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ResortQuest at Glacier's Reach

3.0 out of 5.0

Recent guest reviews

Terrible! All the units are rented to young people! Super noisy! The quiet time start at 11pm but they don't even have security and the Resort Quest front desk does not care about it. They just said call the police. Really? Thank you for the worst time ever!

The best place we have stayed in Canada so far. Close to town, nice and quite, everything you could possibly want. Cosey, comfortable, great spa, full kitchen and laundry. I really cant fault the place and im picky. My only thing would be new towels as some had marks on them and the bathroom fan makes funny loud noises, having said that though this place was awesome. Really happy with our stay here and would stay again in a heartbeat. Comfy beds also. The cupboards were stocked with oil and cooking stuff to make your stay better so we left our groceries also. This place was amazing and we loved our stay. Yes it was a bit dated but it was really great. We came off a 14 hour flight and arrived early. The door wouldnt open but after a call they gave us another code to let us in to sleep.. Not having an onsight manager was a minus as we couldnt figure out parking and get a ticket but the rest was great.

There are a few companies looking after these apartments. We didn't have any instructions on how to access these apartments. Have to call the agent for information. That was a let down. No doubt it was near the village where food and drinks are easily accessible, I really don't think the rooms rates are justified. The place is dated but clean. Some of the things are not working especially the lights. It was pretty dim. The pots and pans were not well cleaned too. It definitely doesn't deserve a good rating.

The positives - it's in Whistler. The negatives - everything else. Check in is in a different location. Parking is $15/night. Layout is completely illogical and takes an age to find your unit. Units are totally unsoundproofed. Complex is unmanaged. Our first night we were awoken by several drunk people stumbling back and shouting at each other. The second night there was a party in the unit above us. We called the hotel just after 10 and as they made a big song and dance about us acknowledging the no noise after 10pm policy we thought their response of "we tend to give them 10minutes grace to finish up" and "I'm sure they'll finish soon" a bit uninspiring. Sure enough they didn't and we called again, they said they'd send someone down. Not sure if they did but the party seemed to leave about 10:45 and we fell asleep. However, they returned at 3am and didn't stop until 7am. We heard every song, every cheer, everytime someone fell over (sounded pretty sore too) and we're pretty sure someone urinated outside our front door too. Staff at the Aspen seemed unable to do anything and cited the lack of onsite management as one factor. We asked to be moved on our last night to somewhere with onsite management but at that point we'd already had our two days skiing and with two bad nights sleep it wasn't the best start for our first experience of Whistler. I would never stay here again and would be reluctant to book through Whistler vacations again.

My husband and I stayed here for the first part of our honeymoon. Check in is at a different location (only a 2 minute walk from Glacier’s Reach) and the staff there were very helpful, letting us rest in an unused meeting room after a long flight from Australia. Our apartment was ready earlier than promised, thanks to the receptionist pushing for an earlier check in for us. The apartment was perfect! Great sized kitchen with all the utensils, crockery and serving ware you can think of, fireplace, TV with Netflix, private hot tub on the deck (this is a standout), 2 full bathrooms and chest of drawers in both bedrooms. All of these features made the apartment feel comfortable and like home. The only concern we had was the ‘stains’ on the doona cover from a previous guest. This made us question if the cover had actually been washed, or simply left as is for the next guest (us)... The bus to Whistler village is right across the road, as is the marketplace ( IGA) and various other eateries and shops. We preferred to walk to the Village when we weren’t with ski gear, which is about a 10-12 minute walk. Overall we loved our time in #18 and will stay here again if we return to Whistler due to its ‘home away from home’ feeling.

We stayed here from 5th to 16th December 2017 in rooms 91 and 91a. I'd highly recommend staying here! The accommodation was clean and well maintained, had everything you could need to cook a decent meal for multiple people, beds were comfortable and the hot tub was excellent too! I'd also like to recommend booking through Allseason Vacation Rentals (We booked through Booking.com) as the units are owned by various different companies. Trevor at Allseason was excellent before and during our visit, giving us all the info we could possibly need and allowed us to check-in slightly early so we could leave our luggage and also leave our luggage in the apartment before leaving (as we left Whistler around 2pm). He was excellent and couldn't have been more helpful! The apartment is just across the road from the Marketplace supermarket, which has everything you could possibly need. It's around a 10-15 minute walk to the gondolas/lifts at the base of Whistler and around the same time to Blackcomb village base. The walk from the apartment to Whistler base was lovely as you pass through the whole village stroll start to finish, including the Olympic Medals Plaza. 10/10 would highly recommend a stay here!

