Stay was horrible. Front desk was difficult and not accommodating at all. Put us in a room that had known a/c issues. Argued over the phone with me that it would work eventually. It climbed to 80 in the room and they still stated it would work. Maintenance told us it had issues and the supervisor still told them to put us in there. After multiple hours and failed attempts, they then finally decided to move us to a different room. Then stated they moved us so there’s no way of giving a partial refund.
The pool and jacuzzi were closed. The property did not advertise this when prepaid reservations were made. We chose this location because it had a pool. Our kids vacation was ruined.
We were in Wichita to visit our grand kids, so we enjoyed the indoor putt putt area
There was a big game room right outside our door and was pretty loud.
Spacious room with a comfy bed and pillows. The restaurant was different for a continental breakfast but was quite nice. My family loves all the games and especially the indoor pool.
Clean room connecting restaurant with good breakfast
This was a nice place to stay in a convenient area. The staff was helpful and nice. We were totally surprised that they required a $100.00 deposit rather than taking a credit card imprint for incidentals. To stay they actually made a charge on the credit card to be credited back at check out or required cash to held until check out. I found this to be a very unpleasant surprise and would have chosen another property to avoid this policy. Next time I will select another hotel.
It did appear to be clean and our room was spacious. Very strange layout for a hotel (our window overlooked the banquet room-(whats that about?); there were about 200 bikers there for an "outing" plus what appeared to be a church convention (interesting combo, eh?). Pretty noisy, but security seemed to be good. It served its purpose: a place to spend the night with a dog on a road trip, at a good price.
Overall, the room was clean and the staff was courteous. The only complaint is that the breakfast bar was not stocked. As items ran out, it took quite a long time before replacing with more food. The pool was nice (extremely chlorinated, but a comfortable water temperature). For not knowing what to expect as this was a last minute reservation and the only place left with a room, overall, it was good.
There was a lot of activities for all ages. The room and area was clean.
the motel was in a good location it was the first time i had ever been there the kids loved the pool and games we came up to see my mother inlaw and got snowed in the day we were supposed of left
Quick in and out to Wichita for company audit. Close, clean and comfortable overnight stay.
The hotel was convenient for the business I completed. The employees and rooms were of very good value. My stay was pleasant and the free breakfast greatly appreciated. Yes, I would stay again
I reserved an non-smoking room and requested that it be non-smoking in my special instructions. When I checked in, we were given a regular room that had a nice "Thank you for not smoking note on the door" but it was NOT a non-smoking room. I should have requested a different room. I'm very disappointed that a prepaid room with specific instructions was not met.
Stayed here for a week but would have been better off popping a tent on the side of the road. The hotel was old, musty, dirty, and moldy. The halls were littered with wine, beer, and similar boxes. The center area had people splayed out on couches all night snoring and such like it was there own home. The play area for kids was filthy and not used once by any kids I saw for the entire week we were there. The video games were old and stole more quarters then they took. The vending was over priced with stale outdated food. The pool area was only cleaned once a day and the floor was covered with candy and trash. The water was green and cloudy and I wouldn't have let my dog swim in it. The breakfast buffet was tasteless, greasy, mushy, and something you'd see in a school cafeteria rather than what is considered a 3 star hotel. ( 3 star, that's funny). Our toilets clogged nightly and we had to get a plunger from the front desk each day that came wrapped in a feces filled garbage bag. This place was the worst place we have ever stayed in 21 years of military service and moving. We will NEVER return to this establishment.
Stayed here for business, the country kitchen next door had a terrible breakfast. The rooms are old and out dated, although clean. Staff was average at best, would not stay there again.
Rooms are clean. Location is very industrial and clientele appear to be long term or more industrial travelers. The pictures are much nicer than the hotel's actual appearance. I would not have considered this a 3 star rated hotel.
Best place i have ever stayed in my life. The place is really really clean.
Exactly what I needed. Quick check-in, great room and no hidden/extra charges.
The staff went above and beyond to accommodate our needs.... we will be stay here on our next visit.
Best Western Wichita North places you within a 10-minute drive of popular sights such as Wichita State University and Museum of World Treasures. This 3-star hotel has 149 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
Enjoy a leisurely bite to eat at Country Kitchen, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:00 AM to 9:30 AM.
All of Best Western Wichita North 's 149 soundproofed rooms provide microwaves, refrigerators, and coffee makers. 42-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are also standard.
Guests staying at Best Western Wichita North enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and coffee/tea in a common area.
Stay was horrible. Front desk was difficult and not accommodating at all. Put us in a room that had known a/c issues. Argued over the phone with me that it would work eventually. It climbed to 80 in the room and they still stated it would work. Maintenance told us it had issues and the supervisor still told them to put us in there. After multiple hours and failed attempts, they then finally decided to move us to a different room. Then stated they moved us so there’s no way of giving a partial refund.
The pool and jacuzzi were closed. The property did not advertise this when prepaid reservations were made. We chose this location because it had a pool. Our kids vacation was ruined.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
We were in Wichita to visit our grand kids, so we enjoyed the indoor putt putt area
We are so glad that you got to see your family and that you got to try out the putt putt!! Safe Travels!
There was a big game room right outside our door and was pretty loud.
We are so happy that you chose our hotel to accomodate you while you were in town. We would like to have you back again in the future as a guest. To better serve your needs, if you would request to have a guest room that is not in the courtyard this will allow you to have a better experience.
Spacious room with a comfy bed and pillows. The restaurant was different for a continental breakfast but was quite nice. My family loves all the games and especially the indoor pool.
Thank you for taking your time and letting us know about your stay! We hope you have a Happy New Year, and hope to see you again soon!
Clean room connecting restaurant with good breakfast
This was a nice place to stay in a convenient area. The staff was helpful and nice. We were totally surprised that they required a $100.00 deposit rather than taking a credit card imprint for incidentals. To stay they actually made a charge on the credit card to be credited back at check out or required cash to held until check out. I found this to be a very unpleasant surprise and would have chosen another property to avoid this policy. Next time I will select another hotel.
It did appear to be clean and our room was spacious. Very strange layout for a hotel (our window overlooked the banquet room-(whats that about?); there were about 200 bikers there for an "outing" plus what appeared to be a church convention (interesting combo, eh?). Pretty noisy, but security seemed to be good. It served its purpose: a place to spend the night with a dog on a road trip, at a good price.
Overall, the room was clean and the staff was courteous. The only complaint is that the breakfast bar was not stocked. As items ran out, it took quite a long time before replacing with more food. The pool was nice (extremely chlorinated, but a comfortable water temperature). For not knowing what to expect as this was a last minute reservation and the only place left with a room, overall, it was good.
There was a lot of activities for all ages. The room and area was clean.
Thank you for taking your time to rate us. We did make it right with you by moving you to a different room. We are sorry that we did not meet your expectations. Safe travels.