great service from the employees, you feel welcomed
The hotel was very clean. It was nice and quiet. The staff was helpful and friendly.
Very convenient for air travel, good food and service.
Friendly staff. Room always clean & neat. Beds have fresh linens and bed covers. At the time of this review only entrance is at main doors & door A due to COVID-19. Also mask must be worn and only room service is available. During my stay I did not need house cleaning fir any extra items.
Obviously an older property, rooms were dark and walls seemed worn, beds small, bathroom small and dark, plumbing in shower was partially disassembled I fixed it myself.
Was all very nice and clean. Personal we’re friendly and helpful. Just don’t like to have to pay for parking when using the airport
WiFi was spotty at best. Most of the time I had to keep signing in repeatedly. No WiFi in the lounge or dining area. Cleanliness is superb. I’m a germ-a-phobe. That is why I stay at Double Tree.
The pool was closed. We were compensated with breakfast which we were thankful for, but the pool was a key part of why we selected doubletree
The menu only had one item for vegetarians, a salad. The facilities seemed a bit tired. But the friendliness and competence of the staff made up for this, as did the convenience to the airport.
Took two tries to get an acceptable room for a silver level Hilton Honors member. Hilton HHonors credit was not given initially for this visit and required persistent negotiation with Hotel. I was told by desk staff that HHonors points are not given by Hilton when the stay is booked through an outside reservation service such as Orbitz or Expedia. Room coffee maker was not operable. Lack of microwave in the room was inconvenient. On departure who still staff was quite congenial and helpful however shuttle driver left without me despite numerous radio calls with desk staff and the fact that I was continuing out the front door when he drove away. It would be who the driver to have his radio on or a backup cell phone should the Radio fail. I make it a point to come to the DoubleTree at the Wichita Airport because of its facilities and convenience. The gym, the pool, restaurant staff and restaurant were great. As I said earlier oh, it takes more than a cookie and two extra bottles of water to make a good hotel stay. Hotel management finally gave me HHonors points partiallyto apologize for disatisfaction and Aloha
Convenient to airport and staff was pleasant to deal with.
The morning shuttle bus driver was totally inconsiderate and did not acknowledge us when we spoke to him and provided no assistance getting in or out of the van. The late night shuttle bus driver was a lot nicer as was the morning person who checked us out of the hotel. Not worth the price we paid.
My stay was short but the staff was great and room was comfy and clean. I would stay here again.
Refused bereavement rate. Every room-service order was 30-45 mins late and incomplete. Lower floor room ($189.00!!!) dark and dreary. All rooms noisy!
It was a classy hotel right at the airport! Very convenient and will stay there again!
The hotel staff were friendly, the rooms very nice, and the onsite restaurant was amazing. The food at Legends was really good and the staff in the restaurant so very friendly!
DoubleTree by Hilton Hotel Wichita Airport places you within a 15-minute drive of popular attractions such as INTRUST Bank Arena and Wichita State University. This 302-room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All of DoubleTree by Hilton Hotel Wichita Airport's 302 recently renovated rooms provide coffee makers, free local calls, and laptop-compatible safes. 55-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Ironing boards and desks are other standard amenities.
At DoubleTree by Hilton Hotel Wichita Airport, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and a computer station.
great service from the employees, you feel welcomed
The hotel was very clean. It was nice and quiet. The staff was helpful and friendly.
Thank you for the five star review. We appreciate it. I hope to see you back soon!
Thank you for the five star review - we appreciate it. I hope to see you back soon!
Very convenient for air travel, good food and service.
Thank you for the five star review and your kind words. We hope to have you back soon!
Friendly staff. Room always clean & neat. Beds have fresh linens and bed covers. At the time of this review only entrance is at main doors & door A due to COVID-19. Also mask must be worn and only room service is available. During my stay I did not need house cleaning fir any extra items.
Thank you for telling me of your visit. I am delighted that you found our cleanliness and sanitation efforts to your liking. I do hope to see you in the near future!
Obviously an older property, rooms were dark and walls seemed worn, beds small, bathroom small and dark, plumbing in shower was partially disassembled I fixed it myself.
Thank you for telling me of your visit. I apologize that you were not happy with your visit. I do hope you will give us a second chance. Best Wishes
Was all very nice and clean. Personal we’re friendly and helpful. Just don’t like to have to pay for parking when using the airport
Thank you for your kind words regarding the property and the ambassadors. I appreciate hearing them. For clarification, did you use our parking lot to fly out of ICT on a trip? Please let me know.
Thank you for taking the survey. What can we do to make this a five star score when you next return? Hope to see you soon!
WiFi was spotty at best. Most of the time I had to keep signing in repeatedly. No WiFi in the lounge or dining area. Cleanliness is superb. I’m a germ-a-phobe. That is why I stay at Double Tree.
Thank you for your kind words. You will be happy to know that I am working on upgrading our wifi service with more bandwidth and access points. IT will take some time but I hope to have it by the beginning of next year. Best Wishes,
The pool was closed. We were compensated with breakfast which we were thankful for, but the pool was a key part of why we selected doubletree
Thank you for your recent visit, our pool has been under maintenance shut down since mid-February as we are working to bring all mechanical units to our own stringent specifications. We have included a yellow banner ad across the front of our website as that is the most expedient way to advise guests of the repairs under way. It has been in place since mid-February and we revised the banner on 1 March to reflect the ongoing work. I do hope that you will give us another chance to be your hotel of choice.
Thank you for the five star review - we appreciate it. We hope to see you back soon!