spa is the property's spa and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive feature a casino?

Yes, Sunscape Curacao Resort, Spa & Casino - All Inclusive has a casino.

Is there an indoor pool at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Sunscape Curacao Resort, Spa & Casino - All Inclusive a good place to stay for couples?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, an outdoor pool, and a poolside bar.

Are there hot tubs at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive have a restaurant with a breakfast menu?

Yes, Sunscape Curacao Resort, Spa & Casino - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Sunscape Curacao Resort, Spa & Casino - All Inclusive.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Sunscape Curacao Resort, Spa & Casino - All Inclusive?

The closest major airport to Sunscape Curacao Resort, Spa & Casino - All Inclusive is Curacao Intl. Airport (CUR), which is 9.7 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yes, every guestroom at Sunscape Curacao Resort, Spa & Casino - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive offer wedding services?

There are wedding services available at Sunscape Curacao Resort, Spa & Casino - All Inclusive if that's in your vacation plans.

Sunscape Curacao Resort, Spa & Casino - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 239 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 139 out of 1001 reviews
Rating 2 - Terrible. 122 out of 1001 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth Ann, Placitas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First room (junior suite) had a small kitchenette but no pots, pans, dishes, silverware or glassware so that was a waste. Then the music from the pool area and the neighboring hotel was so loud so late into the night, I asked for a room change. For that, I had to wait another day and accept a "voluntary downgrade", which meant they wouldn't credit me the difference in cost. That room was quiet, but in poor condition (missing a closet door and a shower door, the toilet leaked, all but 1 drawer smelled weird). The food options were not great and too repetitive. I ate a lot of ice cream because I was hungry... Best thing was the beach, but you had to get there early for a lounge chair that wasn't past it's prime. I won't go back there.
Stayed 6 nights in May 2025

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience , entertaining for all
Stayed 9 nights in Dec 2024

8/10 Good

Susan Marie

Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly, drinks were good, resort is right on the beach. We had to wait almost every time we went to the buffet or one of the restaurants. Went to the Spa, had a massage and facial, both were wonderful. Resort is in desperate need of renovations though, I don’t think the Hyatt has put any money into it since it was built in the 60’s, the staff do what they can with what they have.
Stayed 6 nights in Feb 2025

4/10 Poor

Cierra Minus

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at this property tried really hard but obviously didn’t have the support they needed to succeed. The facilities were borderline awful. Dirty rooms. Unresponsive front desk for simple things like water. Unorganized dining options and wait lists. They need a dinner pager system so badly, I almost want to buy one for them! The pools were dirty. The beach towel staff member was one of the most inconsiderate, rude individuals on the staff. The male bartenders were rude. The buffet would run out of food 2 hours prior to closing. I was with my husband on a trip without our kids and we made the most of it; however, we would never recommend the island or this resort to anyone.
Stayed 3 nights in Mar 2025

6/10 Okay

Theresa M

Traveled with group
Disliked: Staff & service
Staff not very friendly or helpful. Pool bar not open. Ethel restaurants are not open every day. They need more bar staff- long wait for drinks . They are often running out of drink ingredients. We were on the third floor with no elevator and no one
Stayed 7 nights in Mar 2025

8/10 Good

McKenzie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall, we enjoyed our stay. The beaches/pools were beautiful! One night they had a fire show which was really awesome. Our room was nice and clean with a pretty and spacious balcony. The only issue was the water was only warm not fully hot. All of the staff was very nice and helpful. The food was okay. We loved the hibachi, but most of the places were just okay. One thing they should work on is increasing the availability of chairs. Most days people are saving chairs with towels at 7AM leaving no open chairs. Even though people put their towels on the chairs, you will see many chairs without anyone sitting on them for hours. They should work on enforcing the rule of not saving chairs with towels or putting out more chairs to fix this issue. Another positive was the bus station right outside the hotel which can drive you to downtown. It was very convenient. There are a few issues, but overall it was a nice place and we enjoyed our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Melinda Reed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here. Best part is the Sunclub beach and the ladies who work down there. Zoraida, Sylvia, and Verona are amazing! So kind and always have a smile and good story. Stayed on the first floor this time and was actually very cold but so convenient to the pool and beach. New towels in the Sunclub are super soft. Great improvements from two years ago. Glad to see familiar faces again. Can't wait to come back again. Wish they had a frequent visitor club!
Stayed 6 nights in Feb 2025

