Shangri-La Mactan, Cebu

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Shangri-La Mactan, Cebu

Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Ballroom
5 restaurants, breakfast served
Banquet hall
2 outdoor pools, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

View in a map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Place, Magellan Monument
    ‪8 min walk‬
  • Place, Mactan Shrine
    ‪8 min walk‬
  • Place, Jpark Island Waterpark
    ‪6 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

Deluxe Room, 1 King Bed, Sea View

8.6 out of 10
Excellent
(14 reviews)
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Sea View

8.8 out of 10
Excellent
(16 reviews)
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(10 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(27 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(14 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

Ocean Wing Panorama Suite King

8.8 out of 10
Excellent
(3 reviews)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean Wing Panorama Room King

9.2 out of 10
Wonderful
(12 reviews)
  • 388 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Main Wing Deluxe Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 657 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Family Room, 2 Twin Beds (Ocean Wing Premier )

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed (Mactan)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Main Wing Veranda)

  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Twin Beds (Ocean Wing)

  • Sleeps 4
  • 2 Twin Beds

Panoramic Suite, 2 Twin Beds (Ocean Wing)

  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Lapu-Lapu

Shangri-La Mactan, Cebu places you next to CHI, The Spa and within a 10-minute walk of Mactan Shrine. This 530-room, 5-star resort has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Magellan Monument - 8 min walk - 0.5 miles
  • Mactan Shrine - 8 min walk - 0.5 miles
  • Jpark Island Waterpark - 6 min drive - 3.0 miles
  • Cebu Yacht Club - 8 min drive - 4.3 miles
  • Mactan Marina Mall - 8 min drive - 4.8 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 21 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Street Burger Gordon Ramsay - ‬17 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Bar Samurai & Geisha Lounge - ‬15 min walk

About this property

Shangri-La Mactan, Cebu

Luxury resort on the beach, with 2 outdoor pools
Shangri-La Mactan, Cebu features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include a children's pool, a gym, and a sauna.
Guests can expect 42-inch LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include balconies, minibars, and coffee makers.
A private beach, an outdoor tennis court, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for PHP 3682.5 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 5000.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Frequently asked questions

Is a free cancellation option available at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Mactan, Cebu?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Mactan, Cebu on Nov 9, 2025 start from $187.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Shangri-La Mactan, Cebu?

Guests positively rate the resort's beach location in Lapu-Lapu, just steps from CHI, The Spa, and within a 10-minute walk of Magellan Monument and Mactan Shrine. You'll also find Lapu-Lapu Monument and The Mactan Newtown Beach less than a mile away.

Will I be able to park at Shangri-La Mactan, Cebu?

Yes, uncovered self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Shangri-La Mactan, Cebu?

Chi is the resort's spa and services include Thai massages, prenatal massages, detox wraps, and aromatherapy.

Does Shangri-La Mactan, Cebu have a casino on the premises?

No, Shangri-La Mactan, Cebu doesn't have a casino.

Will I find an indoor pool at Shangri-La Mactan, Cebu?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Shangri-La Mactan, Cebu good for couples?

There are plenty of amenities for couples at this resort, including a private beach, 2 outdoor pools, and a poolside bar.

Are there hot tubs at Shangri-La Mactan, Cebu?

Yes, guests can enjoy a spa tub at this resort.

Does Shangri-La Mactan, Cebu feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Mactan, Cebu has 5 restaurants, and serves a full breakfast each morning for a surcharge.

Will Shangri-La Mactan, Cebu allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Mactan, Cebu.

Does Shangri-La Mactan, Cebu have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Shangri-La Mactan, Cebu?

The closest major airport to Shangri-La Mactan, Cebu is Mactan - Cebu Intl. Airport (CEB), which is 5.3 mi away (21 minutes by car).

Are there rooms with balconies at Shangri-La Mactan, Cebu?

Yes, every guestroom at Shangri-La Mactan, Cebu comes with a balcony with some featuring ocean or garden views.

Does Shangri-La Mactan, Cebu have a wedding venue on site?

Take advantage of the wedding venue at Shangri-La Mactan, Cebu if you plan to say "I do" during your trip.

