She tried to charge me again for the entire stay, she charged me for a purchase we made with cash.
The pool was closed, wifi didn't work, TV reception was spotty, breakfast was lackluster. Room was clean and the A/C worked but that was about all it had going for it.
It was good
Everything was fine, short weekend trip. Great location and price & staff
Very run down property. Iron broken, towels frayed, a/c very loud, beds very uncomfortable
We only stayed one night. We had a good night sleep. Our room was nice and clean. No complaints, would definitely recommend.
The room was very clean, smelled wonderful . The bed was super comfortable. Will stay again
Property was pretty noisy. Very difficult to get to from highway. Elevator was very slow and pool was closed for repairs.
This property was near waco and very affordable. It was very clean
Good service, clean room. Staff was not that friendly though.
Could hear the refrigerator from outside the room. Room was dingy and I need of repairs. Bed had no support.
Had a great stay at this facility in Waco. Ed was very helpful with directions and ideas for restaurants in the area. Great person to have working as your first line contact. Other staff was cordial and very approachable as well. Would stay at this facility again.
Location was terrible. It so confusing to get to. It is located off a one way service road that is difficult to get to unless you are familiar with area. I booked a suite and when I got there I was given a small room with a king bed and a large handicap bathroom which had a small vanity. When I tried to change rooms I was told that the computers were down so they couldn't do it. I asked what was the difference between a suite and a standard room they said "nothing". I went to get ice but the machine was out of order. My thermostat was out of order and had to use the one on the air conditioner. Every time it turned on and off there was a loud noise which startled me woke me up at night.. When I checked out I was not given a receipt since the computers were still down.
Many bugs in the room, some dead, some alive. Dirty carpet in the bedroom and dirty tile in the bathroom. Holes in the wall also. The keys didn’t work when we got there. Had to prop something against the curtains to block the light. They would not close otherwise. Breakfast was ok - store bought omelets, potatoes and sausage. Yogurts, milk and juices from concentrate were cold options.
Room was comfortable and quite. Free breakfast was good.
The staff very accommodating The only issue the vending machines could not use card for purchase. But the employees at the front desk gave me two waters as a courtesy thank you to you very much.
Super clean, quiet, friendly staff. Great location
Located 2.9 mi (4.7 km) from Extraco Events Center, Best Western Plus Woodway Waco South Inn & Suites is within a 10-minute drive of other popular attractions like Magnolia Market at the Silos. This hotel has 72 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is offered each morning.
All of Best Western Plus Woodway Waco South Inn & Suites's 72 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers. Free newspapers, free local calls, and ironing boards are other standard amenities.
At Best Western Plus Woodway Waco South Inn & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
She tried to charge me again for the entire stay, she charged me for a purchase we made with cash.
The pool was closed, wifi didn't work, TV reception was spotty, breakfast was lackluster. Room was clean and the A/C worked but that was about all it had going for it.
We apologize if you were unhappy with our facility. We will address your concerns.
It was good
Thank you for your feedback and choosing to stay with us.
Thank you so much for leaving us a review. We are so glad that you enjoyed your stay, and we hope to see you again soon.
Everything was fine, short weekend trip. Great location and price & staff
Thank you so much for leaving us a review. I am so glad that you enjoyed your stay, and we hope to see you again soon!
Very run down property. Iron broken, towels frayed, a/c very loud, beds very uncomfortable
We are so sorry that your stay was not up to standards. We are working to address these issues directly.
We only stayed one night. We had a good night sleep. Our room was nice and clean. No complaints, would definitely recommend.
Dear Guest, Thank you for the positive review. We appreciate your business.
The room was very clean, smelled wonderful . The bed was super comfortable. Will stay again
Dear Guest, Thank you for the positive review. We appreciate your business.
I apologize for the confusion that occurred during your stay. We are currently addressing the issue. Thank you for your feedback and have a great day.