Tower Hotel & Leisure Centre3.0 out of 5.0
Recent guest reviews
Just back from a one night stay at the hotel, bedroom was nicely decorated, although it was very warm but there was use of a fan in the room. The bar is busy but with good service. I had a treatment this time around which was brilliant so nice and relaxing and was super value to select 3 treatments for an hour and half for 85euro. It was incredible value and the therapist was very good. Will definitely be getting a treatment on the next visit. The hotel location is great. We had dinner in the hotel restaurant the food was nice the lamb was very tasty. The restaurant set up is not quite like a restaurant and I find that the tables are too close together but if you do want to eat in the hotel it's fine. I never had food in the bar so can't comment about that. The staff are always very pleasant and helpful which is something that really makes a hotel I think.
I checked in late and was welcomed warmly at reception. The room in general was very clean. The toilet seat had some finger stains from what I imagine were dusty cleaning gloves. The rest of the bathroom to be fair was sparkling. I went for a meal in the bar just before 9pm when they stop serving food and Chris went above and beyond to make sure I was looked after. I must compliment the service and attention throughout the meal and the manner in which he went about his job.
Bedroom very nice. I had a problem with the safe in the room and called reception, they said they would send someone up to sort it out. Half hour later no one called. I went down to get something to eat as bar restraunt was nearly closing I told reception desk about safe in room and they admitted they forgot. Had food in bar restraunt the food was very poor quality and not to bar or hotel standard more like fast food and that's being kind. I ordered the wings for starters and they were deep fried and very hard and I'd say redeep fried. I ordered the steak burger fries and salad. Bad choice as the fries were also reheated or refried, with a paltry dried salad on the side. I'm no Gordon Ramsey but I do cook and I know my food, this was Very poor quality food overall. This is my first time to complain on trip advisor, but I felt it had to be done as I won't be eating here again. Ger
Spent a nights stay here as a family of five. We received a family room which was as big as we needed. Staff were very friendly and good with children. Hotel is in a beautiful location by the water and close to many good restaurants . We had cycled from dungarvan and staff kindly secured our bikes. Our bedroom was very hot at night but apart from this was nice. Breakfast was average and what we needed. No croissants though!! A decent stay.
I stayed over night at the Tower with my child. I would compliment the staff highly a anyone we met was really helpful and friendly. All staff we encountered were very friendly and welcoming towards children. I couldn't compliment them highly enough on personal engagement. However, given that the hotel has such a high star rating I was prepared for a better standard. The room we had was grim to say the least, very cramped and dark. The bathroom while clean was stained with what looked like the imprint of a bathmat engraved on the bath tub. It did not lend itself to confidence, and I would not have been comfortable enough with its appearance to bath small children in it.
The hotel was one off the best we have stayed in. Very friendly accommodating staff can't do enough for you from the minute you arrive right through your stay very friendly and very family friendly. The bar staff very child friendly and especially manger Damien. The breakfast selection was excellent . I would highly recommended this hotel cleanliness off the rooms were excellent. Definitely will be back again.
A most pleasant welcome on arrival by Marlena the receptionist. All bookings were confirmed without delay and our room cards issued without a problem. The room was clean, tidy and airy with a view over the river, towels and toiletries were clean and first class. On returning to reception we were offered free newspapers and our questions regarding local amenities and opening times of various attractions were answered without a problem. We dined in the restaurant and the food and service was excellent, breakfast is also out of this world with ample and a huge variety of food to suit all tastes We would certainly stay again on another visit to Ireland and would like to thank Marlena for her warm welcome and for making our stay such an enjoyable experience
As a regular visitor to the Tower (monthly) I must say that the staff are some of the best in the business. They are always polite and attentive. Having stayed in a number of rooms, they can be a bit 'hit or miss' from great views of the river - corner room with dual aspect - to rooms that are a bit dated and need a little TLC. On my last visit I had a single bed and the room was quite small so a little disappointing. Overall, the staff, food, bar and leisure facilities are excellent. The ample free parking, wifi and location are certainly a bonus. Highly recommend it.
I stayed here recently with my mother for her birthday, from start to finish we couldnt fault our stay. Staff are exremely helpful and professional. Rooms are a bit basic but beds are extremly comfortable room was a bit warm but there was already a fan provided in the room so that solved that issue. At dinner we had a small issue the meal my mother ordered could not be eaten the meat was beyond tough but the staff straight away offered her an alternative and it came out very quickly i would always bring an issue to the staff's attention to allow them the time to fix it which they did. Breakfast was divine the selection was amazing a lot more that i have seen in 5 star hotels you were guaranteed to find something you could enjoy. Overall the staff make this hotel and we will certainly be back.
From the moment we arrived the check in was friendly and efficient. Rooms were well appointed with comfortable beds. We did not like the soap dispensers. Food at dinner was excellent and overall staff were great. a good hotel experience.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 1071 reviews