Some positives for this place. It was clean for the most part (there was a stain on a pillow case but as we weren't going to use it we didn't complain). It is in a relatively convenient location as the free marketplace shuttle has a stop just across the street and it is close to the small supermarket. It also isn't too far away from the main village and is within walking distance to all of this plus close enough to Nesters as well if you want to try a different supermarket. Ok so now the not so positives. Yes it is nice that you have a private hot tub, problem is at our unit (27), it's not very private. This is a ground floor unit and there is a walkway very close to the tub. Would be easily sorted if the owners would put in some privacy screens. The 'all year' pool is a joke, was not warm enough for my 6 month old to be in and there were no changing facilities at the pool so I had to walk out in the freezing cold with my soaking son to get him back to our unit and into the warm as quickly as possible. The unit itself was just ok, like I said was clean enough but there is no extractor fan in the kitchen which is a definite drawback and the gas fire also didn't work. There was very little provided in the way of toiletries so you really needed to bring your own. I'm also pretty sure that there was supposed to be a linens and towel change after 7 days but this didn't happen either. Unit was extremely noisy, could hear everything from the unit upstairs, made a complaint about the noise after having suffered for 2 previous nights but it didn't do much, contacted the security company that we had been given the number for and they said they didn't deal with here anymore as they hadn't paid their bills. When I said this to the girl that showed us the unit she said she knew nothing about it but later gave me the non emergency number for the police instead. Unfortunately it was Martin Luther King weekend and apparently the vast majority of the American kids that were up for the weekend were just there to get wasted so we had 3 nights of terrible noise at all hours of the morning. Not great when you have a 6month old with you. To top all this off our shuttle back to the airport was at 12, checkout at the unit was at 10 and to our dismay, there is no where to leave bags for a few hours after your checkout. Not convenient when there are 4 adults and one child, ended up having to carry all our luggage to Tim Hortons to sit there until the shuttle arrived. If you still feel like staying here after reading this then to end on a positive, the girl that showed us the unit, Sarah, was absolutely lovely and very easy to deal with.

We rented unit 34, a well-situated, two bedroom condo on a front corner of the complex. This was a return visit for us, having stayed in the complex about 10 years ago, when it was newer and fresher. Unit 34 has an ample supply of cooking utensils, and a working hot tub on a private deck. The walls and paint were in excellent condition, and the apartment was very clean. The location is good, with the marketplace shops and shuttle bus pick up point just across the street. It was about a 20 minute door to door commute to the Whistler gondola. On the disappointing side, the apartment was dated and the furniture was dowdy, well worn, and in some cases not very functional. Only one side of the toaster worked fully. There was not enough seating in the living room to accommodate four people in soft chairs. The second bedroom was extremely cramped, and there was virtually no storage space in that area as all was taken by extra bedding for the LR sofa bed and duplicate appliances to serve the bedroom in the event it was configured as a separate rental space. We lived out of baggage placed on the floor, stepping over them throughout the visit. Hangar space in the second bedroom was very tight. In addition, paper goods and other supplies in the apartment upon arrival were very basic, with no paper towels, no laundry detergent, and only a single roll of toilet paper per bathroom. There were virtually no instructions in the apartment for anything, not even a list of cable TV channels. The rental office was located about seven minutes walking distance away, requiring an extra trip upon check-in as well as departure. The rental office staff was efficient and friendly. Although the apartment was minimally equipped and dated, the reasonable rental price likely reflected that fact. My wife commented that she used the money we saved in rental to pay for our ski lessons so in the end as long as tenants are willing to sacrifice some of the amenities, there may be other ways to better use the money.

We stayed here on our first ski trip to Whistler with 3 young children. We found our apartment comfortable, with a lay out that suited our young family very well. Wifi was unlimited and of a consistently high speed. Location was excellent, with frequent and free shuttle buses to the Whistler ski fields only a short walk across the road. Whistler village is also close by, with supermarket, liquor store, lots of shops and amenities across the road. The only downside for us was the absence of a cot or fold-out bed for our 2 year old who had to sleep on a mattress on the floor. The supplied cot was actually the size of a newborn bassinet! All in all - we were very happy and would probably come back here again.

These accommodations are perfect for a family who loves to be in the outdoors! Just outside village makes them quiet for nighttime but close enough to walk over to the village for dinner or shopping or to take advantage of the nightlife. Hot tub on the deck makes for a great way to wind down after skiing! Bus stop right in front takes you to the black come and whistler gondolas! Great place to stay!

4388 Northlands Blvd Whistler BC

Hotel highlights

  • Walking distance to Whistler Blackcomb Ski Resort
  • Fitness center

Located in Village North, ResortQuest at Glacier's Reach is a leisurely stroll from popular sights such as Whistler Village Gondola and Whistler Blackcomb Ski Resort. This 171-room, 3-star resort has conveniences like a fitness center. Whistler Sliding Centre and Nicklaus North Golf Course are also nearby.


Rooms

ResortQuest at Glacier's Reach's 171 individually decorated rooms provide free local calls. TVs come with cable channels and DVD players. Free toiletries are also standard. Weekly housekeeping is available.


Property features

Guests staying at ResortQuest at Glacier's Reach enjoy features like a fitness center. Self parking is offered for CAD 15 per day.

Room options

Standard Suite, 1 Bedroom

Queen 1 | Queen 1 | Sleeps 4

Hotel Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

68.0% of guests recommend this hotel

Total of 224 reviews