Didn’t seem real clean in bathroom
Close to my daughter
Nice large room with desk, microwave, refrigerator. Toilet paper holder is in a BAD place.
Great place for vacation
Wonderful experience!
Issues with the shower in the room I was in from leaky shower head with low water pressure to issue draining as well.
The facility was attractive and clean. I liked that I could defer cleaning of my room until check out, thus saving water by not washing my towels and sheets, and saving employees time. The included breakfast was delicious.
Orbitz screwed up the reservation and sent to a bad place instead. what a joke
Close to where we needed to be
The hotel was nice. It was orbitz that gave me the problems. Got to the hotel at check in time. Only to be told that they didn’t have me in the system, that orbitz never sent my booking. Stayed on the phone 25 min only to be hung up on. Called back and was in the phone 1:33 min and finally got into a room. Will never be using orbitz again
Staff was very nice. However, my AC in the room was not working properly so my room was uncomfortably hot. Parking was also an issue. Good hotel, but I won’t be staying there again.
The property was located in close proximity to the airport, which was convenient. The room seemed as though the carpet needed to be vacuumed. There was a homeless man that remained right outside the hotel by the sliding glass doors at all times. He was harmless; however, it was disconcerting for my husband and I upon our return to the hotel. We returned from a graduation gathering at 11:00pm and it was pouring rain. The man was there asking for money again.
The staff was friendly and the hotels lobby was up to date. The room was dated and didn’t feel clean to me. Also the towels were dingy and one was falling apart.
Great breakfast. Quite rooms.
Very clean facility. Park and fly was free for the 1st 7 days. They had several options for sack breakfast. Will stay here again.
Easy access to the highway. Well lit parking lot. No breakfast(COVID). Bagged breakfast is the only offering. There are several fast food joints and restaurants very close. No snack vending machines only drinks. Room was nice no issues. The room I was in wasn't used very often, it was dusty.
Staff was very friendly and courteous I was hoping that snacks were available for purchase. It was too cold to go to the convenience store next door
Best Western Plus Wichita West Airport Inn is a short stroll from Towne West Square and Newman University. This 121-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Guests of Best Western Plus Wichita West Airport Inn enjoy a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Didn’t seem real clean in bathroom
Close to my daughter
Thank you for your review and we are very happy to hear that our location is near your family. We appreciate your business and look forward to welcoming you back again. If we need improvement please let us know!
Nice large room with desk, microwave, refrigerator. Toilet paper holder is in a BAD place.
Hi Dee,Thanks for the great review. Will take a look at toilet paper holder and see if we can move.
Great place for vacation
Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we are delighted to hear your comments while on vacation! Thanks again, and we look ahead to your next visit!
Wonderful experience!
Wow! Thank you for the great review! I'm pleased that you found our hotel to be welcoming and comfortable. We try to think of everything that would contribute to a great stay for our guests! Thanks again and please stay with us again when you are in the area.
Issues with the shower in the room I was in from leaky shower head with low water pressure to issue draining as well.
Your feedback is important to us, and we will use it to improve our services going forward. We value your business and hope you both will give us another chance to provide you with a better experience.
The facility was attractive and clean. I liked that I could defer cleaning of my room until check out, thus saving water by not washing my towels and sheets, and saving employees time. The included breakfast was delicious.
We appreciate your feedback in regards to your stay with us, Diane. We hope to welcome you back for another great stay with us!
Orbitz screwed up the reservation and sent to a bad place instead. what a joke
We're sorry to hear this Mark, we hope that everything was straightened out for you and we hope to have an opportunity to serve you again in the future.
Thank you for providing feedback on your recent experience at the Best Western Plus Wichita West Airport Inn. We take pride in providing a clean and comfortable space for all of our guests, our team is disappointed that you felt the bathroom was not as clean as it could have been. We hope you will accept our apology and we'd like to make this right on a future visit.