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U Residence Hotel, Signature Collection by BW

4.0 star property
Family-friendly hotel in Wellington

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Photo gallery for U Residence Hotel, Signature Collection by BW

Studio, 1 Queen Bed | Down comforters, desk, blackout drapes, soundproofing
Property entrance
Studio, 1 Queen Bed | Terrace/patio
Apartment, 2 Bedrooms, Private Bathroom | Private kitchen | Fridge, microwave, oven, stovetop
Apartment, 2 Bedrooms, Private Bathroom | Living area | 50-inch LCD TV with premium channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Kitchen
  • Breakfast available
  • Parking available
  • Air conditioning
  • Laundry

Explore the area

View in a map
181 Wakefield Street, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Cuba Street Mall
    ‪3 min walk‬
  • Place, Te Papa
    ‪3 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Harbor View

Studio, 1 Queen Bed, Harbor View | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 Queen Bed, Harbor View

8.8 out of 10
Excellent
(6 reviews)
  • 388 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 50-inch LCD TV with premium channels, TV, Netflix

Deluxe Apartment, 1 Bedroom

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing

Family Studio Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for King Studio + 1 Single

King Studio + 1 Single | Down comforters, desk, blackout drapes, soundproofing

King Studio + 1 Single

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms, Private Bathroom

Apartment, 2 Bedrooms, Private Bathroom | Down comforters, desk, blackout drapes, soundproofing

Apartment, 2 Bedrooms, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Queen Studio + 1 Single

Queen Studio + 1 Single | Down comforters, desk, blackout drapes, soundproofing

Queen Studio + 1 Single

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Wellington

Located in Te Aro, U Residence Hotel, Signature Collection by BW is next to Te Papa and Wellington Central Business District. This 12-room, 4-star hotel has in-room conveniences like kitchens, furnished balconies, and refrigerators.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Cuba Street Mall - 3 min walk - 0.2 miles
  • Courtenay Place - 3 min walk - 0.2 miles
  • Michael Fowler Centre - 3 min walk - 0.2 miles
  • Te Papa - 3 min walk - 0.2 miles

Getting around

  • Wellington Station - 18 min walk
  • Wellington Intl. Airport (WLG) - 14 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Zephyr Cafe - ‬1 min walk
  • ‪Nando's - ‬5 min walk
  • ‪Burgerfuel Courtenay Place - ‬6 min walk
  • ‪Panhead Tory - ‬2 min walk

About this property

U Residence Hotel, Signature Collection by BW

Family-friendly hotel in Wellington
U Residence Hotel, Signature Collection by BW features free WiFi in public areas, express check-in, and express check-out. Limited parking is available. Staff members can answer questions about accommodations, and also provide luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a terrace and laundry facilities.
50-inch LCD TVs come with Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include kitchens, washers/dryers, and furnished balconies.

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Oaks Wellington Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 1 floor
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • This property welcomes pets for NZD 40 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 35.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No alcohol is served at U Residence Hotel, Signature Collection by BW.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Home City Apartment Wellington
At Home Hotel Wellington
At Home Wellington Hotel Wellington
Wellington At Home Hotel
U Residence Hotel Wellington
U Residence Wellington
Apartment U Residence Hotel Wellington
Wellington U Residence Hotel Apartment
Apartment U Residence Hotel
U Residence Hotel (formerly At Home Wellington)
At Home Wellington City
U Residence
U Residence Hotel Hotel
U Residence Hotel Wellington
U Residence Hotel Hotel Wellington

Frequently asked questions

Is free cancellation available at U Residence Hotel, Signature Collection by BW?

U Residence Hotel, Signature Collection by BW offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see near U Residence Hotel, Signature Collection by BW?

This hotel is situated in Te Aro, just steps from Te Papa and Courtenay Place, and within a short walk of The Opera House. You'll also find St James Theatre and Michael Fowler Centre less than a mile away.

Is there parking available at U Residence Hotel, Signature Collection by BW?

Yes, though parking is available on request.

Does U Residence Hotel, Signature Collection by BW include a casino at the property?

No, U Residence Hotel, Signature Collection by BW doesn't have a casino.

Will I find an indoor pool at U Residence Hotel, Signature Collection by BW?

No, there is no indoor pool at this hotel.

What do couples enjoy most about U Residence Hotel, Signature Collection by BW?

Couples will appreciate amenities at this hotel, including a kitchen and a down comforter in each guestroom with some featuring harbor views.

Are there hot tubs at U Residence Hotel, Signature Collection by BW?

No, this hotel doesn't have a spa tub.

