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Sunscape Curacao Resort, Spa & Casino - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Sunscape Curacao Resort, Spa & Casino - All Inclusive

Aerial view
Sun Club Presidential Suite | Living area | LCD TV, iPod dock
Sun Club Master Suite | View from room
Outdoor wedding area
Outdoor pool, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive

Explore the area

View in a map
Dr. Martin Luther King Blvd. #78, Willemstad
  • Place, Mambo Beach
    ‪3 min walk‬
  • Place, Curaçao Sea Aquarium
    ‪9 min walk‬
  • Place, Jan Thiel Lagoon
    ‪4 min drive‬
  • Airport, Willemstad (CUR-Hato Intl.)
    ‪17 min drive‬

Room options

View all photos for Sun Club Junior Suite Ocean View

Sun Club Junior Suite Ocean View | Free minibar, in-room safe, desk, blackout drapes

Sun Club Junior Suite Ocean View

  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Free minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View King

  • Ocean view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Sun Club Premium Deluxe Ocean Front King

Free minibar, in-room safe, desk, blackout drapes

Sun Club Premium Deluxe Ocean Front King

  • Ocean view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Deluxe Ocean View Double

Free minibar, in-room safe, desk, blackout drapes

Sun Club Deluxe Ocean View Double

  • Ocean view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King | Free minibar, in-room safe, desk, blackout drapes

Sun Club Deluxe Ocean View King

  • Ocean view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Suite Ocean Front

Free minibar, in-room safe, desk, blackout drapes

Sun Club Suite Ocean Front

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Sun Club Master Suite

Sun Club Master Suite | Free minibar, in-room safe, desk, blackout drapes

Sun Club Master Suite

  • Ocean view
  • 1028 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Sun Club Presidential Suite

Sun Club Presidential Suite | Living area | LCD TV, iPod dock

Sun Club Presidential Suite

  • Ocean view
  • 784 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Sun Club Premium Deluxe Ocean Front Double

Sun Club Premium Deluxe Ocean Front Double | Free minibar, in-room safe, desk, blackout drapes

Sun Club Premium Deluxe Ocean Front Double

  • Ocean view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Honeymoon Junior Suite

Sun Club Honeymoon Junior Suite | Free minibar, in-room safe, desk, blackout drapes

Sun Club Honeymoon Junior Suite

  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Garden View Double

Free minibar, in-room safe, desk, blackout drapes

Deluxe Garden View Double

  • Garden view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Free minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View Double

  • Ocean view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

Free minibar, in-room safe, desk, blackout drapes

Deluxe Garden View King

  • Garden view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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Dreams Curacao Resort, Spa & Casino - All Inclusive

Piscadera
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
7.0 out of 10, Good, 710 reviews
$423 nightly
The price is $423
Jun 1 - Jun 2
Total with taxes and fees
Dreams Curacao Resort, Spa & Casino - All Inclusive

About the neighborhood

Willemstad

Sunscape Curacao Resort, Spa & Casino - All Inclusive places you in Vredenberg bij Kintjan, within a leisurely stroll of popular sights such as Mambo Beach and Curaçao Sea Aquarium. This 341-room, 4-star property welcomes business and leisure travelers with a private beach, a full-service spa, and a casino.

What's nearby

  • Mambo Beach - 3 min walk - 0.2 miles
  • Curaçao Sea Aquarium - 9 min walk - 0.5 miles
  • Sahara Casino - 2 min drive - 1.3 miles
  • Landhuis Chobolobo - 3 min drive - 1.6 miles
  • Jan Thiel Lagoon - 4 min drive - 1.9 miles

Getting around

  • Curacao Intl. Airport (CUR) - 24 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Sun Club Bar - ‬2 min walk
  • ‪Starlight Lounge - ‬4 min walk
  • ‪Bliss The Berry - ‬7 min walk
  • ‪Caipirinha Bar Curacao - ‬8 min walk

About this property

Sunscape Curacao Resort, Spa & Casino - All Inclusive

Sunscape Curacao Resort, Spa & Casino - All Inclusive features a private beach, a full-service spa, and a casino. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, an outdoor pool, and a children's pool.
LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include free minibar items, furnished balconies or patios, and iPod docks.
A private beach and 2 outdoor tennis courts are featured at the property. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blue Mahoe Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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  • On private beach
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7.6 out of 10, Good, 1,628 reviews
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May 27 - May 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water
  • Damario
  • Himitsu
  • Oceana
  • World Cafe

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Resort Spa & Casino - Curacao Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad

Frequently asked questions

Are there all-inclusive options at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive resort and rates come with à la carte meals plus all onsite activities. Activities include snorkeling, kayaking, and soccer.

