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Recent guest reviews

Many bugs in the room, some dead, some alive. Dirty carpet in the bedroom and dirty tile in the bathroom. Holes in the wall also. The keys didn’t work when we got there. Had to prop something against the curtains to block the light. They would not close otherwise. Breakfast was ok - store bought omelets, potatoes and sausage. Yogurts, milk and juices from concentrate were cold options.

Room was comfortable and quite. Free breakfast was good.

The staff very accommodating The only issue the vending machines could not use card for purchase. But the employees at the front desk gave me two waters as a courtesy thank you to you very much.

Super clean, quiet, friendly staff. Great location

The front desk staff were quite helpful and friendly. My room was perfect. However, the lady doing the breakfast the next morning was soooo rude. Her attitude sucked. One lady asked for a bit of help with waffle machine and she looked at the elderly lady and said you HAVEN’T ever made a waffle before?

Quiet, clean hotel with all the necessary amenities. Room cleaning was very professional.

The room was large enough to walk around,and not cramped. I enjoyed the continental breakfast. Also the serve desk is friendly.

Very disappointing. The bed was horrible and felt like the springs were broken. We were given a handicapped room and the bathroom was very uncomfortable as there was nowhere to put anything. I had to use the toilet as my makeup staging area. We were also across from the indoor pool area and it smelled like gas, maybe frim it being heated. Breakfast was disgusting as the hash browns tasted freezer burned and the eggs were definitely not real.

Very clean room and bathroom. Breakfast was great. My only complaint is there wasn't much hot water. Other than that it was a great experience.

I would recommend for anyone to stay at this hotel if you’re staying anywhere near Waco!

On our second day, my sister lost her keys and when we were searching for them we found 2 dead CRICKETS under the pull put bed. My sister went to the desk to ask them to send the cleaning people and the lady at the front desk told her she must be wrong and insisted there were no crickets, even when we showed pictures she was obstinate! I don't understand why it was so difficult to just send someone to vacuum up the dead crickets! Finally, my sister just asked the cleaning lady herself and the crickets were gonna when we returned that evening.

A little hard to get to, and not much parking, but well worth it to have a really clean and comfortable room!

Check in was quick and easy. Very clean and quiet. Would recommend

Very friendly staff! Comfortable room, good breakfast

Very up to date facility and the bed was comfortable. Good breakfast, easy check in.

Very clean and up to date! I will stay here again if I am in Waco

Woodway Dr Waco TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.9 mi (4.7 km) from Extraco Events Center, Best Western Plus Woodway Waco South Inn & Suites is within a 10-minute drive of other popular attractions like Magnolia Market at the Silos. This 72-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast.


Rooms

A 37-inch LCD TV comes with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Best Western Plus Woodway Waco South Inn & Suites enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Plus Woodway Waco South Inn & Suites

Everyone (38) Business (6) Couples (14) Family (10) Other (3)
2
Families

Many bugs in the room, some dead, some alive. Dirty carpet in the bedroom and dirty tile in the bathroom. Holes in the wall also. The keys didn’t work when we got there. Had to prop something against the curtains to block the light. They would not close otherwise. Breakfast was ok - store bought omelets, potatoes and sausage. Yogurts, milk and juices from concentrate were cold options.

By on Oct 13, 2019

Review comment responded on Oct 13, 2019

Hello, thank you for taking the time to rate our hotel. We are very sorry our hotel did not live up to your expectations. We are always working with our maintenance and housekeeping to improve the quality of our rooms for our guests. safe Travels

4
Families

Room was comfortable and quite. Free breakfast was good.

By on Oct 9, 2019

Review comment responded on Oct 9, 2019

Thank you for rating our hotel. We're glad that you enjoyed your stay with us! Safe travels and we hope to see you again soon.

5
Everyone

The staff very accommodating The only issue the vending machines could not use card for purchase. But the employees at the front desk gave me two waters as a courtesy thank you to you very much.

By on Sep 26, 2019

Review comment responded on Sep 26, 2019

Thank you for rating our hotel! We're very glad you enjoyed your stay, and we apologize for the inconvenience on our vending machines. We let the company know, that way we can get it fixed. Safe travels!

5
Everyone

Super clean, quiet, friendly staff. Great location

By on Sep 13, 2019

Review comment responded on Sep 13, 2019

Thank you for rating our hotel. We're glad you enjoyed your stay with us, safe travels and we hope to see you again soon!

4
Everyone

The front desk staff were quite helpful and friendly. My room was perfect. However, the lady doing the breakfast the next morning was soooo rude. Her attitude sucked. One lady asked for a bit of help with waffle machine and she looked at the elderly lady and said you HAVEN’T ever made a waffle before?

By on Sep 4, 2019

Review comment responded on Sep 4, 2019

Thank you for taking the time to rate our hotel. We are glad our rooms met your expectations! However we do apologize about the issue with our staff. We will be making sure this does not happen again.

4
Business Business Travelers

Quiet, clean hotel with all the necessary amenities. Room cleaning was very professional.

By on Jul 31, 2019

Review comment responded on Jul 31, 2019

Thank you for rating our hotel! We're pleased to hear that you enjoyed your stay with us. Hope to see you again soon!

5
Families

The room was large enough to walk around,and not cramped. I enjoyed the continental breakfast. Also the serve desk is friendly.

By on May 6, 2019

Review comment responded on May 7, 2019

Dear guest , Thank you for your feedback. We are glad you enjoyed your stay with us. We hope to see again in the near future.

1
Everyone

By on May 3, 2019

Review comment responded on May 4, 2019

Dear guest, Thank you for your feedback. Safe travels.

2
Everyone

Very disappointing. The bed was horrible and felt like the springs were broken. We were given a handicapped room and the bathroom was very uncomfortable as there was nowhere to put anything. I had to use the toilet as my makeup staging area. We were also across from the indoor pool area and it smelled like gas, maybe frim it being heated. Breakfast was disgusting as the hash browns tasted freezer burned and the eggs were definitely not real.

By on Jan 27, 2019

Review comment responded on Feb 5, 2019

Dear guest, I am sorry you did not get to enjoy your stay with us. Based on our records, you had reserved a handicap accessible room. Also, I assure you our eggs are 100% real. We will look into your room to see if the mattress needs to be replaced. I thank you for your feedback and will use to improve ourselves.

4
Everyone

Very clean room and bathroom. Breakfast was great. My only complaint is there wasn't much hot water. Other than that it was a great experience.

By on Jan 5, 2019

Review comment responded on Jan 7, 2019

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

Best Western Plus Woodway Waco South Inn & Suites

6808 Woodway Dr, Waco, TX 76712
url importing https://www.orbitz.com/Waco-Hotels-Best-Western-Plus-Woodway-Waco-South-Inn-&-Suites.h966124-p2.Hotel-Reviews