6/10 Okay

Christy Meacham

Stayed 4 nights in Feb 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! Beautiful beach that you can snorkel if that's your thing or just relax in the ocean! The pool bar was great with great servers.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mark, Marlborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very friendly.
Stayed 7 nights in Feb 2025

6/10 Okay

Ashley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Facility could use many updates. Amenities were scarce and paying to upgrade to sun club was not worth it. The AC barely worked in our room the entire stay. The staff were very kind and accommodating considering the limited supplies they were working with. The beach was outstanding and there's much to do and see in the area.
Stayed 7 nights in Feb 2025

6/10 Okay

Kevin

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities
their beach had good snorkling and clear water food was average, understaffed causing slow service, low end entertainment
Stayed 6 nights in Feb 2025

10/10 Excellent

Alexie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, food variety, casino, views, excellent snorkeling,
Stayed 7 nights in Feb 2025

8/10 Good

Lioudmila

Stayed 6 nights in Feb 2025

8/10 Good

Matthew, Amherst

Traveled with family
The beach was outstanding
Stayed 10 nights in Feb 2025

6/10 Okay

Douglas

Traveled with group, Traveled with family
The property needs updating. The food was inconsistent. The pool bar has cheap alcohol and lack of service. To get premium liquor you have to pay $44 per day unlike other all inclusives we’ve been to. There are not enough restaurants and for breakfast only a buffet unless you pay extra.
Stayed 6 nights in Feb 2025

8/10 Good

ROGER

Entertainment team the best ! Candyman nayhalie AWESOME Food could have more variety and stay open longer/later Rooms were big and cleaned well We enjoyed our stay overall
Stayed 4 nights in Feb 2025

6/10 Okay

Ena

Traveled with partner
The resort needs an upgrade. This is our second time staying there. The first time was great. This time the staff seemed to be a bit over it but you cannot beat the private beach! It is lovely. The food was average but the bartenders understood the assignment and were so fun. Mixed review overall. Might try a new resort the next time we go.
Stayed 5 nights in Jan 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The resort is ok. We did not like having to wait 45 minutes for a restaurant here at the resort only for a huge group to go in front of us. Supposedly this grill was first come first serve. But the staff didn’t even bother to tell us it would be forever to get served. Very careless. We gave up as well as others.
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double charged, hassle not worth it

We paid for the trip on Hotels.com, but when we arrived, the front desk staff charged us again while checking us in, to the tune of $1400. The next day, I asked them about it. They acknowledged the error but said the person who does refunds was not there, and they would issue the refund on Monday (which was after we were going to leave). We've tried calling and going through Hotels.com to get the refund. Two weeks later, they still haven't issued it. Everything else about the stay was good, but you can't double charge someone and then just try to keep the money. That outweighs everything else about the hotel. If we knew about this, we would not have stayed here.
Stayed 3 nights in Jan 2025

8/10 Good

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the entertainment and team, especially Pedro and Candyman. I didn't think the food was that great, especially the buffet. Otherwise, we had a fantastic time!
Stayed 8 nights in Jan 2025

6/10 Okay

Sergii, Brooklyn

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Not enough beach towels . Waiting for them long time . Food is almost the same every time . Lines for meals . Lines in restaurants and long waiting.
Stayed 7 nights in Jan 2025

4/10 Poor

J

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the resort's VIP option - the Sun Club rooms and it did not feel VIP. Apart from the ladies at Check in and one server at Damario, I'd sum up rhe resort and it's staff at a 2/10. Everyone was rude or dismissive and this was made worse if you didn't tip them which is odd because one would normally tip based on good service. We also witnesed on numerous occassions where staff treated guests with lighter skin tones much better than those with darker skin tones, serving them ahead of their turn and greeting them warmly, while other guests barely got acknowledged. The buffet area was often covered with flies, the restaurants would be closed on certain days with no communication to guests, the rooms were relatively large but with 80s decor and in need of upgrades/repairs, the drinks were watery - everything from juice to the cocktails, the shuttles advertised on the website did not exist and the mini bar selections were limited.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lara Tipton

Stayed 7 nights in Dec 2024

8/10 Good

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the customer service was good. The outside is amazing!!!
Stayed 4 nights in Dec 2024