Good location. The chairs in the room were not comfortable.
Hotel room smelled like mold walked right out hotel did not refund money have to dispute with credit card
At Check in Monique, the receptionist was nice and courteous. In the room, the bathroom door was broken, it won’t lock; the room phone had no connection, so we couldn’t call the front desk and as soon as we turned on the room heater, it had a bad buring smell. So, we went down and asked for a new room and they provided it right away, very kind of them. In the new room, every thing was working. But I had so much trouble with the pillows and the blankets at night, really poor quality. On top of that, there was no fan for air circulation, it’s only heating or cooling, so the room would get very stuffy. So, none of us(4) got any good sleep in the 3 nights that we stayed. And their breakfast wasn’t that good either. Overall, we think this place isn’t worth the money, they should go cheaper or make things better for the customers.
Overall a very clean, comfortable, affordable hotel.
After going out shopping all day, I returned to my room and noticed it had not been cleaned by hose keeping. I immediately notified the front desk and they handled everything very professionally. I was so impressed by the fount lady at the front desk. She came to the room and handled everything herself. She also brought goodies bags and empty the waste baskets. She was great!! I will stay at this hotel every time I visit Wichita. I will recommend this Hotel to all of my friends and family members.
Check in was very fast and efficient ant the young lady that checked me in was very nice and courteous
Stayed here 3 nights while helping our daughter move to Wichita. Excellent breakfast, clean and well-appointed room with a super-comfortable king-sized bed. I would have rated the hotel a "5" but for the unpleasant check-out experience - I and 4 of my fellow travelers had to wait a very long time to check out when no one was at the front desk at 7:30 on a Tuesday morning.
Attendant was not avail at check in for 10 minutes. There was an altercation outside our 3rd floor room at 2:00 AM that woke My wife and I up.
Great hotel and staff. Only sheets were so small the fitted sheet came off in the night. Otherwise, great stay and decent gym and workout machines!
Stayed for business...room was clean, had a refrigerator and nice linens. Great convenient location. Staff was extremely nice and accommodating. Solid breakfast, great way to start the day.
we will stay here again when we get to Wichita the hotel staff were great and the hotel was nice and clean The only complaint was that the waffle machine was not in service.
I was on a business trip and tgis was the closest one to the office with decent rooms. It was quiet for being so close to the highway.
Everything was fine, except the A/C. The room was cool but very humid. And only one wash cloth , which was taken care of.
Too often the inns that we stay at are a gamble. This was a pleasant surprise on a long trip home. We were greeted warmly, offered cookies and coffee. The room was large enough for the furniture that was in it, it was clean and very comfortable.
The room was neat and the free morning breakfast fantastic. On a daily basis they had a waffle maker, oatmeal, fruit, yogurt, bagels, muffins and cold cereal. Each day they also had some type of hot egg dish, with bacon, hot potatoes or french toast. The only problem I had was with the room type. My travel agent said the hotel gave me a handicap access and the Hotel said I requested it. The shower was the only difference from a regular room but all worked well in the end.
Easy to get to. Very close to many shopping and restaurant options.
The rooms were clean and comfortable. The continental breakfast was good. This hotel is easy to get to. Was an overall good experience. Would stay there again.
Best Western Wichita Northeast places you within a short walk of KU Wichita Center For Healthcare and within a mile (2 km) of Koch Aquatic Center. This 67-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Best Western Wichita Northeast's 67 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.
At Best Western Wichita Northeast, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
We are glad that you enjoyed your stay here at our hotel. We pride ourselves on our customer service, and happiness of our guest. We hope to see you again, when you make your way back here to Wichita..
We are glad that you enjoyed your stay here at our hotel. We pride ourselves on our customer service, and happiness of our guest. We hope to see you again, when you make your way back here to Wichita.
Good location. The chairs in the room were not comfortable.
Thank you for your business, we are glad that you enjoyed the location of our hotel. And I am sorry that the chairs in the rooms were not too comfortable for you. I hope that next time we meet your expectations with our furnishings.
Hotel room smelled like mold walked right out hotel did not refund money have to dispute with credit card
Thank you for writing a review. We are saddened to hear about the issues you have regarding the cleanliness of your room during the time of your stay. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inn & Suites by Radisson standards. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
At Check in Monique, the receptionist was nice and courteous. In the room, the bathroom door was broken, it won’t lock; the room phone had no connection, so we couldn’t call the front desk and as soon as we turned on the room heater, it had a bad buring smell. So, we went down and asked for a new room and they provided it right away, very kind of them. In the new room, every thing was working. But I had so much trouble with the pillows and the blankets at night, really poor quality. On top of that, there was no fan for air circulation, it’s only heating or cooling, so the room would get very stuffy. So, none of us(4) got any good sleep in the 3 nights that we stayed. And their breakfast wasn’t that good either. Overall, we think this place isn’t worth the money, they should go cheaper or make things better for the customers.
Thank you for writing a review. We are glad to know your kind words about the service of our staff named Monique and we are happy that your concern on the first room was addressed properly. On the other hand, we're sorry to hear that you were not comfortable with the pillows, blankets and that the fan was not available during the time of your stay. We were also told that our breakfast doesn't suit your preference. Certainly this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated and will be forwarded to the hotel management for further improvements. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
Overall a very clean, comfortable, affordable hotel.
After going out shopping all day, I returned to my room and noticed it had not been cleaned by hose keeping. I immediately notified the front desk and they handled everything very professionally. I was so impressed by the fount lady at the front desk. She came to the room and handled everything herself. She also brought goodies bags and empty the waste baskets. She was great!! I will stay at this hotel every time I visit Wichita. I will recommend this Hotel to all of my friends and family members.
Check in was very fast and efficient ant the young lady that checked me in was very nice and courteous
Stayed here 3 nights while helping our daughter move to Wichita. Excellent breakfast, clean and well-appointed room with a super-comfortable king-sized bed. I would have rated the hotel a "5" but for the unpleasant check-out experience - I and 4 of my fellow travelers had to wait a very long time to check out when no one was at the front desk at 7:30 on a Tuesday morning.
Hi, We are glad that you enjoyed your stay here at our hotel. We pride ourselves on our customer service, and happiness of our guest. We hope to see you again, when you make your way back here to Wichita..