Staff was very professional and friendly
Very clean hotel with good amenities. Corner King room was large and perfect for our stay. Very comvenient to all forms of transportation as well as close walking distance to all the restaurants and shops up and down King Street.
Parking was tight and misleading. A little better signage and spacing would help. My only gripe really was parking and locating the front of the hotel. Why is parking so expensive?
It is spacious considering the metropolitan area and the staff was very attentive and friendly. The metro is across the street so easy to access all of DC (without parking and traffic hassles). We will return.
Everyone was very friendly
Very good location
Breach of security. You sent all my reciepts (by email) to another person with my same name. And, you have my email address, so your system randomly found other people with my name and gave our my private financial data. Then, I tried to call you and you guys don't answer phone. Also, check out process was a disaster.
Good location. Very clean. Even during Covid staff were friendly and helpful. Would definitely stay here again
Possibly COVID related or COVID used as an excuse, but most of the lobby was shut down. No Starbucks, restaurants, or restrooms. The cost of parking in their garage was almost half of what we paid per night for the room. Some front desk workers were efficient but not friendly. We had trouble with our keys holding their code. Refrigerator provided but strangely no microwave. The room had a good price point, but we were not impressed with the hotel.
Front desk clerk was amazing - great first impression made!
I liked the choice in toiletry products and the cleanliness. Disliked that we weren’t offered a better view since the hotel wasn’t that full we probably could have received a better option.
I I don't like the fact that the hotel overcharged me, the hotel is a bit aged. Less air at the receptionist area, and parking is expensive. Everything seems dark in the hotel
The comforter was dirty. The pillow cases were stained
Great location and hotel no concerns all staff great and helpful
Great experience overall. Location was just about perfect, and there is a Starbucks in the lobby.
Located in Old Town Alexandria, Hilton Alexandria Old Town is within a few miles (5 km) of popular sights such as Birchmere and Potomac River Waterfront Park. This 252-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
The 252 accommodations feature sitting areas. Guests can expect to find WiFi and 55-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.
Hilton Alexandria Old Town features a 24-hour gym, WiFi in public areas, and conference space. If you drive, self parking is USD 29 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Staff was very professional and friendly
Very clean hotel with good amenities. Corner King room was large and perfect for our stay. Very comvenient to all forms of transportation as well as close walking distance to all the restaurants and shops up and down King Street.
Thank you for taking a moment to share your experience. I am pleased to hear you had enjoyed your stay at the Hilton Alexandria Old Town. We look forward to welcoming you back to our hotel in the not too distant future.
Parking was tight and misleading. A little better signage and spacing would help. My only gripe really was parking and locating the front of the hotel. Why is parking so expensive?
Thank you for taking a moment to share your feedback. we are happy to hear you had a pleasant stay with us. Our parking garage is managed by a third party company and even through we couldn't do much with the rate, we had negotiated to reduce parking from $36.00 to $29.00 for our guests. your comment regarding signage is duly noted and we will share it with the management to ensure we improve on our guest experience. Thank you again for choosing the Hilton Alexandria Old Town and we look forward to welcoming you back the next time you're in the area.
It is spacious considering the metropolitan area and the staff was very attentive and friendly. The metro is across the street so easy to access all of DC (without parking and traffic hassles). We will return.
Thank you for taking the moment to share your experience at the Hilton Alexandria Old Town. we are delighted to hear you had a pleasant stay with us. we look forward to welcoming you back in the near future.
Everyone was very friendly
Thank you for taking the time to share your experience regarding your recent stay. we are delighted to hear that you have enjoyed your stay with us. we look forward to welcoming you in the near future.
Very good location
Thank you for taking the time to share your experience regarding your recent stay. we are delighted to hear that you have enjoyed your stay with us. we look forward to welcoming you in the near future.
Breach of security. You sent all my reciepts (by email) to another person with my same name. And, you have my email address, so your system randomly found other people with my name and gave our my private financial data. Then, I tried to call you and you guys don't answer phone. Also, check out process was a disaster.
Thank you for taking the time to share your experience at the Hilton Alexandria Old Town. we are really sorry to hear that your receipt to the wrong person. Just to make you aware, the receipt does not include any of your credit card information to the other person. please feel free to contact the hotel direct if there is anything we can do for you at this point. we hope you will consider staying with us in the future.
Good location. Very clean. Even during Covid staff were friendly and helpful. Would definitely stay here again
Thank you for taking the time to share your experience regarding your stay at the Hilton Alexandria Old Town. we are delighted to hear that you have enjoyed your stay with us. we look forward to welcoming you back in the near future.
Thank you for taking the time to share your experience and a perfect score. we are delighted to hear you enjoyed your stay with us. we hope to welcome you back to our hotel the next time travel brings you back to the area.