The staff were incredibly helpful. I wanted to get my room changed midway through my trip because I'm a light sleeper, I could tell it was a really busy weekend but they did not flinch and when I asked about it early in the morning, before house cleaning had started the day, the lady in the lobby ran around to a couple of rooms to find one ready.
Extremely clean and well decorated. Staff was helpful and breakfast is included.
We enjoyed our last minute planned stay pool is awesome and nice hotel thanks
New hotel, convenient location. Rooms were comfortable, generous sized. The staff were totally clueless. Had no idea about local recommendations. Breakfast wait was an hour as everyone lined up for waffles. If you stay, don't count on using the pool or gym, and go early for breakfast.
Employees and amenities were great. Room was not cleaned to my standard. Coffee drips on curtains & down the wall behind trash. Couch & floor was mysterious stains. End table had dried debris running down it.
Rude staff. The lady told me I needed to come to the front desk at 6am and basically fight with other guest to reserve a spot for the pool... umm no thanks. Kids were bummed we didn’t get to swim. Place was average and I won’t stay here again
It is very important for me that the hotel room is clean, this hotel is very clean, pleasant staff.
I love this place, is our third time we stay here, it's the best hotel I have stayed so far!!!
Property was clean, staff had great customer service, great amenities, and very comfortable stay in all. Cant wait to go back.
Great stay well worth it. Fun place to spend a night out. Huge rooms an also there super nice.
We loved the hotel, everything was perfect. Room was very clean and smelled very good also is very modern style look .We would definitely stay here again.
Overall experience was great, just the sofa bed was a too hard to sleep on.
We had a very nice stay for two nights and the front desk was always helpful. The breakfast was very nice and plenty of food when ever you showed up.
For $200 a night after taxes, you expect a satisfactory bed, a bath tub, and if they advertise breakfast, then you expect a competent breakfast. The bed is comparable to an 18th century straw mattress. You could feel each spring, and the mattress was uneven in all axes. The absence of a bath tub was surprising. Breakfast was not even passable. Cafeteria lunches beat it hands down, both in selection and flavor. In short, this place is a ripoff. Save your money and go with another place. This place was worth $89 a night, but no more.
Business trip and have stayed here several times. Hotel is ideal for a short business trip to the area and has every amenity geared towards such a stay. Highly recommend this hotel.
It was a nice hotel for the money. I can't say I expected it to be a dump but I was pleasantly surprised.
This hotel is great! Even though it's a short drive from the convention center, it's worth it because of the quality. Clean, spacious rooms, breakfast, and even dinner on some nights. I just wish they had a room service option.
very helpful staff. would have given 5 stars but the pool was indoors and the fitness center was lacking.
We came in for one night. The hotel and rooms were beautiful! Great breakfast available every morning. Convenient location. Price was a bit higher than we are used to paying.
Within a short walk of Wenatchee Confluence State Park, SpringHill Suites by Marriott Wenatchee is within a mile (2 km) of Town Toyota Center. This 109-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.
Start your day off right with a free full breakfast.
All of SpringHill Suites by Marriott Wenatchee's 109 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free newspapers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free wired Internet. Free local calls, hair dryers, and safes are also standard.
At SpringHill Suites by Marriott Wenatchee, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
The staff were incredibly helpful. I wanted to get my room changed midway through my trip because I'm a light sleeper, I could tell it was a really busy weekend but they did not flinch and when I asked about it early in the morning, before house cleaning had started the day, the lady in the lobby ran around to a couple of rooms to find one ready.
Extremely clean and well decorated. Staff was helpful and breakfast is included.
Anonymous, We were happy to hear that you liked our clean hotel. We work hard to provide every guest with a memorable stay. Our staff love to help and enjoy seeing guests every day. Thank you for chosing to stay with us.
We enjoyed our last minute planned stay pool is awesome and nice hotel thanks
Thank you! We appreciate the comments and are so happy you chose to stay with us!
New hotel, convenient location. Rooms were comfortable, generous sized. The staff were totally clueless. Had no idea about local recommendations. Breakfast wait was an hour as everyone lined up for waffles. If you stay, don't count on using the pool or gym, and go early for breakfast.
Thank you for staying with us and we are very sorry to hear that your experience was not as expected. We will continue to discuss with our team local options that are available & open for our guests to use. We hope you will give us another try in the future.
Employees and amenities were great. Room was not cleaned to my standard. Coffee drips on curtains & down the wall behind trash. Couch & floor was mysterious stains. End table had dried debris running down it.
Thanks for staying with us. We appreciate your feedback!
Rude staff. The lady told me I needed to come to the front desk at 6am and basically fight with other guest to reserve a spot for the pool... umm no thanks. Kids were bummed we didn’t get to swim. Place was average and I won’t stay here again
Thank you for choosing the SpringHill Suites by Marriott Wenatchee. Please note your feedback has been shared with management and the entire hotel team as a critical way of understanding how we can continue to improve. Not only did we let you down but ourselves as well.We apologise for how our messages are delivered during this unusual time.
It is very important for me that the hotel room is clean, this hotel is very clean, pleasant staff.
Tata, Thank you so much for giving us your feedback with your review. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Thank you, Jaime Olsen SpringHill Suites by Marriott Wenatchee Front Office Manager
I love this place, is our third time we stay here, it's the best hotel I have stayed so far!!!
Yuriy, Thank you so much for taking the time to give us your feedback. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the SpringHill Suites Wenatchee and we hope you choose to stay with us again whenever your travel needs bring you back to Wenatchee. Thank you, Jaime Olsen SpringHill Suites by Marriott Wenatchee Front Office Manager
Property was clean, staff had great customer service, great amenities, and very comfortable stay in all. Cant wait to go back.
Mike, Thank you so much for taking the time to give us your feedback. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the SpringHill Suites Wenatchee and we hope you choose to stay with us again whenever your travel needs bring you back to Wenatchee. Thank you, Jaime Olsen SpringHill Suites by Marriott Wenatchee Front Office Manager
Anonymous, This is what we like to hear. We were delighted to know that our staff go above and beyond for our valued guests. Impressing Guests is our Mission Statement. Thank you for choosing to stay with us and we hope to see you again real soon.