How much does it cost to stay at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sunscape Curacao Resort, Spa & Casino - All Inclusive on Jun 7, 2026 start from $417, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near Sunscape Curacao Resort, Spa & Casino - All Inclusive?

This property is situated in Vredenberg bij Kintjan within a short 6-minute walk of Mambo Beach and also 14 minutes on foot from Curaçao Sea Aquarium. You'll also find Queen Emma Bridge and Handelskade within a short drive.

Is parking available on site at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Blue Mahoe Spa is the property's spa and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive feature a casino?

Yes, Sunscape Curacao Resort, Spa & Casino - All Inclusive has a casino.

Is there an indoor pool at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Sunscape Curacao Resort, Spa & Casino - All Inclusive?

There are plenty of amenities for couples at this property, including a private beach, an ocean-view restaurant, and an outdoor pool.

Are there hot tubs at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, but this property does have a sauna.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive have a restaurant with a breakfast menu?

Yes, Sunscape Curacao Resort, Spa & Casino - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Sunscape Curacao Resort, Spa & Casino - All Inclusive.

Are there connecting rooms at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yes, this property has connecting rooms you can book for your group event or vacation.

How close is the airport from Sunscape Curacao Resort, Spa & Casino - All Inclusive?

The closest major airport to Sunscape Curacao Resort, Spa & Casino - All Inclusive is Curacao Intl. Airport (CUR), which is 9.7 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yes, every guestroom at Sunscape Curacao Resort, Spa & Casino - All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive offer wedding services?

There are wedding services available at Sunscape Curacao Resort, Spa & Casino - All Inclusive if that's in your vacation plans.

Sunscape Curacao Resort, Spa & Casino - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 254 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 148 out of 1000 reviews
Rating 2 - Terrible. 130 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lenka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean, very simple layout and beautiful beach area for swimming and snorkeling, definitely great location. Great for the price package deal!
Stayed 4 nights in Apr 2026

6/10 Okay

Katerin

Stayed 4 nights in Feb 2026

8/10 Good

Sarah

Stayed 4 nights in Jan 2026

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the food was good.
Stayed 4 nights in Feb 2026

2/10 Terrible

Bryan

I was one of the folks stranded during the military action in Venezuela. Because of this I had to add extra days at the resort and did so through Expedia. When I went to check in after my original stay had ended the resort would not accept the fee I paid to Expedia and said there was an error with my booking and forced me to pay them directly as well, in essence paying double the published rate. I was very upset and told “take it or leave it”. If you book through Expedia don’t be shocked if they try to charge you more upon checkin.
Stayed 2 nights in Jan 2026

6/10 Okay

Leonora

Liked: Cleanliness, amenities
Bathroom appliances (mirror dimmed, bath pad kept water) are old. Staff is very friendly
Stayed 5 nights in Feb 2026

8/10 Good

Fidel Edgardo

Stayed 7 nights in Jan 2026

8/10 Good

Adriana

Lo mejor del hotel fue el personal, sobre todo
Stayed 5 nights in Jan 2026

8/10 Good

Adolfo

Stayed 5 nights in Jan 2026

10/10 Excellent

Magaret

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A small resort- clean, good food, peaceful 😊
Stayed 10 nights in Jan 2026

10/10 Excellent

Ruben

Excellent
Stayed 4 nights in Jan 2026

2/10 Terrible

JOSE LUIS, SANTIAGO

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I have stayed at many all-inclusive resorts throughout the Caribbean, across different countries and budgets, from very affordable to luxurious. Without any doubt, this has been the worst of them all, even compared to basic resorts. The infrastructure is clearly neglected, with no major renovations in years, only superficial fixes that do not hide the deterioration. The resort feels old and uninviting. The food is the biggest disappointment: the buffet offers almost the same food every day with no real variety, themed restaurants are very few with extremely limited menus, and items often run out without being replenished. There are long periods with nothing to eat, and after 10:00 p.m. food is practically unavailable. Desserts are particularly bad, essentially the same cake in different colors. There is no online reservation system; you must sign up in person and sometimes wait up to two hours just to eat something very limited. Much of the restaurant staff is unfriendly, while the entertainment staff is excellent and truly committed. The beach looks nice but the sand is mostly rock. The island is excellent for snorkeling thanks to its crystal-clear turquoise water, but truly paradisiacal beaches are elsewhere. The lagoon-style beach is pleasant but artificial, ending at a wall and surrounded by old infrastructure. I chose this hotel due to the limited all-inclusive options on the island and will definitely not return.
Stayed 12 nights in Jan 2026

