What an amazing place to stay. You feel like you are the only people staying there even though the lodge is booked solid. Pua, the innkeeper, makes you feel like family. We stayed in the Mauna Kea Room. The room is very private, quaint and romantic! We really enjoyed the breakfast every morning. My husband especially liked the French Toast. We will definitely be staying here again.

We spent two nights on our visit to the national park (it was a short drive). If you want a quiet and peaceful setting, then this is your place. Everything in our cabin was up to par. Breakfast provided in your room was a nice touch.

We stayed in the Mauna Kea room, and it was perfect! The setting, views, furniture, decor, room design and materials combine for a peaceful, welcoming experience. An added thoughtful, but unexpected, bonus was the availability of neck support pillows! Pua was a charming host. She was helpful the week before our visit on the phone, and charming in person. She even drove after us for a couple of miles to set us straight when we had misinterpreted her driving instructions! We are so glad we stayed at the Volcano Village Lodge. I highly recommend it!

We stayed at the Volcano Village Lodge with our extended family of 10 people, ages 13 - 86. The lodge is absolutely magical. We had four separate freestanding suites in the rainforest, all connected by wooden walkways and well-lit paths. Each suite was beautifully decorated and extremely comfortable. The refrigerator was stocked with fresh fruit and a home cooked breakfast for us to warm up each morning, as well as a selection of coffees and teas. Pua, our innkeeper, was incredibly warm, kind and welcoming. She invited us all to have breakfast in the common area so our family could have more space together. She was an incredible resource, giving us suggestions and directions for local places to eat and sights to see in the area. She shared stories of the recent volcano eruption, and introduced us to her equally welcoming family members. We were so sorry to say goodbye at the end of our stay! The Volcano National Park was just a few minutes away. We spent the days exploring the park, and the evenings in the outdoor hot tub. We could not have been more pleased with Pua and this amazing inn. Highly recommend!!

Such a lovely 1-2 night retreat from hustle & bustle of hawaii towns like Kona or Hilo -- Pua is a fabulous host . . . her french toast amazing . . . beautiful surroundings . . . well cared for . . . a truly special place, even if it is a bit pricey.

Probably this hotel is wonderful as the rest of the people comment, but unfortunately I’ve never stayed and here my reason of disappointment. I booked and paid really early in the year for a non-refundable reservation of several nights in May, 2018. The Halema‘uma‘u started its eruption before my reservation began. The Volcano National Park closed. Volcano town itself was never closed or inaccessible but the volcano was really impredecible with continuos vigorous lava eruptions (as they called it) in the lower East Rift Zone. Plenty of Fissures very active and producing a large channelized flow to the ocean sending large laze plume into the air along the coastline. Also small earthquakes. I understand that the exact area of the hotel was never closed to the public, and I understand the hotel probably received many cancellations. I also know my reservation was not refundable. But what I don’t understand is the little sympathy they showed when I contacted them to say I was planning to leave Hawaii, that my airline was requesting us / recommending to leave the island, changing the flights for free (even when my tickets didn’t allow changes). I requested the hotel at least to refund the taxes as we will not show up and they will not provide the service.. but they didn’t, they didn’t refund a penny. A paid a “fortune” for nothing, it would be really nice to receive just a gesture. I don’t think I was crazy feeling I had to leave the island for my safety. As I said even the airlines were promoting that. I just didn’t expect this people behaved like they did in this kind of special situations.

My wife and I had a great time here on our honeymoon! Though we were bummed that the Volcanoes National Park was closed--we visited in August--I could see that this would be the perfect place to stay to explore the park thanks to its close proximity, having breakfast provided for you at your leisure, and being able to relax in the comfortable accommodations. It was very cozy and a neat part of our stay on the Big Island. I'd also like to acknowledge the helpfulness of the front desk. When we landed and changed our plans in order to drive to the Mauna Kea summit, I called the front desk. They were very excited about our plans and made sure it was no problem for us to arrange a late check-in. Mauna Kea was a real highlight of the trip (highly recommend!), and it was nice that the front desk was very accommodating of our last-minute change in plans. Overall, great stay! We hope to come back when the park is open, and we would very likely stay at Volcano Village Lodge again if we return.

My wife, two sons (12 yrs, 10 yrs), and I enjoyed a 3 night stay here in August. In the Mauna Loa suite, we liked the open space and glass windows. This place has more pros than cons. We slept really well here because of the peaceful surroundings, comfortable mattresses, and cool temperatures. Because Volcano Village is at a relatively high elevation (3,000 feet), you don't have any mosquitos. We enjoyed the Kona Coffee and breakfast which was placed in the mini-fridge at night. The only downside here was a spotty WiFi connection. In August 2018, the Volcano National Park was still closed (due to eruptions and lava fissures since May 2018). While we took day trips to the Kamakua Coast and the Mauna Kea Visitor Information Station, I would say that Volcano Village Lodge is not a convenient location for an extended stay unless you plan to visit Volcano National Park.

My husband and I spent three wonderful nights at Volcano Village Lodge in July 2018. We booked the trip before Volcanoes National Park was closed and weren't sure if we should still go. Really glad we did or we would have missed the highlight of our trip. We stayed in Hale Kilauea - the perfect choice for two people. We felt like we had total privacy even though the other rooms were full. The room had every amenity you can imagine - comfy robes, slippers, towel warmer (great for drying bathing suits after a trip to the black sand beach) and a tea kettle, which I really appreciate because there's nothing worse than coffee-flavored tea. The breakfasts were plentiful and delicious. A hearty warm entree and delicious tropical fruit every day. We appreciated that breakfast was delivered the day before so we could enjoy leisurely mornings without the pressure of having a specific breakfast time. Kelsea was so sweet and helpful in planning our days. She always greeted us with a smile when we were on our way out for the day's adventures. We were sad to leave our comfy rainforest home, but we will definitely be back. It is a very special place.