Hotels on the River in West End

"We thought our front desk guy was very polite and attentive. The only thing I don’t like is that I requested a downstairs room and was given an upstairs room. Since it was such an old building, there was no elevator. However, the front desk guy allowed us to switch to a downstairs room at no extra charge. The beds were bigger and we had our own separate kitchenette. The kitchenette was spacious but it seems like they could have put cabinetry along with some dishes and utensils for longer stays. The only other thing I didn’t like about the room is that the sink and closet area was so bright and there was not a separate door in between the room and the bathroom. When I was trying to sleep, my mom was getting ready for bed, and the lights were very distracting. We were able to park our car there for 4 nights while we went on our cruise, and it was very safe right next to the lobby. "

"Property was clean and I just do not like a hotel that is pet friendly"

"There were no blankets for the sleeper sofa and nothing was offered as a solution inacceptable"