2/10 Terrible

JOSE LUIS, SANTIAGO

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I have stayed at many all-inclusive resorts throughout the Caribbean, across different countries and budgets, from very affordable to truly luxurious. Without any doubt, this has been the worst of them all, even compared to the most basic resorts. The infrastructure is clearly neglected. No major renovation or deep restoration has been done in years—only superficial fixes like painting doors or walls, which do not hide the overall deterioration. The resort feels old, worn out, and uninviting. The food and dining experience are the biggest disappointment. The buffet offers almost the same food every day, with no real variety. The themed restaurants are very few and have extremely limited menus, often with items already unavailable. There are also long periods when there is nothing to eat, and after 10:00 p.m. food is practically impossible to find. When food runs out, it is not replenished. Desserts are particularly bad—essentially the same cake in different colors. The restaurant system is terrible: there is no online reservation system. You must sign up in person and sometimes wait up to two hours, listening for your room number to be called, just to eat something very limited. The attitude of much of the restaurant staff is unfriendly and sometimes uncomfortable, with only a few positive exceptions. The only consistently positive aspect of the hotel is the entertainment staff, who are energetic, friendly, and committed. Upon arrival, the Wi-Fi barely worked. After three
Stayed 12 nights in Jan 2026

10/10 Excellent

Belinda

Liked: Room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff were amazing! Breeze is the absolute best ever with kids. Candy man is hilarious and fun and marvette is incredibly kind and loving with the kids program
Stayed 7 nights in Jan 2026

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort’s beach was a great place to lounge around. The staff was overall friendly and helpful. The dining choices were decent with above average food. We did wish there were food/snack options available between the regular dining hours of operation. The rooms were satisfactory, although we did not have hot water for the first three days before it was addressed. Our children wished there was a dedicated pool that was available for use with extended hours as all the pools were closed off starting at 6 PM. I give the resort a solid 4 stars only because of some of the shortcomings I had mentioned.
Stayed 7 nights in Jan 2026

6/10 Okay

ANTHONY S, middlesex

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was great except the room we were in, building 2 was facing the resort non the next property and was very loud.
Stayed 5 nights in Dec 2025

8/10 Good

Alisa Meri

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent beach
Stayed 7 nights in Dec 2025

6/10 Okay

Karim I

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
The rooms that we got smelled moldy and the AC wasn't very cold, the rooms on the other side seemed to be more updated and better. The pool was good, and the beach front is excellent. The entertainment staff was the nicest staff around and really made our stay worth it, Candyman, Crazy G, Pencil, Breezy and Mr Ellie were incredible.
Stayed 6 nights in Dec 2025

2/10 Terrible

Shahabudeen, Snellville

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Everything went wrong. See all comments noted in the app messages. Please call to discuss.
Stayed 5 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. In the midst of upgrading. Staff was pleasant and it was very relaxing!!
Stayed 8 nights in Dec 2025

10/10 Excellent

Juan

Stayed 5 nights in Dec 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest thing to a digital catfish that I’ve ever experienced. The photos posted online do not match the accommodations. The property is old and does not carry the weight of the years well. The worst part was a tie between a dysfunctional staff that did not communicate with each other and gave my family often wrong or misleading information (a sign says an amenity would open at 11, by 11:30 no staff member was there or it would open at 11:45 one day and 12 the next with no explanation, or they would routinely run out of food and not seem to care about their impact on guests) and a terrible kitchen. No seasoning to the food at all. Straight from frozen package to your plate. I’ll never stay at another Hyatt property. The experience and the staff were that bad.
Stayed 6 nights in Dec 2025

6/10 Okay

Sandra

Traveled with family
Disliked: Cleanliness, amenities
Horrible food! Overall staff not very helpful. Required numerous inquiries to get assistance. Great entertainment.
Stayed 4 nights in Dec 2025

6/10 Okay

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
No help with suitcases to rooms, got offered a $200 coupon the day I was checking out (found out I was suppose to be given this the day I checked in and I never got it), called room service 16 times Christmas Eve night along with the front desk, and the Sun Club members desk and the operator and no one answered. Christmas Day room service still wasn’t answering but I got on to the Sun Club members desk (phew) they told me 35-45 mins for my order (nachos, chick sandwitch and beef burger) the order took 1.5 hours and closer to two hours member services desk is telling me that they can’t get in to room service…..the joke is when my sandwich arrived half way in I realized that 1/4 of my chicken was raw! Big Steups.
Stayed 5 nights in Dec 2025

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