I had an issue with changing my room type through orbitz and spoke with both Andrew and the General Manager Chris who attempted to resolve the issue on their end but ultimately it was an issue that only Orbitz could resolve. Andrew and Chris going out of their way to help me, exemplified the definition of excellent customer service.
New facility. All good!
Pleasant hotel, perfect if you like to shop - the hotel is kind of in the middle of a large shopping area.
Enjoyed our stay. Clean rooms, friendly staff. Shout out to Twee behind the bar! Excellent service!
The hotel is very nice and seemed to be well cared for. The hostess that checked us in seemed to either not care about anything or just was not interested in having to go through the motions of checking in a guest. She emphasized “The ONLY thing we have here for breakfast is,,,,,” and when asked what I should do with the luggage cart after taking my luggage to the room , should I leave it in the hallway? Her reply was “You can do whatever”. That was it, no “Have a nice stay” or “Thank you for staying with us”. The host or hostess really sets the tone from the beginning. In this case it was not a good representation of the company.
Don’t like that Breakfast is only served until 9 am.
Great location and very clean. Great workout facilities
Room was nice and clean. Located close to lots of shopping and restaurants. My complaint would be with the staff. Neither front desk clerk I interacted with was friendly. I was made to feel like an inconvenience. Other than that, I would recommend.
Everything was clean and new. LOVED the walk in shower and fairly large fridge. Only negative i have is i reserved the deluxe king room and had to be "downgraded" for no room being available of that kind. My price got refunded to the room i was in now but that's still a disappointing way to start the stay. I will use this location again though as everything ese was great.
The hotel was super clean, rooms were really nice and clean as well. Breakfast was excellent.
Although I booked 4 days in advance we were told upon check-in they were overbooked. We waited 20 minutes while room was prepared. Then the lock on our door didn’t work properly.
Free breakfast was was good. Our TV did not work and we did not get enough washcloths each day. We were just there for a weekend so we did not contact the front desk about this as we made what we had work. Location was convenient to restaurants etc. Hotel staff at front desk and bar were great.
Great for the what we needed. Would stay there again.
The facility seems brand new. It was very comfortable, and everyone was very friendly and helpful.
Nice new clean, hotel, great access to highway and stores.
La Quinta Inn & Suites by Wyndham Wichita Northeast places you within a 15-minute drive of popular attractions such as Wichita State University and McConnell Air Force Base. This 118-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.
La Quinta Inn & Suites by Wyndham Wichita Northeast's 118 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, along with 43-inch flat-screen TVs. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
Built in 2017, the brand new La Quinta Inn & Suites by Wyndham Wichita Northeast offers an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a business center, a meeting room, and a computer station.
I had an issue with changing my room type through orbitz and spoke with both Andrew and the General Manager Chris who attempted to resolve the issue on their end but ultimately it was an issue that only Orbitz could resolve. Andrew and Chris going out of their way to help me, exemplified the definition of excellent customer service.
New facility. All good!
Thank you for staying with us and giving us a great review! We hope to see you again soon!
Pleasant hotel, perfect if you like to shop - the hotel is kind of in the middle of a large shopping area.
AWESOME - that's made our day and is terrific to hear! Thank you so much for your kind words and valuable feedback. We certainly love hearing that you had a wonderful stay, and value hearing back from our guests.The entire team will enjoy hearing from you again as well. We are extremely grateful you chose to spend your time with us during your visit, and hope to see you again!
Enjoyed our stay. Clean rooms, friendly staff. Shout out to Twee behind the bar! Excellent service!
WOW - that's awesome to hear! Thank you so much for your thoughtful review, kind words, and valuable feedback! We certainly love hearing that you had a wonderful stay, and value hearing back from our guests! Thuy as well as the entire team will enjoy hearing from you again as well. We are extremely grateful you chose to spend your time with us during your visit and hope to see you again! Travel safely!
The hotel is very nice and seemed to be well cared for. The hostess that checked us in seemed to either not care about anything or just was not interested in having to go through the motions of checking in a guest. She emphasized “The ONLY thing we have here for breakfast is,,,,,” and when asked what I should do with the luggage cart after taking my luggage to the room , should I leave it in the hallway? Her reply was “You can do whatever”. That was it, no “Have a nice stay” or “Thank you for staying with us”. The host or hostess really sets the tone from the beginning. In this case it was not a good representation of the company.
Greg, Thank you for taking the time to let us know about your experience at the hotel. We are troubled to hear of the inconvenience you've experienced during your stay for which we sincerely apologize. We definitely appreciate your feedback and will certainly look at all ways we might improve to provide you with an even better experience during your next visit. Thank you for choosing to stay with us and we will be working hard to upgrade our service in hopes that you'll return. Travel safely!
Thank you for the outstanding rating. We look forward to seeing you the next time you are in Wichita. Regards Jill Taylor Director of Marketing and Culture TGC Hospitality Managmenet
Thank you for the rating!
Don’t like that Breakfast is only served until 9 am.
Thank you for your comment. Sorry the breakfast hours were not suitable for you. However, We appreciate you staying with us.
Great location and very clean. Great workout facilities
Thank you for this positive review! We are happy that you even enjoyed our workout center! We appreciate your business!
Room was nice and clean. Located close to lots of shopping and restaurants. My complaint would be with the staff. Neither front desk clerk I interacted with was friendly. I was made to feel like an inconvenience. Other than that, I would recommend.
Anonymous-- Thank you for giving us the opportunity to host you while you were in Wichita. I am very pleased to hear that you enjoyed our new facility but I do want to apologize for the lack of guest service you received. I will be passing your comments along to our General Manager so that we can address the problems you encountered during your time with us. I hope we have the opportunity once again to wow you with our impeccable service. Thank you once again and safe travels to you and your family.
We're very sorry we couldn't get it fixed for you on this side, we would have surely taken care of you if we could. Thank you for your understanding and your kind words! We sure appreciate that you chose us. I'm hoping we get a chance to see you again!