The staff was very nice and caring
We arrived at check in time and our room was not ready. We checked back as told an hour later and was once again told that there was no ready room. It was clear that the first lady had not communicated our needs to the next one that we dealt with, cause she did not have a clue and could not find a ready room. We became very frustrated and upset at this treatment and all the sudden she found two ready rooms for us to choose from??? We asked to be comped for all the inconvenience so she offered us a free breakfast but failed to notify the food service people so when we called down for breakfast from room service they had NO record of us receiving a free meal. The one good helper was the lady from the kitchen who had to straighten everything out... which she did. The pool was crowded and dirty. One of the two hot tubs was empty, and the other did not have any jets that worked. We parked out side in the free parking...thanks alot Hyatt... we really enjoyed walking through the rain... but we weren't going to pay $10 so our car could be safe. A really bad experience with people that seemed totally indifferent to our needs.
Really nice hotel we definitely will be back
Clean and comfortable with friendly staff. Paper-thin walls though...slamming doors and loud neighbors kept us up all night.
Very clean and friendly. Hotel is a great place to stay!
Room smelled like mold. Representatives were nice.
We Live in Kansas City and we always stay here when we travel this way. We like the location and style.
Loved the view, slept great with such comfortable bed, Great coffee/muffins in lobby area, very friendly staff, loved the patio area next to coffee area outside. Great Parking garage!
Very friendly and helpful staff. The view from our room was amazing and the room was very clean.
Our stay was great. The staff was friendly and helpful. This exceeded my expectations! Please express my appreciation to them again.
From minute one my experience was great. The young woman that checked me in was pleasant, warm and incredibly helpful. I stopped to have an appetizer in the bar before the restaurant opened and everyone was wonderful. I ended up just staying and ordering from the waitress- she was awesome too. I will be traveling there for business frequently and could easily make this a home away from home.
Super clean hotel. Loved the indoor pool. Huge TV inside rooms! We'll be back for sure.
My mother and I were in Wichita KS for a family reunion and to visit with my other relatives too. She always stayed at the Best Western. We had a great deal on orbitz for this hotel and I booked it. She loved it. Easy to get around downtown area and centrally located for us to visit.
The hotel was beautiful! The room was very clean with a great view and a HUGE tv. Food at the restaurant downstairs was amazing. Nothing short of impressed. All expectations exceeded.
It was a great experience thank you for everything.
Located in Downtown Wichita within a short walk of INTRUST Bank Arena, Hyatt Regency Wichita is within a mile (2 km) of other popular sights such as Exploration Place. This 303-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Wichita and also close to Museum of World Treasures and Wichita Art Museum.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. To-go breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
The 303 rooms have an array of amenities, including refrigerators, laptop-compatible safes, and phones. 65-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Ironing boards and wardrobes or closets are also standard.
Guests of Hyatt Regency Wichita have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Parking is USD 10.00 per night (USD 14.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a microwave in a common area.
The staff was very nice and caring
We arrived at check in time and our room was not ready. We checked back as told an hour later and was once again told that there was no ready room. It was clear that the first lady had not communicated our needs to the next one that we dealt with, cause she did not have a clue and could not find a ready room. We became very frustrated and upset at this treatment and all the sudden she found two ready rooms for us to choose from??? We asked to be comped for all the inconvenience so she offered us a free breakfast but failed to notify the food service people so when we called down for breakfast from room service they had NO record of us receiving a free meal. The one good helper was the lady from the kitchen who had to straighten everything out... which she did. The pool was crowded and dirty. One of the two hot tubs was empty, and the other did not have any jets that worked. We parked out side in the free parking...thanks alot Hyatt... we really enjoyed walking through the rain... but we weren't going to pay $10 so our car could be safe. A really bad experience with people that seemed totally indifferent to our needs.
Really nice hotel we definitely will be back
Clean and comfortable with friendly staff. Paper-thin walls though...slamming doors and loud neighbors kept us up all night.
Very clean and friendly. Hotel is a great place to stay!
Room smelled like mold. Representatives were nice.
We Live in Kansas City and we always stay here when we travel this way. We like the location and style.
Thank you for taking the time to share with us. We are delighted to hear that we are your go-to choice in Wichita.
Hello! Thank you for your review. I'm so sorry to hear you had issues with your guest room. I would love the opportunity to investigate this further and ensure the issue is resolved. Please contact me at the hotel's main telephone number so I may be able to research your reservation/room. Unfortunately, I am unable to provide my direct contact information through this response. I look forward to working with you soon!