Reviews

Shangri-La Mactan, Cebu Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 777 out of 1040 reviews
Rating 8 - Good. 172 out of 1040 reviews
Rating 6 - Okay. 51 out of 1040 reviews
Rating 4 - Poor. 17 out of 1040 reviews
Rating 2 - Terrible. 23 out of 1040 reviews

Reviews

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Lobby Lounge in Shangri-La Hotel provide an exceptional experience. They are consistently warm, attentive, and professional, creating a welcoming atmosphere from the moment you arrive. Service is prompt yet never rushed, with genuine smiles and thoughtful gestures that make guests feel valued. Their knowledge of the menu and ability to anticipate needs adds a personal touch, elevating the overall experience. It’s clear that the team takes pride in ensuring every visit is both relaxing and memorable.
Stayed 9 nights in Sep 2025

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lerma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very welcoming. Amazing beach!!! Highly recommended!
Stayed 1 night in Jul 2025

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel with Amazing staff

Had a few days with my daughter. Staff in the hotel are just amazing. Nothing is too much trouble for them and just super friendly. Loved the lobby bar and the music nightly. Nowhere ever felt too busy. Lovely hotel. We will definitely return.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kulaya

Stayed 1 night in Jun 2025

8/10 Good

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Maria Imelda

Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is kind of showing its age on some small details, but that does not mean it is not a five star experience. Service is amazing and ALL the staffs are friendly and accommodating. Its a perfect place for a family vacation.
Stayed 5 nights in Jul 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Winston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 6 nights in Jun 2025

10/10 Excellent

Awida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Andreas

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible experience, never come back at the property. Management very bad . We pay the expensive rooms. After all we moved to Sheraton the 2nd night. Bad experience at Shangrila
Stayed 3 nights in Jun 2025

10/10 Excellent

ELVEZA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Sherry, NCD

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Stayed 1 night in Jun 2025

6/10 Okay

Sam

Liked: Amenities
Disliked: Property conditions & facilities
Used to be a 5 star property but not anymore. This hotel needs a much needed upgrade other than that, the location is perfect especially if you have a family.
Stayed 4 nights in Jun 2025

8/10 Good

Bernadette, Corona

Traveled with family
Liked: Amenities
While it’s clear this resort was once a true 5-star destination, the rooms are ridiculously in need of major refurbishment. We stayed in a family deluxe room and a twin ocean view room on the 7th floor of the main wing and how embarrassing is it that their mattress boxes are threadbare in several areas. One of our rooms (7103) had a disgusting smell and a running toilet. Carpet in the hall and ornate wooden panels on the walls of the hallway need repair or replacement. The elevator doors and buttons were always smudged and never seemed to be wiped down. When it rained, a white foam appeared on the balcony floor. That being said, the staff, every single one of them, were amazing and exemplified true Filipino hospitality. Everyone repeats your order to ensure accuracy and requests were handled promptly. Other highlights were the Chi Spa, which we’d definitely come back for (shout out to Noemi, salamat po), the Ocean wing pool, beach area, and Tides buffet. I had asked about access to the Ocean wing pool as a main wing guest and was told by the operator that we could not use it but one of the Ocean wing guests we met at the beach let me know that we should be able to use it, so we tried and the staff there had no problems with us staying. It is a much nicer pool with a better view than the main pool. For those with young kids, the resort has tons of activities to keep them occupied. We would have definitely used the game room and playground a few years ago.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas, Maricopa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Shiela

Stayed 3 nights in Jun 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with family, staff is very friendly and love comeing back to this hotel
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked this a week prior to our arrival but when we arrived past 7pm the Manager on duty told us that the Expedia did not pay our stay and cancelled our booking, it was a 2 hours exchanging of communication between us and the Shangri-la and they instructed us to call Expedia as they are the vendor and we did not pay directly to them. I told them that I got confirmation that it was not cancelled and letter from Shangri-la reservatiom team that they are expecting our stay. Why should I cancelled a costly booking for 2 days if our family of 4 expecting to celebrate my daughter's bday there? It was a VERY INCONVENIENT check-in. Mactan road was flooded during our stay because it was raining hard then we arrived with this response. THE MANAGER John finally confirmed that our stay is an active booking and gave the necessary service and request. Shangri-la, we are not the first time guests please revisit your SYSTEM. John B. Manager you did your best but I do not buy staying in an offered downgraded room with higher price. I know you are fully booked but consider our stay because we are guests TOO. The ocean/ beach was the BEST part of this experience. Staff are commendable and friendly in the restaurants , beach, and swimming pool area. This is the closest best beach site that is decent so far in Mactan. Before you book ALWAYS check weather forecast. Despite of uncontrolled inconvenience we are still thankful for Safe stay. Thanks to my daughter's small bday gifts appreciate it
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! We didn’t want to leave. Everyone was very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Rob, Ogden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort. Look forward to next stay!
Stayed 4 nights in Mar 2025