Does U Residence Hotel, Signature Collection by BW have a restaurant with a breakfast menu?

U Residence Hotel, Signature Collection by BW offers continental breakfast each morning for a surcharge though there is no restaurant.

Will U Residence Hotel, Signature Collection by BW allow pets to stay for free?

Although they can't stay for free, dogs are welcome at U Residence Hotel, Signature Collection by BW for a fee of NZD 40 per pet, per night. The property also provides food and water bowls.

Does U Residence Hotel, Signature Collection by BW have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from U Residence Hotel, Signature Collection by BW?

The closest major airport to U Residence Hotel, Signature Collection by BW is Wellington Intl. Airport (WLG), which is 4.4 mi away (14 minutes by car). Another top airport is Paraparaumu (PPQ), which is around 29.1 mi away.

Can I book a room with a balcony at U Residence Hotel, Signature Collection by BW?

Yes, every guestroom at U Residence Hotel, Signature Collection by BW comes with a furnished balcony with some featuring harbor or city views.

Reviews

U Residence Hotel, Signature Collection by BW Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 257 out of 411 reviews
Rating 8 - Good. 117 out of 411 reviews
Rating 6 - Okay. 23 out of 411 reviews
Rating 4 - Poor. 4 out of 411 reviews
Rating 2 - Terrible. 10 out of 411 reviews

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It’s is everything I need. Great access to the conference centre
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything. Very large room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wendy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient and great that they took pets. Special touches like having a dog bed, bowl and dog treats! Room was clean and spacious and comfortable. Check-in and out was super easy and I got a call before check in to make sure I had everything we needed. Highly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in, we'd arrived in Wgtn early so were able to drop our bags off which was appreciated. Early check in confirmed by phone call so we could relax before the All Blacks game. Nice clean room, quiet and comfy bed. Thanks 😊
Stayed 1 night in Jul 2025

10/10 Excellent

Jude

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, Very Friendly Welcome! Apartment has everything you need just a little cold.
Spectacular Waterfront View
Stayed 3 nights in Jun 2025

2/10 Terrible

Stuart

Disliked: Cleanliness, property conditions & facilities, room comfort
Checked out within the hour, this facility was not what we expected, the decor is old and updated, it was clean enough but dingy would be the word i would use
Stayed 2 nights in May 2025

6/10 Okay

Jimmy

Traveled with family
Liked: Cleanliness
Lacked of heating during winter season is a huge challenge for us. The extra bed was not working fine and sunk almost to the floor.
Stayed 1 night in Jun 2025

8/10 Good

Philip

Business traveler
very convenient, reasonable price was very windy which made it noisy and hard to sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming! Room was clean, and it was close to many areas of interest.
Stayed 3 nights in Apr 2025

10/10 Excellent

Munevver

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Location was good and walking distance to a lot of restaurants. Check in after hours was very easy with excellent instructions. Balcony was also perfect for us.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the U to visit Te Papa, and it was the perfect location. Room had everything we needed! Was a bit tired, but clean and convenient. Would definitely stay again.
Stayed 2 nights in Mar 2025

8/10 Good

Victor, palmerston north

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Daniel, Perth

Traveled with partner
Liked: Staff & service
Not bad
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, no issues, pleasant stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These apartments are in an excellent location, just around the corner from Te Papa and across the road from the waterfront. Lots of nice eateries within a short walk too. The apartment was well equipped with everything we needed for our stay. The balcony had views of the waterfront and was a lovely spot. We would definitely stay here again if coming back to Wellington.
Stayed 4 nights in Feb 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, clean facilities in an excellent location.
Stayed 6 nights in Feb 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great to have our dog come along too
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I booked an extra night.

Nice bright units are one block from waterfront, next door to convention centre and Te Papa museum, and walking distance to everything. Automated check-in but management office is onsite if you need anything. Comfortable bed with good quality linens and all amenities for a short term stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and Efficient Service

Stayed here with my family of five and it was very spacious and the contactless check-in process was very efficient and convenient. The one bathroom situation was a bit challenging but everything else was fantastic. The in-room washer + dryer was excellent and helpful too. The apartment is also located in a great location within walking distance to many restaurants, shops, and grocery stores. We appreciated the saved parking space across the street but note that it is an open car park area so we did have to be mindful about leaving our belongings in the car overnight. Overall, I highly recommend this place!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen and laundry in unit. Cute little balcony.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation. Big spacious rooms and the manager was very accommodating.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place to stay. Staff was very welcoming and hotel room was like brand new. Everything so clean and modern.
Stayed 1 night in Dec 2024

8/10 Good

colin

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

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