Everything was great except the parking lot was being resurfaced so was challenging to drive through and park
At check the greeting wasn't as pleasant as people before or after me. I didn't get any of the details of breakfast, or amenities explained to me at all. Felt rushed
Nice place
Their facilities were very nice-staff friendly and room was very clean
Go
Location
I did not like that I received a room for a disabled individual whe I had not reserved that.
Restaurant only had breakfast buffet and no lunch.
The room smelled musty. Mold growing in the carpet next to the window air conditioner. There was hair on the low ceiling in the bathroom. The bathroom sink had hair in it like someone had cut their hair in the bathroom. Made a complaint about the room, front desk agent told me a manager would call. Been 2 weeks, no call.
Overall great staff, clean property, and nice hotel.
great place staff was awesome!! Bar staff was fun and made it a great experience for us !! even cooking for us right after they had just closed the kitchen
great service from the employees, you feel welcomed
The hotel was very clean. It was nice and quiet. The staff was helpful and friendly.
Very convenient for air travel, good food and service.
Friendly staff. Room always clean & neat. Beds have fresh linens and bed covers. At the time of this review only entrance is at main doors & door A due to COVID-19. Also mask must be worn and only room service is available. During my stay I did not need house cleaning fir any extra items.
Located 3.1 mi (5 km) from FlightSafety Textron Aviation Training - Wichita Maintenance, DoubleTree by Hilton Hotel Wichita Airport is within a 10-minute drive of Towne West Square. This 302-room, 4-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and 55-inch LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include coffee makers, free local calls, and laptop-compatible safes.
At DoubleTree by Hilton Hotel Wichita Airport, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and a computer station.
Everything was great except the parking lot was being resurfaced so was challenging to drive through and park
At check the greeting wasn't as pleasant as people before or after me. I didn't get any of the details of breakfast, or amenities explained to me at all. Felt rushed
Dear Shauntae,All comments are welcome, and we value your input. While we are glad to see that you had a good overall experience, we are very sorry to hear about your concerns regarding your check-in. It is our intention to provide an easy and welcoming check-in process for all guests. Thank you, and we hope to have the opportunity to show you a better experience in the future.
Nice place
Thank you so much for your review! We hope we get to welcome you back in the future!
Their facilities were very nice-staff friendly and room was very clean
Thank you so much for your 5 out 5 rating! We appreciate your review and hope to welcome you back in the near future.
Thank you so much for your review! We appreciate your score and hope to welcome you back to the property in the near future.
Go
Thank you for sharing your feedback with us. We appreciate you selecting our property. We hope to welcome you back in the not so distant future.
Location
Thank so much for taking the time to share your feedback with us. I am happy to hear you found the property to your liking. I do hope to see you near the future.
I did not like that I received a room for a disabled individual whe I had not reserved that.
Thank you for telling me of your visit. I hope you accept my apology and will give us a second chance when you return to Wichita.
Restaurant only had breakfast buffet and no lunch.
Thank you for telling me of your visit. Our popular buffet breakfast has been a hit with guests for quite some time, but I understand that not everyone wants a buffet. We do also offer a continental breakfast for guests. Lunch is available Monday through Friday. I hope to welcome yo back soon!
Dear Gina,We are thrilled you had a fantastic experience at DoubleTree by Hilton Wichita Airport. That said, we are sorry the resurfacing of our parking lot caused you some distress. Nevertheless, we hope you'll revisit us the next time your travels bring you our way!