Issues with the shower in the room I was in from leaky shower head with low water pressure to issue draining as well.
The facility was attractive and clean. I liked that I could defer cleaning of my room until check out, thus saving water by not washing my towels and sheets, and saving employees time. The included breakfast was delicious.
Orbitz screwed up the reservation and sent to a bad place instead. what a joke
Close to where we needed to be
The hotel was nice. It was orbitz that gave me the problems. Got to the hotel at check in time. Only to be told that they didn’t have me in the system, that orbitz never sent my booking. Stayed on the phone 25 min only to be hung up on. Called back and was in the phone 1:33 min and finally got into a room. Will never be using orbitz again
Staff was very nice. However, my AC in the room was not working properly so my room was uncomfortably hot. Parking was also an issue. Good hotel, but I won’t be staying there again.
The property was located in close proximity to the airport, which was convenient. The room seemed as though the carpet needed to be vacuumed. There was a homeless man that remained right outside the hotel by the sliding glass doors at all times. He was harmless; however, it was disconcerting for my husband and I upon our return to the hotel. We returned from a graduation gathering at 11:00pm and it was pouring rain. The man was there asking for money again.
The staff was friendly and the hotels lobby was up to date. The room was dated and didn’t feel clean to me. Also the towels were dingy and one was falling apart.
Great breakfast. Quite rooms.
Very clean facility. Park and fly was free for the 1st 7 days. They had several options for sack breakfast. Will stay here again.
Easy access to the highway. Well lit parking lot. No breakfast(COVID). Bagged breakfast is the only offering. There are several fast food joints and restaurants very close. No snack vending machines only drinks. Room was nice no issues. The room I was in wasn't used very often, it was dusty.
Staff was very friendly and courteous I was hoping that snacks were available for purchase. It was too cold to go to the convenience store next door
Another excellent stay, it was Clean & Quiet, I stay here when I come to Wichita.
Another Excellent stay, drove to Wichita for Doc's appointment, checked in, went had dinner and came back watched TV and then had a great night sleep
Every time I stay here, always great to have a very clean room and quiet. Repeat customer
Stayed 2 nights. First morning, no hot water. Left for the day. Returned sround 10 pm and still no hot water. Told at front desk could check out and go elsewhere or get a small discount. We stayed as too late to packup and find another motel. Next morning when checking out, again told of a larger discount and manager would be calling me about it. Now over 24 hours since I checked out and no phone call from manager.
Another excellent weekend stay. Place is very clean and well maintained and friendly staff. Good deal for the price Been a repeat customer and will continue
Great overall stay! Would definitely stay again if ever in the area.
Best Western Plus Wichita West Airport Inn places you within a mile (2 km) of Towne West Square and Newman University. This 121-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM.
Best Western Plus Wichita West Airport Inn's 121 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include safes, ironing boards, and desks.
Guests staying at Best Western Plus Wichita West Airport Inn enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Issues with the shower in the room I was in from leaky shower head with low water pressure to issue draining as well.
The facility was attractive and clean. I liked that I could defer cleaning of my room until check out, thus saving water by not washing my towels and sheets, and saving employees time. The included breakfast was delicious.
We appreciate your feedback in regards to your stay with us, Diane. We hope to welcome you back for another great stay with us!
Orbitz screwed up the reservation and sent to a bad place instead. what a joke
We're sorry to hear this Mark, we hope that everything was straightened out for you and we hope to have an opportunity to serve you again in the future.
Close to where we needed to be
We're glad that our location worked out well for your needs however we are disappointed that we could not meet all of your expectations.
The hotel was nice. It was orbitz that gave me the problems. Got to the hotel at check in time. Only to be told that they didn’t have me in the system, that orbitz never sent my booking. Stayed on the phone 25 min only to be hung up on. Called back and was in the phone 1:33 min and finally got into a room. Will never be using orbitz again
We hope everything turns out okay.
Staff was very nice. However, my AC in the room was not working properly so my room was uncomfortably hot. Parking was also an issue. Good hotel, but I won’t be staying there again.
We're sorry to hear this. Thank you for your valued business.
The property was located in close proximity to the airport, which was convenient. The room seemed as though the carpet needed to be vacuumed. There was a homeless man that remained right outside the hotel by the sliding glass doors at all times. He was harmless; however, it was disconcerting for my husband and I upon our return to the hotel. We returned from a graduation gathering at 11:00pm and it was pouring rain. The man was there asking for money again.
Thank you for highlighting our location and we're so glad that it worked out well for your needs. We hope to have another opportunity to serve you again in the future. Thank you for your business.
The staff was friendly and the hotels lobby was up to date. The room was dated and didn’t feel clean to me. Also the towels were dingy and one was falling apart.
Thank you for being our recent guest. We look forward to another opportunity to invite you back.
Great breakfast. Quite rooms.
We are delighted to hear that you value the efforts we have put toward creating an environment where will enjoy your time spent with us. It was a pleasure having your company and we look forward to welcoming you back again soon!
Your feedback is important to us, and we will use it to improve our services going forward. We value your business and hope you both will give us another chance to provide you with a better experience.