Novotel Wellington4.5 out of 5.0
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Recent guest reviews
Hotel very well located for all downtown activities. Staff very responsive to all requests and questions except not very helpful with restaurants as it was over the New Years holidays. Very clean and requests (like for ice) were handled quickly. Would recommend and stay again.
Very Clean and comfortable Rooms Staff was helpful and the location was in the heart of the business district close to the water and harbor.
Not too bad, not too good. The reservation included a breakfast which was good and the staff was very helpful. Otherwise, it was just an average hotel.
Location, location, location. I would easily stay there again, due to its very convenient location in the heart of downtown Wellington. Room and amenities average. Dining very nice, but a bit pricey for breakfast. But an elevator ride down from the lobby puts you in the middle of Lambton Quay, and three short blocks from the shoreline. Extremely convenient location, in the heart of downtown.
I primarily stay at the Novotel and Ibis hotels in New Zealand, with the Novotel being the higher end of the two. However, in Wellington, this Novotel is not a higher end standard. It is dated, and showing its age. The room was clean, the location good, and the service excellent. But, the furniture in the room was old, the bed not as great as other Novotels. The bathroom was bathtub/shower configuration which was definitely older fare. In this town, the Ibis was the same rate and the nicer of the two. For $150/night, I expected more, and would probably not stay here again.
My wife and I stayed at Novotel Wellington for 2 days while on vacation in NZ. She's Korean and I'm American. Both bathroom towels were dirty and stained. The electric water heater (for making tea) was old and dirty. The hotel's complimentary umbrellas were tattered and leaked. Food in hotel restaurant is extremely overpriced. 5 Star hotel prices but cafeteria/food court quality. We found a hair in our breakfast.