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The Ritz-Carlton New York, Westchester

5.0 out of 5.0

Recent guest reviews

Only stayed one night. Loved the overall atmosphere and room. The check in experience was also great; I got upgraded for free!

We were in White Plains for a funeral and just needed a quiet comfortable homey place to relax and come home to....Ritz fit our needs to a tee. The hotel lobby restaurant was great for a late night drink and afternoon snack!

went for a one night getaway from NYC. first time at any Ritz and thought it would be "wow." it was not. the staff was above and beyond friendly, but the room was average at best. smudge marks on the furniture, carpet was stained, and comforter also had a stain. for the Ritz this is unacceptable. however, since we got a good deal it wasn't worth making a fuss. plus, the staff was excellent which helped make the experience better.

Great rooms and a thoughtful, wonderful, and courteous staff really make staying at the Ritz a pleasure. My girlfriend and I were in town for an event and the staff wrote a card thanking us for visiting and wishing us a good evening at our event. With the card they sent two cupcakes, which were delicious. The little things count, and you don't see attention to detail, or service like that anymore.

Stayed for an evening just to get away. Quick check in. Excellent room although view was of garage. Pool was nice. Room service was fantastic. Much needed rest ....fulfilled.

Beautiful room, great service, BOSE system did not work properly for music purposes. No hot tub; no jets in bathtub. Must call for service for everything, ex: ice; no fridge in room for personal use (only mini-bar). Ate at 42 - Amazing! Bed was supersoft. Staff @ drive-up valet parking almost too helpful - felt pressure to rush when checking in/leaving.

The staff was wonderful, the room quite beautiful, and the hotel's location was close to airport.

From the doormen to the servers, all was good. Hotel rooms were clean and stocked well.

We attended an anniversary party in Scarsdale so this location was perfect. We will also be going to a Bar Mitzvah there next year and will definitely stay at this hotel again. Great location, wonderful rooms, nice staff.

Absolutely Fantastic... We were treated with respect and even upgraded to a premium room. We stay at Ritz in Atlanta and Laguna Nigel. This is right up there. Our visit was very short one night only. We checked in at 9:30 PM and checked out at 6:00 AM. The ONLY complaint is we did not feel the $ 30.00 valet charge was worth it. It was very expensive for the eight and a half hours we were there.

I stayed at the Ritz Carlton for the NY Bar Exam. I was very stressed and found the Ritz to be incredibly relaxing. The staff was unbelievably friendly and did everything in their power to make my stay as nice as possible. I got a good deal on orbitz and I would definately stay there again should I need to stay in White Plains.

I was upgraded to a Suite. Very friendly and accommodating staff. Exquisite room and excellent restaurant.

3 Renaissance Square White Plains NY

Hotel highlights

  • Onsite dining
  • Spa
  • Indoor pool
  • Fitness center

The Ritz-Carlton New York, Westchester is a short stroll from Galleria at White Plains and The Westchester Mall. This 146-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a fitness center. It's also close to Pace University Law School and Westchester County Center.


Dining

Enjoy dining at one of 2 onsite restaurants including BLT Steak, which specializes in American cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop.


Rooms

All 146 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with DVD players, and guests can stay connected with WiFi. Bathrooms have free toiletries, bathrobes, and slippers. Minibars, coffee makers, and free bottled water are also standard.


Property features

Guests of The Ritz-Carlton New York, Westchester enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 30 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this luxury hotel include a steam room, WiFi in public areas, and 5 meeting rooms.

Room options

Junior Suite

King 1 | Sleeps 4

Suite, 1 Bedroom

King 1 | Sleeps 4

Superior Room (Premium)

King 1 | Full 2 | Sleeps 4

Guest reviews for The Ritz-Carlton New York

Everyone (1) Couples (6) Business (2) Family (1) Friends (1) Other (1)
5

fabulous hotel

Everyone

Only stayed one night. Loved the overall atmosphere and room. The check in experience was also great; I got upgraded for free!

By , from Manhattan, NY on Dec 11, 2016

5

relaxing, cozy, high end visit to ritz white plains

Families

We were in White Plains for a funeral and just needed a quiet comfortable homey place to relax and come home to....Ritz fit our needs to a tee. The hotel lobby restaurant was great for a late night drink and afternoon snack!

By on Jan 14, 2015

3

quick getaway

Couples

went for a one night getaway from NYC. first time at any Ritz and thought it would be "wow." it was not. the staff was above and beyond friendly, but the room was average at best. smudge marks on the furniture, carpet was stained, and comforter also had a stain. for the Ritz this is unacceptable. however, since we got a good deal it wasn't worth making a fuss. plus, the staff was excellent which helped make the experience better.

By on Nov 23, 2014

5

there's a reason it's 5 stars

Couples

Great rooms and a thoughtful, wonderful, and courteous staff really make staying at the Ritz a pleasure. My girlfriend and I were in town for an event and the staff wrote a card thanking us for visiting and wishing us a good evening at our event. With the card they sent two cupcakes, which were delicious. The little things count, and you don't see attention to detail, or service like that anymore.

By on Aug 20, 2014

5

night away

Couples

Stayed for an evening just to get away. Quick check in. Excellent room although view was of garage. Pool was nice. Room service was fantastic. Much needed rest ....fulfilled.

By on Aug 27, 2012

4

beautiful but missing something....

GetawayWithFriends

Beautiful room, great service, BOSE system did not work properly for music purposes. No hot tub; no jets in bathtub. Must call for service for everything, ex: ice; no fridge in room for personal use (only mini-bar). Ate at 42 - Amazing! Bed was supersoft. Staff @ drive-up valet parking almost too helpful - felt pressure to rush when checking in/leaving.

By on May 23, 2011

5

two day stay

Singles

The staff was wonderful, the room quite beautiful, and the hotel's location was close to airport.

By on Sep 26, 2010

4

great location

Couples

From the doormen to the servers, all was good. Hotel rooms were clean and stocked well.

By on Aug 11, 2009

4

ritz-carlton, westchester

Couples

We attended an anniversary party in Scarsdale so this location was perfect. We will also be going to a Bar Mitzvah there next year and will definitely stay at this hotel again. Great location, wonderful rooms, nice staff.

By on Jun 8, 2009

5

fantastic hotel

Couples

Absolutely Fantastic... We were treated with respect and even upgraded to a premium room. We stay at Ritz in Atlanta and Laguna Nigel. This is right up there. Our visit was very short one night only. We checked in at 9:30 PM and checked out at 6:00 AM. The ONLY complaint is we did not feel the $ 30.00 valet charge was worth it. It was very expensive for the eight and a half hours we were there.

By on May 23, 2009